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Brigham City Window Replacement Articles
I asked what I owed him for repairs at the end and he mentioned that he thought I had bought services through an Angie's List deal. I had contacted them through Angie's list but had not actually bought any deals. When he found that out he just said not to worry about it - no charge for those minor repairs!
I had contacted a few other roofers through Angie's list but Sunset was by far the most responsive and they were very courteous throughout the whole process. He made some recommendations of things that should be done to the roof down the road but there were no high pressure sales tactics, he was just giving his recommendation. I am getting an estimate from them for a future tear-off roof and will definitely consider using them.
I ordered the windows and didn't trust the in-home salesperson. He showed up and couldn't get the ordering/quoting system on his iPad to work. On my large living room window, I have internal bars (between the panes of glass) that give the entire window a cross-cross pattern. He would input the number of bars, but they would seemingly disappear with a touch of his finger. Finally, he resorted to paper and pencil to get me the quote I wanted.
Measurement person did not take very precise measurements, but based on the window installation going in without a hitch, I guess he got what he needed.
6/23 was actual installation day. The crew showed up and actually spent nearly 10 hours here (I think they thought it was going to be a 5-6 hour job). I was very thankful they didn't walk away and leave us just because time was up. They were professional and did a good job.
The issue happened the next morning. I was coming down the stairs looking at the living room when I noticed for the first time that the two smaller windows in the living room didn't have the right number of bars in them. They didn't match the window under them, and they didn't match the original window set across from it which was designed/looked the same way. I immediately contact my project manager.
The next 2 weeks were fine. What happened: he tried to track down what happened. I said I thought it was probably the sales guy because he couldn't seem to get the order right. He corrects me and said that they had found it was the window manufacturer themselves. They had to actually e-mail several times to clarify what was being ordered before making the window and in a review, what
I ask about next steps. My project manager proposes this: get new panes of glass made with the correct bars. Have them installed. He
This was in early
I e-mailed him about 5-6x just to get a status update. He bothered to answer me twice...once to tell me he would check into it. The second to tell me the glass would be here in about 2 weeks (that was 4 weeks ago). I would like my windows to match, I would like
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