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Local Articles in Waskom
Professional Service reviews in Waskom
We arrived in the area on a Friday night. First thing Saturday morning, I headed out to sign papers on the units so we could unload the moving truck - only, the address is a residential address and no where near a storage facility. I drove back to the storage facility looking for the office (someone had told me where the place was), but there was none. Just a construction company next door that shares the driveway. Confused, I called the husband and wife and was told that they do all their business out of their home, which was the correct residential address I had driven by earlier. A bit put off, I set out to the house to sign papers where my card information was entered incorrectly twice, giving me a heart attack and thinking that something had happened to all my money while we were on the road. Identity theft was my first thought until I saw him entering my second card's information incorrectly. I asked him to use my first card again, this time paying attention to how he was entering the numbers, and it went through just fine (he was typing 1's instead of 7's).
The total on the two units is $80/mo - $50 on the 10x10 and $30 on the 10x5. I was hoping that they would at least cut me a break on the total since a single larger unit was $75 (10x20 that we wanted in the first place) and I ended up getting less space. Whatever. In the rental agreement, there is no mention of how to pay for the units on the due dates - just a grace period and late fees statement. There is an address to their home, but honestly, very few people actually use paper checks anymore. There is a QR code on the front of the gate that does identify how payment can be electronically, but this should also be stated in their lease documentation. Since my payment is due, I now have to download a QR code reader app, hop in the car, and then make my payment. PayPal would probably be a more convenient payment option.
All in all, it's nice place, well-kept, the owners are friendly (enough), but there were/are some inconveniences. It's reasonably priced for other near-by facilities and has a gated entry with fencing, which many other facilities in the area do not.
Overall this was a very stress free experience. This was exactly what I needed. Moving is a very difficult process and they made it so easy for me.
Thanks! To the management team at
Professional Services in Waskom, TX
North Richland Hills
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