Orem Solar Panel Installers

in Orem, UT

Sample Reviews

C

Rating
The customer service from
has been exactly what people dread when dealing with contractors. The following are the details regarding my experience with the company.
said she would email me the warranty-she did not. She said someone was coming to have me sign the permit-they did not. Best of all, she scheduled my installation for Wednesday,
16th. No one showed up and no one called to cancel and I had taken the day off of work. I was given a new date for installation for Monday,
21st. I called the company that morning at 8:30 am to confirm that they were coming and that it was ok for me to leave the premises. I spoke to
who said they were on their way. I speak to
at noon who informs me that rather than showing up for my installation, they are fixing a leak from Friday's installation and they will come "when the glue dries". I asked if anything was going to be done to compensate me for my time and frustration, and their admitted repeated mishandling of my installation. Nope. Nothing. Please think twice about using
. All of the companies will warm up your pool. What differentiates them is customer service and this is not the service anyone deserves. -E
, Lake Worth Florida
- Lori R.
N

Rating
It went poorly from the start. I was told that the install would take 2 or 3 days and I would only need to miss 1 day of work. I figured that 2 or 3 days might be a best case scenario, so I figured a week. The process from beginning to finish took 6 weeks and I had to miss all or part of 5 days of work during that time. The project started off with a "bang" as one of the workers stepped through the ceiling of my new home. They did send out a guy to repair the hole in my ceiling 2 weeks later. Actually he did a fair job. After the 2 weeks it took to get the solar panels installed on the roof, connected into the electrical panel and ready to go I was told they would contact DOJ and JEA to get the final inspections done and that would happen in the next few days. I waited about 10 days or so and then called up
to ask where we were in the process . The lady who I talked, very nice on the phone, apologized to me, she had forgotten about me and didn't schedule the inspections. She asked me what would be best for me so that I would be as least inconvenienced as possible, I gave her a date and told her a morning inspection would work best as I had to stay home from work to wait for the inspector. Shockingly, I stayed home the entire day from work and the inspector never showed on the day that it was scheduled. The following day he did call me when before he could make it and I drove home from work so he could do the inspection and then returned back to work. JEA came out shortly there after and did their inspection and then a week later everything was ready to go. I will admit,
did apologize for the poor service I got, actually they apologized throughout the process, however, that didn't seem to stop them from continuing to make the experience excruciating at each step. Of course the icing on the cake was when the owner called me up to apologize one last time and to ensure I had signed all the final paperwork so his company could get paid. Well he got his money and I hope that the Solar Panels are everything they said they would be, but I wouldn't recommend this company for install.
- Patrick K.

Orem Solar Panel Installation Articles

Solar Panel Installation reviews in Orem

C

Rating
I contacted
Orem Solar Panel Installers Provider Name Locked
to come out and provide an estimate for solar panels for my home.
Orem Solar Panel Installers Provider Name Locked
returned my call very quickly and she was out 3 days later with
Orem Solar Panel Installers Provider Name Locked
to look at my roof and provide an estimate.
Orem Solar Panel Installers Provider Name Locked
indicated that I needed a new roof so I asked
Orem Solar Panel Installers Provider Name Locked
for a quote on that was well as providing a quote for a system that provided 90% energy as opposed to the 100% she was quoting me.
Orem Solar Panel Installers Provider Name Locked
indicated that she was leaving for a 2 week vacation, but would have the additional quotes to me before she left. I never received those quotes.
Two weeks later I called
Orem Solar Panel Installers Provider Name Locked
asking for the quotes and I was told by the person that answered the phone that she would relay the message to
Orem Solar Panel Installers Provider Name Locked
who just got back from vacation. I never heard from
Orem Solar Panel Installers Provider Name Locked
. I called back one more time about a week after that and spoke to
Orem Solar Panel Installers Provider Name Locked
who said she would have the additional quotes out within a day or two.
It is now 6 weeks after my initial contact with
Orem Solar Panel Installers Provider Name Locked
and I still don't have the additional quotes. As you can guess, if they can't provide quotes on a timely basis when they committed to it, why would I think that they would do a good job if they commit to that as well? I will not be using
Orem Solar Panel Installers Provider Name Locked
.


- Eric M.
A

Rating
What's refreshing is to have someone do what they say they're going to do, when they'll do and how they'll do it. It was a great experience right from the start. Our meeting with Dick
Orem Solar Panel Installers Provider Name Locked
was a pleasure. Dick is more than a sales rep; he knows the product, the business and industry and we really enjoyed the time spent with him because not only did we learn a lot about solar heating but we feel confident that we got a good product that is backed by a company who has been in business for many years. The installation went very smooth as well. Again, they said they would be here on Friday June 27 at around 10:00 and sure enough, they were there. The two guys who did the installation were knowledgeable and friendly and finished the job as they said, in a few hours. They explained everything we needed to know and made sure I understood the system. More importantly, they gave me a contact person in case I had a problem or forgot something. The site was as clean as it was before they came. Can't ask for anything more. The solar equipment is working like a charm. By Sunday we were in the pool for the first time since we moved into the house. It felt great. I also appreciated the follow up call form the office about a week later making sure everything was working fine and to see if I had any questions. Overall, from start to finish, a great job.
- Vincent P.
A

Rating
This is a fantastic company to deal with! Very professional and polite. They took all the time we needed answering all our questions. Our installer
Orem Solar Panel Installers Provider Name Locked
did a excellent job. Our room is now nice and bright with our new solar tubes. We plan on having one installed in each bathroom later. We highly recommend them.
Orem Solar Panel Installers Provider Name Locked
had a follow up call to make sure we were satisfied. We definitely are!
- James W.
A

Rating
.i recommend this company.
Orem Solar Panel Installers Provider Name Locked
is the owner and helped me through the application and installing of project. this is a good deal. TVA"s green power program will buy solar power from private individuals. the tax write off is 65 percent. so even if the cost is steep after tax write off and payment from TVA you can recoup your money in 6 to 8 years. if you have questions about solar power call
Orem Solar Panel Installers Provider Name Locked
.

- james M.
A

Rating
Orem Solar Panel Installers Provider Name Locked
is owner of
Orem Solar Panel Installers Provider Name Locked
mt solar. he was very helpful through out the project. from the application process to complete installation of project. he kept me informed of all aspects. he is very knowledgeable of solar electricity. he worked in california in the solar industry. i am pleased with the project and would be glad to recommend the company to anyone who is interested in solar power at their home. if you are interested is solar power i recommend talking to
Orem Solar Panel Installers Provider Name Locked
there are many interesting ways to go about using solar at your home.
- james M.
A

Rating
This is a very professionally staffed and run company. Working with
Orem Solar Panel Installers Provider Name Locked
, I got several options quoted (different size systems and panel) so I could make an informed decision regarding the best system for me. Stellar competed with 5 other companies offering quotes. I personally eliminated 3 of those companies because they used subcontractors. I also required an electrical panel upgrade which Stellar performed as well. (I didn't want to have an issue with the roof/system where two entities blamed each other so having one company do it all gave me great peace of mind). Every one I dealt with was a Stellar employee and were extremely professional. They coordinated all permits & inspections and kept me well informed as each milestone in the project was reached. The system installation started and finished earlier than estimated for my project. The install started on a day I happen to be out of town on business. My wife was apprehensive not being familiar with the project but the install crew made her feel very confident in their work. As the project finished I noticed some broken roof tiles and they were fixed immediately. This is one of those times I was glad I paid a little more for a big investment to get the system and installer I wanted!!
- Scott D.
F

Rating
We have been looking to install a residential solar (PV) system on our home (built in 2011 with no shade and with favorable orientation for a rooftop system). We obtained quotes from other installers and wanted another from which to make a selection. Installing and financing a residential solar (PV) system can be daunting and is a sizeable investment. We did considerable research (multiple quotes, contacting our local municipal light department) and concluded purchasing rather than leasing a system was best option for us.
We contacted NextStep Living and provided, electric usage over the past two years, aerial images and photos of the house (they had difficulty finding the house on available satellite images since its recent construction). The initial site visits by a sales representative and technicians (the latter to take detailed measurements of the roof) went well. They appeared experienced and professional, answering all our questions. (The sales representative visit had to be repeatedly rescheduled due to issues with their scheduling software).
We had scheduled a meeting to discuss the quote and contract terms, but NextStep Living abruptly canceled on the morning of the meeting, explaining they had overnight decided to stop installing PV systems in communities served by municipal electric departments in Massachusetts.
The sale representative explained that our local municipal light department would only credit us (net meter - crediting us for electricity generated by the PV system, but not used by us during the day, and sent out onto the local distribution system) for the wholesale rate of electricity ($0.05 per kilowatthour) generated by the solar (PV) system, and not at the higher retail rate ($0.11272 per kilowatthour). Net metering (a bill credit) helps lower the cost of a solar (PV) system, but is only one of several incentives available in Massachusetts and since the payback period (time it would take for us to recover the cost of the solar (PV) system) would be longer, more than 10 years, NextStep Living decided to cancel the quote. At least that's what they told us.
I pointed out to the sale representative that we weren't necessarily concerned about the payback period and I had asked if they had checked with my local utility on net metering and interconnection requirements, but we knew (and later called and confirmed with our municipal light department) that NextStep Living was misrepresenting the net metering policy of my municipal light department.
My local municipal light department credits 100% of all electric generation at the retail rate of $0.11272 per kilowatthour from residential solar PV systems. We don't whether NextStep Living failed to do the research or was just sloppy and assumed all municipal light departments in Massachusetts have the same net metering policy.
NextStep Living appears to be one of many PV installers redlining communities in Massachusetts served by municipal light departments and it has been a challenge to finding PV installers that work with municipal light departments.
While the sales representative and technicians were professional, our interaction with other NextStep Living representatives was mixed (rude, unprofessional, inexperienced), leaving us with the distinct impression they were doing us a favor by working with us on a PV installation.
I would not recommend working with NextStep Living on a solar PV installation
- Patricio S.
A

Rating
The company have been very good so far, I called them a couple of times for questions in regards to the solar and they always answer the phone and were very helpful. when we had problem with the system they immediately send someone to check the system.
The sales re was very professional, he came several of times, explained everything. The salesman was not Pushy and he was very good.
I am definitely recommend this company in the future.


- marle F.
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All Solar Panel Installers in Orem, UT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

1 SolTech

1920 Diplomat Dr
Dallas, TX

ABSOLUTE AIR

1200 N Highway 89
Mapleton, UT

Absolute Quality Air, Inc

1745 S. Milestone Dr.
Salt Lake City, UT

Alpenglow Solar

3100 West Pinebrook Road
Park City, UT

Anderson Heating & Air LLC.

5714 Swift Creek Rd.
West Jordan, UT

Armour Electric

P.O Box 1634
West Jordan, Ut

CAPTAIN ELECTRIC

1196 N. 1270 E.
American Fork, UT

Chimera Construction LLC

2717 south 1000 east
Salt Lake City, UT

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Divum Homes

9904 S. Lannae Drive
Sandy, UT

DwellTek LLC

PO Box 682032
Park City, UT

Go Solar, Inc.

6501 Canyon Crest Dr
Salt Lake City, UT

Greenify Engergy Savers

8535 S 700 W
Sandy, UT

Harris-Dudley Plumbing Co

3039 S Specialty Circle
Salt Lake City, UT

Healthy Home Plumbing & Heating

3150 Metropolitan Way
Salt Lake City, UT

HedgeHog Electric

14640 S Heritage Crest Way
Bluffdale, UT

Integrated Roofing Solutions & Consulting

1733 West 12600 South #409
Riverton, UT

Intermountain Wind and Solar LLC

1953 W 2425 S
Woods Cross, UT

Kore Investments LLC

PO Box 711336
Salt Lake City, UT

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