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Top Rated Internet Service Providers

5

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Over 2,691 reviews for
Provo Internet Service Providers from people just like you.

C
"The actual wireless service is good. Customer service can be quite lacking in people skills and manners. I have been with them 5 years, and most of the CSRs are" rude and short with you, never admitting a wrong, especially and a few others whom I don't remember. Some are very good however. , a supervisor, is very good and shines out above her coworkers, so ask for her if needed.

-Ashley B.

D
" (aka RWSI) is plagued by poor management, poor internet delivery, poor customer service. I've had continuous problems getting them" to provide dependable internet quality to allow my VOIP to function dependably. Much of the time, I have to rely on my cell phone. Recently, RWSI upgraded their firmware and dumped internet service to their entire customer base ( 2015). Customers were unable to call or email RWSI to complain or ask for service. RWSI performed an equipment upgrade (October 2015) and again dumped their entire customer base with no internet service. Again, it was impossible to call or email for help. Some service was restored in 30 hours, other customers were without service for about a week. RWSI simply has no backup in case of equipment or software failure, has no method to notify customers prior to upgrades, and technical support takes weeks to schedule an appointment.

-David B.

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Internet Provider reviews in Provo

F

Rating
I waited all the rest of the day but no service was ever activated. Contacted customer support without any positive result. Was promised call backs multiple times by 6 different agents over 6 days and never once received one. 6 days later I am still without internet service, and still being told "tomorrow" . It is ...More totally abysmal that a company can act this way and still be in service. I asked for a manager's contact information multiple times and was told that that information can't be given out. So there is no accountability whatsoever and customer service can tell you whatever they want. I can't in good conscience not let others know how appallingly poor the service is and how frustrating their customer care is.

- susan C.
F

Rating
Service was fine until I moved. I returned all the equipment in the box they provided. 6 WEEKS later, they told me they didn't get a receiver back. It was too late to disprove this allegation, but they debited my credit card for the $133.
I got an explanation from several people they didn't notify me of the allegedly missing ...More receiver for 6 weeks because that's how their billing cycle works. Obviously, their focus is their system, not their customers.
- michael M.
F

Rating
After going into the website to get bundle pricing I ended up having to call. I was hoping this would be a process that could just be handled on line. When I called the number supplied on line they said I needed to call another #. When I called that # I was transferred yet again - It seems like it should ...More be an easy process to get a price quote considering it is a potential sale. When I finally spoke to the person I needed to, or thought I needed to, she could barely speak English. After about 20-25 minutes of me having to repeat myself I finally said I had to go and asked that she call me back. I did get a call back, but she had absolutely no idea what was going on. She continued to tell me that high speed internet was $29.95, but I wanted to include cable as well. I finally had to say "you have no idea what I am trying to tell you and I decided to take my business elsewhere". I've had trouble with this company in the past as well. On two different occasions I had to show my receipt showing I returned my modem because they claimed I never returned it. I should have known to not even try to do business with this company again. I called Midcontinent and got excellent customer service, by someone who could actually speak English. They are already scheduled to come out tomorrow for installation.
- GLENDA N.
F

Rating
Horrible customer service. This used to be a better cable company, but not anymore.
Problems:
1. On hold for extended periods of time.
2. once you get through they hang up on you.
3. unable to troubleshoot even issues.
4. can't understand CS reps due to very heavy accents.
5. repairs ...More are not made in a timely manner or made at all
has obviously made changes, probably to cut costs, that result in horrible customer service. How is losing customers cost effective?
- Maia D.
D

Rating
We subscribed to ATT in March 2015 and since then we have never had a solid internet connection. We have the best Internet package available. When we signed up we were promised that by then end of the summer they would upgrade this area. They have not. Numerous neighbors have the same issues. Every time I ask ATT their customer ...More support says they don't know or how we can find out from more info. We have had numerous service calls and nothing has worked nor have they stated they would resolve the issue. I have had Microsoft address the issue and they told us we have intermedit internet. As an ATT service tech told us even with the grade of Internet available in this area I should be able to do Microsoft updates and check emails etc. This I cannot do. It took a week just to do updates and I'll get a group of emails at once that are days old. We would like them to resolve the issue and have a single point of contact instead of dealing with a different person every time.
- Joshua N.
N

Rating
we've been very impressed with their work. They always come back with a positive attitude. They always meet the challenge and they do it in a timely manner.
- William R.
F

Rating
I lived in Knightdale NC and had for internet service for my time in Knightdale. I had to relocate out of state for job reasons and made the mistake of not taking my modem to an actual store to return it. I contacted customer service and received an address to mail the equipment to. I sent it UPS and received confirmation that ...More it was received. I thought that was the end of it until I received a call from a collection agency. This agency started calling and called every day! They even called my relatives!!! I contacted customer service again on 3 separate occasions and was told a ticket would be opened to locate the equipment and I would receive a call back from their equipment escalation department. I never received one and to keep a call and to keep these people from calling my grandmother I finally paid the money. I'LL NEVER HAVE AGAIN....I'LL DO WITHOUT INTERNET FIRST.......
- Joseph S.
C

Rating
We use and a lot of their things were bad but in the past a couple of months the dealings we had with them were significantly more satisfactory. This past week, it wasn't like you are on hold for half an hour and then they tell you we will call you back which has been in the past which makes me crazy, it wasn't like ...More that the last couple of times that I talked to them. The cost monthly is very high to me it is way too high. They were effective and reasonably efficient in dealing with the problem that I had. I have been using them for at least 15 years. If a friend or family member asked about them then I would say that they are expensive, very, very expensive. They were overall good. We have been using them for years.
- Valerie C.

Internet Service Providers in Provo, UT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A Plus Home Services

943 North 1050 West
Provo

A-1 Discount Home Improvement inc.

Post Office box 2207
Orem

ADT Midvale

Midvale

Alexander Technical Resources

1263 Glenwood Ave SE

All West Communciations

50 W 100 N
Kamas

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

Barking Frog SEO

136 Heber Ave Suite 204
Park City

Be Locally SEO

406 W South Jordan Pkwy
South Jordan

Be Locally SEO

406 W South Jordan Pkwy #140
South Jordan

BeListed.Org - Online Business Listings

4290 Alice Way
Salt Lake City

Best Practice Institute

410 Evernia Street

Boostability

2600 Executive Pkwy Ste 200
Lehi

BYU Studies

Brigham Young University, 1063 JFSB
Provo

Cable Salt Lake City

Salt Lake City

Castle Point CSG, Inc.

3013 Rainbow Dr Ste B

Centurylink Solutions Center

1200 W Center St
Provo

CerTech Computers LLC

780 s 3600 w
Ogden

Cheaper Than A Geek

Headquartered in Crofton with service worldwide

Click Refresh

428 S. Atlantic Blvd

Comcast

Provo

Comcast

Salt Lake City

Comcast

Lindon

Comcast

West Jordan

Comcast

Sandy

Comcast

Layton

Comcast Salt Lake City

Salt Lake City

Comcast Heber

1957 S Highway 40
Heber City

Comcast Layton

752 Marshall Way North
Layton

Comcast Lindon

542 West 400 South
Lindon

Comcast Salt Lake City

350 S Main St
Salt Lake City

Comcast Salt Lake City

401-425 E State St
Salt Lake City

Comcast Salt Lake City

336 SW Temple
Salt Lake City

Comcast Salt Lake City

Salt Lake City

Comcast Salt Lake City

Salt Lake City

Comcast West Jordan

7800-8018 S 1700 W
West Jordan

CommercePundit.com

1625 Lakes Pkwy.

Corpus Polymedia

1160 East Bryan Ave.
Salt Lake City

DHI Communications

Postal Box 2207
Orem

Digis

727 E Utah Valley Dr Ste 100
American Fork

Directv Salt Lake City

379 S Main St
Salt Lake City

Dish Network Provo

549 E 1860 S
Provo

Dish Network Salt Lake City

4426 S Century Drive
Salt Lake City

Dish Network Salt Lake City

5258 S Pinemont Drive
Salt Lake City

Dish Network West Jordan

2758 W 7800
West Jordan

Dish Network West Jordan

8921 S 3400 W
West Jordan

Dish Network West Valley City

4634 W Harman Dr
Salt Lake City

DownEast Home & Clothing

7119 Plaza Center Dr
West Jordan

Esco IT Services

1080 w 1300 s
Orem

Esmart Marketing

1259 north 625 west

EXECUTIVE WIRELESS

1179 NAVAJO ST
Salt Lake City

Fishbowl

Suite C2500 580 Technology Way
Orem

ForbenMedia

7401 Summerhill Road

High Definition Satellite, Inc.

3078 W 7800 S
West Jordan

i4 Solutions

707 W 700 S
Woods Cross

Idyllwild Advertising

8188 S Highland Dr Ste D5
Sandy

InnovativeAir LLC

212 E Crossroads Blvd PMB 434
Saratoga Springs

Intelligent Market Profit

11770 Dry Creek Rd.
Sandy

Internet Expert Online

2225 Village Vista Dr.
Draper

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IV Support Holdings LLC

500 West Putnam Ave

iXod Conversion Marketing

930 N 1050 E
Pleasant Grove

Jet Digital Marketing

4505 S Wasatch Blvd Ste 200
Salt Lake City

K.L. Phair, LLC

6905 S 1300E
Midvale

KSL Local Interactive

55 N 300 W
Salt Lake City

Life Scribe

Salt Lake City

Local Results

5202 Douglas Corrigan Way
Salt Lake City

Main Street Innovation Center

623 N 1250 W
Centerville

MarqueeWorks

758 Kapahulu Ave

Modern Web Studios

1067 N Main St

Neighborhood ISP LLC

1875 S State STE T250
Orem

ObservePoint Data Assurance

5132 N 300 W, Suite 100, Provo, UT 84604
Provo

Online Image LLC

5353 S 960 E
Salt Lake City

Park City Excursions

121 Main Street
Park City

PeopleReach

33 North 490 West
American Fork

Performance Media Placement

23172 Plaza Pointe

ratiokontakt

1101 Brickell Avenue, South Tower

Red Olive

9980 S 300 W #300
Sandy

Red touch media Salt Lake City

5225 Wiley Post Way, Ste. 150
Salt Lake City

Searchlight Content

2419 W. 180 S.
Provo

Service Marketing Ideas

8905 N Greenbrier Dr.
Eagle Mountain

Social Stewards

331 S 600 E

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech Junkies, Inc.

3618 Clear Rock Rd
Eagle Mountain

TEKRON COMPUTER SOLUTIONS

3041 S MAIN ST
Salt Lake City

The Boss - SEO

4765 East Palomino Dr
Heber City

The Dish Professionals

8034 S State Street
Midvale

the IMAGINATION co.

PO Box 231
Hooper

The Right Way to Write

30 East Georgia Street

Titan Web Agency

PO BOX 1262
Riverton

Veracity Networks

170 W Election Rd Ste 200
Draper

Wallaroo Media

120 West Center Street
Provo

Wasatch Communications

8552 S. 6465 W.
West Jordan

Web & Moore

32159 23 Mile Rd.

Webb Design

PO Box 690661

Webwave

Bountiful

Wiworks, Inc.

6925 S. Union Park Center
Midvale

Word-of-Mouth Marketing Group

474 North 1000 East
Bountiful

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

Your Pro SEO

Bountiful

Zylun

210 North 1200 East,
Lehi

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