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Deck Cleaning reviews in Alexandria
A few days after the work was finished I noticed that a small vertical area of the deck, in one corner that is obscured by an air conditioning unit, had not been coated. I telephoned Doru about it and the following week he came to my house and fixed the problem. My only criticism of this experience is that he did not return my calls about the missing coating for 3 to 4 days, which is why I rated the company as a B in responsiveness instead of an A..
My deck had years of mildew and mold and it was remarkable how clean the power washing made it. The deck and 4' fence I had washed looks just like my new 6' wood fence now.
when I spoke to the estimator, I showed him the areas that needed to be cut back to allow for new tree growth.
He estimated that it would take 2 guys approximately 6-8 hours to complete the work and he mentioned that they had a big deal on sale through Angie's list for 6 handyman hours for $328 (worth $528) at $88/hour. I signed the contract and in addition to the $328 I paid for the big deal, I had to put an additional $300 deposit as well (which seems steep considering they buy the materials the day of). While they were not the least expensive by far, I thought that the reviews on Angie's List seemed favorable.
The problem came when they still hadn't arrived AFTER I left for work 40 minutes after their scheduled time. A little miffed, I left for work and got their phone call 1-1.5 hours after they were supposed to be there. Unfortunately, my husband got sick that day
en I setup the initial appointment, they were very understanding of my non-flexible work schedule and said they would send a crew that could
Because of rain, it took a few more days than expected for the old deck to come out and the new deck to be fully built (4 days altogether). Also the only access to our backyard is through the house, so they had to bring all of the old wood through the house to dispose of them.. and wow they cleaned up everything so well, there's not a
The new deck is beautiful, well-built, sturdy and higher off the ground (to prevent water damage). We couldn't get it stained right away because the new wood needed some time to breathe, so per
I was able to get on the schedule right away, but less than 12 hours after the stain job, we got 4 straight days of rain, which washed away a lot of the stain, and left the deck looking streaky and horrible. We called Deckmasters and emailed a few pictures, thinking we would have to beg and convince them to come back. But before we even had to say anything, they said -- no problem, we will come back and restain in, no charge. Just like that! No issues, no push back! The guys (same ones who've been to our house 3 times now-- they are really awesome -- hardworking, fast and polite) came back for round two and stained it again. This time the weather held out and it dried beautifully.
We are so happy with how the deck came out. True, it was a looooong process and more money than we'd expected to spend. But the guys at Deckmasters are great, and I'm glad to give them the business.
We'd like to highlight the retile of the master bathroom, which was more that we had hoped for! Our friends and family couldn't stop complimenting us on the pictures we sent them. We appreciated that the workers asked my fiance and I for our opinions in tile colors/type, trim colors/type, etc. -- they ensured that they consulted us before making any permanent decisions. Overall, all the work that was done was superb, and look seamless in our home, like no one had ever been there. One incident that occurred was a tool cracking one of our bathroom sinks. The workers immediately called the
We would absolutely recommend
We think we're the best, and we can prove it.
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