"We were pretty happy during the work phase with Cook. They had a reasonable price, did the work conscientiously, finished on time, and were professional. After the work was done, we noticed some problems creeping up over the next year or so. Some of ...more the new interior doors now have large gaps between the door and frames, a new toilet has come loose, etc. The major problem we had was a new front door. On Cook's recommendation, we replaced our old wooden one with a new metal one Cook had recommended though it had to be custom ordered due the opening's size. The first Summer after the work, the door began to buckle due to excess heat build up between the storm door and the front door. Cook worked with us to get a replacement door from the vendor under warranty, and they provided the labor to install. Unfortunately, this process took several months due to Cook's inability to return phone calls, emails, etc. and communicate with the vendor they recommended. By the next summer, the replacement door suffered the same problem. At this point, Cook was even less responsive. After several months of trying to arrange for new solution (a new storm door with venting) and us even offering to split the costs with them, we still had no response. They were good to work with during the big, main job but once that was done, very unresponsive to the point now where we have given up. We liked most of the original work they did but would seriously think hard before using them again. "
Rated Review by Glimmerwave L.
was great. They kept to price and schedule, communicated well, cleaned up. They even came back Christmas week to do one last job that was put off until some painting was done.
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did a thorough estimate inside and outside of our home and stayed with in the parameter of the bid . It took him two visits to complete the job. He worked for many hours in the dark under the house (can not be a fun job) and our house "feels" much more level. Doors swing open appropriately, etc.
...more was also VERY informative regarding our mobile home history and other areas in the mobile home that might need future attention. Since we are new to purchasing our very old mobile home all his information was greeted with sincere interest. I would hire this person/business again. "
"Excellent work. Besides working on pillars he also relocated the sprinklers that hit the pillars when turned on. He painted the pillars and an other area the was looking worn. I have another project that I plan on asking for his help with in the near future.
at his rather significant renovation project on a historic building. After a tour of his renovation, we discussed how he moved load bearing walls about to improve the functioning of the interior space. I was impressed as he spoke not as a "contractor" but as a craftsman and an engineer. He looked ...more at my drawings and drove to my site and gave me his estimates. They were spot on and his crew started work as promised. They accommodated any challenges at the job with professionalism and without "change orders". The work proceed as planned and his men made improvements when ever any "surprises" came up.
, Contractor, is a true
. Having lived abroad, he speaks 5 languages. He is a true visionary but he focuses on details. He leads by example. His craftsmanship is outstanding. He has the highest integrity. His word is his bond. No question that
"We are in the process of selling our house and quickly needed a design for adding a 5th bedroom for prospective buyers to see.
was quick to set up an appointment. He was on time and was quickly able to grasp what we needed. We told him we needed as soon as possible. Despite this being a small job for
, ...more he promised us something within 3 days even though he was working on larger jobs.
and behold, he finished it that same day, and it was exactly what we asked for.
As a result of the quick turnaround, the professionalism, and a design that met our exact needs, I would highly recommend
"I am really late in getting this recommendation written, but was so pleased with this company, the owner and the men that work for him, that I wanted to pass it on. Initially, I had my kitchen (cabinets, counters, and floors) remodeled. The materials and installers were hired through Lowe's. Aside from the cabinet measuring and install, the ...more rest was handled by Troussell's Transformations,
. The owner,
, met with me and went over everything that needed to be done and did all of the scheduling. Troussell's did all of the demolition from tearing out cabinets to the removal of old flooring. They handled repositioning of some plumbing, some drywall repair from damage that occured from a previous counter replacement, in addition to needed drywalling. Once the placement of the new cabinets was outlined
came through and helped me decide where electrical outlets would be the most convenient and had them installed. Once the marble was decided on Troussell's measured, cut and installed the counter tops and backsplashes and installed the sink and faucet. After the cabinet and floor demo and before cabinet install they managed to squeeze in the leveling and laying of the tile floor. This required some tight scheduling due to some miscommunication and they came through wonderfully. There was even a point where they came in on a weekend to do some work to work around the cabinet install. All of the men that worked for Troussell"s were always on time, efficient, professional, considerate and courteous. At different times, both
and a couple of his employees (they happened to be
's brothers) rehung the front and closet doors on their own because the doors were "bothering" them! All of the work was done well, professionally and each day when they were finished the work area was thoroughly cleaned up. I could not have been happier with Troussell's work. ** Part of the costs reflective of Troussell's labor was incorporated in Lowe's labor costs of the entire cabin demo and install. Estimate: $12,000
I was so pleased that I hired Troussell's to return for another project in late October. I had the carpet torn out of the family room and replace by the same tile from the kitchen, adjacent to the family room. The project included tiling the family room, through a small entry way to the the garage door, into a guest bath and into the laundry room. I also had them install a utility room sink in the laundry room which required some additional plumbing and a change of lighting from flouresent to recessed
lighting and painting. Once again, Troussell's and
came through and I am extremely happy with their work and the final results. I would highly recommend them to anyone. "
used good materials and all the work performed was done in a professional manner. The workers we interfaced with over a five week period were cordial, knowledgeable and cleaned up after themselves as the work progressed. They were innovative in solving problems that arise with any such project and made helpful suggestions that ...more did not occurr to me. An example was noting that previously unused space under a stairwell could be turned into useful storage space for a minimal cost. This single improvement provided us with quite a bit of additional storage space. The owner and his wife were friendly and easy to work with and provided a detailed estimate clearly explaining all the work to be performed and the price for each piece of work. After the work was complete a signed warranty was provided covering all defects in workmanship for a 5 year period. As with any project involving numerous interfaces (all handled by the owner) with carpenters, electricians, plumbers, sheet rock installers/finishers and painters some delays were experienced. The work could have been preformed in a shorter period, but the owner did make efforts to expedite it where possible. I would recommend
for home improvement or repairs as I trust the owner and his ability to provide general contract services. "
helped me greatly on my bathroom, back hall and front door. I had a lot of work done by two other individuals, but they made mistakes and also left me with the hardest work undone. So
was a real lifesaver because he took on the most difficult parts of my project. He was exceptionally good at keeping ...more me informed as to his work status. He was also very prompt, did a first-rate job, and his price was more than reasonable. I will definitely use