Orem Fireplace Installation And Maintenance Articles

Sample Reviews

A

Rating
The provider was perfectly on time, arriving promptly at the agreed upon time. Not only did he do a great job in performing the agreed upon duties, he was incredibly knowledgeable and helpful in explaining what was being done, and what to look out for in the future. He provided detailed instructions on how to maintain certain aspects of the furnace myself, sparing me over $100 in future cleaning and unknown repair costs. He also did a basic inspection of our exterior air conditioning unit, alerting me to potential issues that we will likely face in the near future. The wonderful professionalism, promptness and quality of service have definitely earned this provider a repeat customer.
- William C.
A

Rating
Very professional and thorough. This was service on a see-through gas fireplace insert (between two rooms / glass on both sides) that is 15-20 years old.We had never had this fireplace serviced, but the on/off switch was becoming intermittent, so we decided to have it checked.
Orem Fireplace Contractors Provider Name Locked
has a service whereby they would check all components and thoroughly clean for a flat rate, so we decided to use them.
Orem Fireplace Contractors Provider Name Locked
was awesome. He spent over 2 1/2 hours disassembling an reassembling the system. Discovered a loose wire and a melted burn knob, but most importantly, HE DISCOVERED A GAS LEAK at the gas shutoff valve that was fairly significant, and had gone undetected for possibly quite some time. He advised that he is not licensed to manipulate gas lines, and offered the contact information for a plumber who has worked with
Orem Fireplace Contractors Provider Name Locked
.
Orem Fireplace Contractors Provider Name Locked
was very thorough and cleaned the area afterwards better than he had found it. We discussed the purpose of of the firescreen drapes inside the glass on the fireplace (decorative only) and removed them for us, leaving a cleaner looking view. After cleaning, the flame is nicer as well. I could not be happier and am so glad that we had this done.
- Sue S.
B

Rating
It went okay. We dealt with
Orem Fireplace Contractors Provider Name Locked
at
Orem Fireplace Contractors Provider Name Locked
. He seems to really know the gas business and have knowledge about gas logs, which was great. The office where you go to pick out the logs is small and very dark. There are however many log sets to choose from and
Orem Fireplace Contractors Provider Name Locked
will demonstrate any set you want to see burning. I did have to call several times to confirm appointments and follow up on things with them.
Orem Fireplace Contractors Provider Name Locked
took care of arranging for our gas tank to be installed, which I really appreciated. The two men that came and actually installed our log set were courteous. It was raining the day that they installed the logs and they were very careful not to bring mud into our home.
- Sheri O.
A

Rating
I bought a gas fireplace cleanup package. I negligently missed our first appointment but
Orem Fireplace Contractors Provider Name Locked
cheerfully rescheduled to Labor Day. He arrived on time, removed his shoes and started on my gas fireplace which has not been serviced in many years. I asked about upgrades or other fixes that would have given him an upsell opportunity but he assured me my old fireplace is adequate.
Orem Fireplace Contractors Provider Name Locked
was very friendly, personable and efficient. He cleaned up after the job completely. He finished in an hour and the fireplace looks like new. I will use
Orem Fireplace Contractors Provider Name Locked
again with no hesitation. I highly recommend him.
- Timothy H.
A

Rating
From the time we first walked into the provider's show room to shop for a free standing gas
Orem Fireplace Contractors Provider Name Locked
, til the finishing touches of the installation, we received first class treatment. The contractor is knowledgeable, honest, and has a passion for his chosen profession and business. He took the time to ask us questions until he understood just what we were looking for in a standing gas
Orem Fireplace Contractors Provider Name Locked
, both from the ambiance standpoint and the heating factor. He disclosed ideas and recommendations to save us money over the coming years and took the extra step to make sure we were satisfied. His installation crew was also professional and made sure every detail was taken care of prior to leaving the premises.
Orem Fireplace Contractors Provider Name Locked
is all about a good product at a fair price and excellent service!
I will return in the future as my needs arise.
- Brian P.
A

Rating
I've got a older heat n glow fireplace. We're new to house (2 years) and our gas fireplace pilot light wouldn't stay lit. Dr.
Orem Fireplace Contractors Provider Name Locked
showed up right on time and got to work. I expected him to clean the pilot and be on his way. Instead he completely cleaned and serviced
Orem Fireplace Contractors Provider Name Locked
. He scraped rust off the metal work, he fixed a couple logs that were broken, repainted the backing and cleaned the glass. So not only does
Orem Fireplace Contractors Provider Name Locked
work functionally but the 14 year old thing looks almost new! I can't recommend him enough, his business is a real find.
- David A.
A

Rating
Excellent service. Purchased as a Angie's list deal. Received a prompt call to schedule the service. Tech was early, performed expected service, and cleaned up afterward. Very professional
- Patricia B.
C

Rating
Fireplace inspection was a disaster. The service guy (
Orem Fireplace Contractors Provider Name Locked
) showed up on time (thats a +) and spent about 5-10 minutes inspecting the fireplace and explained that I needed a new refractory and he would have the office check if it was still available as my fireplace is almost 20 years old.
Orem Fireplace Contractors Provider Name Locked
took down all the information about my fireplace (model #, what was needed) on a notepad and said someone from the office would be in contact with me the next week to let me know if they could get the part and install it.
2+ weeks went by and never heard from
Orem Fireplace Contractors Provider Name Locked
so I followed up. Was told that
Orem Fireplace Contractors Provider Name Locked
said he couldn't remember finding a model number (despite me watching him write it down and show it to me) so I had to find it myself and provide. Part was ordered and was told I would be contacted to schedule install once it came in. Then again didn't hear from
Orem Fireplace Contractors Provider Name Locked
for 2+ weeks until I followed up once again to see what was going on and was told the part came in almost a week earlier and they were very busy so they weren't able to schedule earlier.
Scheduling the install was a breeze once I was able to talk to them and the lady on the phone was fantastic to deal with (wish i could remember her name).
Orem Fireplace Contractors Provider Name Locked
came back, was on time, and installed the new refractory in about 25 minutes.
Pro's:
-Always showed up on time
-Install was done well and fast
Con's:
-Still being charged $75 for a Fireplace Inspection where the service tech forgot to provide any information back to the office and I essentially did his job for him on this part.
-Labor Rate for the install was $199 for roughly 25 minutes of work (I think $75 of the labor rate is included in there for the inspection but just gave up questioning it when I got two contradictory answers)
-Communication was terrible. At no point during this process did I receive the follow up promised in the timeline provided by
Orem Fireplace Contractors Provider Name Locked
.
All in all they did a very nice job with the install but will probably never use again do to how big a disaster just getting the part ordered and trying to get everything setup was. The fact that i'm still going to be charged for the Fireplace Inspection is also a huge negative.
- Christopher B.
D

Rating
Evidently they had a brick contractor come out. We agreed on a arrival time of approx. 9:30 am. He never showed until 12:30, worked for an hour then went to lunch, worked for another hour and then left for the day. this went on for 4 days. He probably worked 8 hours total over a 4 day period. Take into account I had to work from home those days and had to wait around for him. I tried to call him to come out to finish the job and do the cap remortaring he was supposed to do, but he refused to return any calls. I notified Hearthouse and they had to send some other contractors out to finish up the job. The back and forth, making calls to Hearthhouse, rescheduiling new contractors went on for weeks and I had to work from home again - for the 2nd set of contractors to finish up. Also, since we have an older fireplace gas line location - the original "No show" contractor moved the gas line to a new location - so we are afraid to use it - not sure if he did a bad job and if it will blow the first time we use it - we will be contacting Heathhouse to see if they will do a gas leak inspection.
- Andrea D.
A

Rating
Perfect experience!
My wife and I had just started to consider having our gas fireplace service before it got cold again and received a Big Deal offer. After checking the reviews of this company we purchased it and he was out 2 days later.
Very nice gentlemen - knew what he was doing, gave me some pointers on how to care for the unit - and made the fireplace run and look better than it has in a while. Work came with a year warranty - great piece of mind.
Would recommend without hesitation and will use again at our next cleaning.
- Dan B.
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All Fireplace Contractors in Orem, UT

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A & E ULTIMATE DESIGN

55 South 900 West
Bountiful, UT

A-1 Discount Home Improvement inc.

Post Office box 2207
Orem, UT

AAA LONDON CHIMNEY SWEEP

3936 Olive Dunn Dr
Salt Lake City, UT

Aardvacc Air Duct Cleaning Specialists

1279 S Emery St
Salt Lake City, UT

Absolute Quality Air, Inc

1745 S. Milestone Dr.
Salt Lake City, UT

Affordable All Purpose Handyman Services

803 Mount Tuscarora Dr.
Salt Lake City, UT

All Natural Stone

11355 Big Sky Dr
Sandy, UT

Alpine Fireplaces

2236 S 1300 E
Salt Lake City, UT

AMADOR HEATING AIR

837 N 470 E
Pleasant Grove, UT

Atlas Heating & Air

353 E Gordon Ln Cir
Salt Lake City, UT

Authority Heating & Cooling

425 N 600 W
Orem, UT

Basements & Beyond

4088 w 9470 s
South Jordan, UT

Benjamin Franklin Plumbing

395 S 640 W
Pleasant Grove, UT

Brian Groesbeck

4289 S Brick Oven Way Apt 103
Salt Lake City, UT

Brick & Trowel Masonry

3411 Enchanted View Dr
Salt Lake City, UT

Carver Sheet Metal Works Inc

1349 Jefferson St
Salt Lake City, UT

Cascade Landscapes

1313 E 800 N
Orem, UT

Child Enterprises - Masonry Restoration Specialist

1033 East 400 South
Springville, UT

Chimera Construction LLC

2717 south 1000 east
Salt Lake City, UT

Comfort Solutions

1470 Wall Ave.
Ogden, UT

Comfort Solutions

1470 Wall Ave
Ogden, UT

Complete Landscapes

P.O. BOX 1803
Bountiful, UT

Dick Stewart Masonry

36 e. Columbia Ave. #2
Salt Lake City, ut

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Dowland Tile & Stone

8106 S. 1460 W.
West Jordan, UT

Eagar Heating and Cooling

4638 North 900 West
Pleasant Grove, UT

European Accents

509 Bright Ct
Salt Lake City, UT

Firebrick Chimney

39 W. Truman Ave.
Salt Lake City, UT

GIL'S SERVICE HEATING & AIR

7676 S STATE ST
Midvale, UT

Girl Who Rocks LLC

1489 Harrop St
Ogden, UT

HEARTH & HOME DISTRIBUTORS OF UTAH

3380 S 1325 W
Ogden, UT

HEARTH & HOME DISTRIBUTORS OF UTAH

1678 N State St
Orem, UT

JC Services

Austin
Cedar Park, TX

JR.Lane and company

5741 S 800 W
Salt Lake City, UT

Just Right Air

3066 S 300 W
Salt Lake City, UT

Kasteler Construction

286 West Bricker Dr
Draper, ut

Knox Design and Fabrication

685 W 600 N
North Salt Lake, UT

L&L Industries

7186 W. Gates Ave
Salt Lake City, UT

Landscape Supply of Utah

611 W 12300 S
Draper, UT

Larkin HVAC

10495 S White Sands Dr
Sandy, UT

Luttco Masonry

2893 W Marcus Rd
West Valley City,

Manwill Plumbing Heating & Air Conditioning

385 East 3900 South
Salt Lake City, UT

Master's Handyman

227 S 1065 W
Orem, UT

Monument Development Inc.

602 E 5640 S
Salt Lake City, UT

Mountain State Tile & Restoration

32 West 200 South
Salt Lake City, UT

PASKETT CONSTRUCTION

PO Box 1553
Draper, UT

PEPPERTREE KITCHEN & BATH INC

7940 S 1300TH W
West Jordan, UT

PerfecTemp Heating & Air

167 N. Terrace Dr.
Clearfild, UT

Pibi Tile Inc

3596 S 300 W
Salt Lake City, UT

Platinum Air

1192 E 300 S
Santaquin, UT

POPULAR DESIGN MILL & CABINET

5265 west 4820 so
Salt Lake City, UT

Rick Sorensen Construction

257 E 6850 S
Midvale, UT

See It N 3D Design & Technical Illustrations

500 Los Faroles , Carr 861
Miami, FL

Solid Surface Creations-DCI

2348 N 1450 E
Layton, UT

The Wild Crane

685 W 600 N, East Building
North Salt Lake, UT

Triple T Plumbing, Heating & Air

1550 N Main St
Spanish Fork, UT

Utah Hearth and Home

544 W 1300 South
Salt Lake City, UT

Utah Landscape & Design

1135 W 200 N
Provo, UT

Wasatch Heating & Air

91 Sorrel Ln
Grantsville, UT

Western Piping& Supply

3474 W 7900 So
Spanish Fork, UT

White Knight Plumbing

PO Box 127
Midvale, UT

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