"I received a call back on a Monday to schedule to an estimate that I had requested. I asked if I needed to be home, and was told no, that the the inspection could be done that day, and that the estimate could be left at my house. When I arrived home after ...more work, the estimate was nowhere to be found. I called on the following Wednesday to inquire as to what had happened, as I was not even sure that anyone had come out. The phone was not answered, so I left a message. It is now Saturday, and I have not heard back from this company, and I still do not have the estimate that was expected last Monday. It was just.... odd. "
Rated Review by anne C.
"Came with his assistant and replaced roof over approximately 5 days. Recommended care to maintain new roof and promised to checkin in 2 years.
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"Pitters provided excellent service for this complex project which required lifting and leveling the two car garage, breaking up and removing the old concrete, installing a solid foundation and pouring new concrete and setting down the garage on new footings for a price of under $3000. They showed up on time, were responsive to phone calls and questions ...more and worked tirelessly to get the job done in short order.
The second phase of the project was even more complex as they worked with me to install a "green" driveway. This is an idea that I had researched independently, that is installing a grass surface that would support vehicle traffic instead of the traditional concrete or asphalt driveway. I found a company in Canada (Green Innovations) that manufactured the foundation grid required and hooked them up with Pitters to have this done. They took care of ordering the materials and dealing with an customs regulations and having them shipped to their yard, saving me the additional delivery fee that would be necessitated if delivered to a residence. Since this type of thing had not been done in this area before and Pitters had no experience in doing it and therefore didn't know precisely how to price it, some negotiation was involved but they agreed to a lower price from the initial estimate as it might serve as a demonstration project for future work. (I have since had inquiries from several neighbors and folks just passing by) In every respect my dealings with this company have been completely positive. "
is honest, and straight forward. His crew is hard working. They know how to work hard and fast and get the job done. Demo is a messy job, but they left the site in good shape, ready for us to build on. Thanks
. I had several leaks in my roof and it was doing damage to the interior of my bedroom and bathroom ceiling. I contacted Mr.
, and he and his crew were out there the next day, looking at the problem and coming up with solutions.
Their quick response, ...more knowledge, and prices won me over! Most of all their CUSTOMER SERVICE. They did an excellent JOB!
Thank you Mr.
"After receiving multiple bids and meeting with various project managers from multiple roofing companies, we decided to go with
. Our project manager was enthusiastic, reasonable, organized and experienced. We got the impression he was giving us straight and honest information and advice.
We stayed in touch through a rainy ...more period, effectively getting a reschedule worked out with minimal effort. The job started exactly on time and the crew and our project manager were on site all day. Hard working, attention to detail and doing things right. It was a fair price for a job well done. We'd recommend
any day. The roof looks excellent, and the house protected for years to come. "
" Clearly stated that there was a large hole in the roof after a tree fell. When he was a no-show for the 1:30 pm appointment and n phone call received, called again and was told he was running late due to the rain. YES, IT WAS RAINING AND I HAVE A GAPING HOLE IN MY ROOF! Never showed and never called again.
"We are going to put our house up for sale within the next week or so, and needed to schedule pressure washing prior to some other outdoor projects.
Wash went above and beyond to fit us into their schedule. They returned calls promptly, and made scheduling a painless process. Their work was excellent, our house looks "PRISTINE," ...more and their price was substantially less than some other quotes we had gotten.
Would HIGHLY recommend these folks!! "
for a couple of large projects fall of 2013, including the pouring of a cement step. The step he poured lasted less than a week, probably due to weather conditions, so I waited until spring 2014 and sunny weather to contact him about his warranty. He responded immediately, said it would be no problem for him to take ...more care of. As of this date, he has told me he would come by on seven different dates between 4/25 and 6/9. Five of those times he did not even contact me to let me know he was not coming.
4/19: I contacted him. He returned my email/call promptly and said he would be by that week (ending 4/25).
4/25: No show.
5/11: I email. He responds promptly and says he will be there 5/12.
5/12: No show.
5/15: I email. He responds promptly and says he will be there “definitely” 5/16.
5/16: No show.
5/19: I email. No response.
5/28: I email. He responds promptly and says he will be there 5/30.
5/30: No show.
5/31: I email and demand fix by 6/6 or give us $200 (estimate of what it would cost to find someone else to do it). He responds and says he’ll be there “this week.” I confirm that I will expect him by Friday, 6/6.
6/6: He emails and asks if 6/7 or 6/8 are okay. I respond yes and ask, again for $200 if he is not available to complete the job.
6/8: No show as of 3:00 pm, so I email. He responds promptly and says he will be there 6/9.
6/9: No show.
"They responded promptly after I purchased the big deal and work was performed the next day. Cost was considerably higher than I expected, but I have never had this service performed before. We decided to keep the work to whatever could be completed in the 2-hour minimum. There was a small problem in that the service team did not fully shut off my water ...more outside, but once the problem was discovered, they again were very responsive and offered to pay the extra water usage on my bill. "