Waco, TX 76710
(254) 741-6550
Contact: Smith, Eric
Business Description: I have worked for the automotive business scince 1995 for company's including Freddie Kish's Complete Care and NTB. I want to excede my customers greatest expectations, that is my greatest passion. Good customer relations start with knowing what your customers need and want from you. We like to survey our customers to find out what they really think about our business and about auto repair in general? It can be catastrophic to operate a business without knowing for sure what your customers think and what they need and want. Simply assuming you already know can cost you your business. So we will conduct a simple customer survey after your service has been completed every time. Your responses will help me mold my business to your satisfaction. We explain to each customer what repairs his or her vehicle needs and what is needed to accomplish these repairs, step by step making sure the customer understands what is being done. We are clear about what we can do and what we cannot do. Customers will sign a written estimate, and be assured that we will let them know if there will be any changes or additional work that needs to be done before we perform any additional work. Customers hate “the 5 o'clock surprise,” i.e., charges for service to which they did not agree. Keeping customers happy isn't difficult if you pay attention to the details and take the time to make sure your customers' questions and concerns are handled professionally. But above all, strive always to fix the car right the first time and to treat the customer fairly. That’s my job, and I will guarantee customer satisfaction!
In Business Since: 2011
Service Area: Storefront
On Angie's List Since: 5/19/2011
Warranties: YES
Free Estimates: ASK FOR DETAILS
Office Hours: Mon 07.30 AM - 06.00 PM, Tue 07.30 AM - 06.00 PM, Wed 07.30 AM - 06.00 PM, Thu 07.30 AM - 06.00 PM, Fri 07.30 AM - 06.00 PM, Sat 08.00 AM - 05.00 PM, Sun Closed
Excluded Services: Major internal components on engines and transmissions. No major rebuilds, but will compromise on the issue..
Licensed: Yes, I am appropriately licensed for my trade.
(All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.)
Senior Discount: 5%
Cities Served: Abbott | Alto Springs | Aquilla | Axtell | Baileyville | Barclay | Bartlett | Belfalls | Bellmead | Belton | Ben Hur | Beverly Hills | Bighill | Billington | Birome | Blevins | Blum | Bosqueville | Box Church | Brandon | Brazos Point | Briary | Bruceville | Bruceville Eddy | Bynum | Cedar Springs | Cego | Chaffee Village | Chat | Chilton | China Spring | Clear Creek | Clifton | Coolidge | Covington | Cranfills Gap | Crawford | Davis Prairie | Denny | Dot | Durango | Echols | Eddy | Edgeworth | Elk | Elm Mott | Eloise | Eulogy | Fallon | Forest Glade | Fort Hood | Gholson | Golinda | Goodville | Groesbeck | Hallsburg | Harker Heights | Headsville | Heidenheimer | Hewitt | Hillsboro | Holland | Hubbard | Hurst Springs | Iredell | Irene | Itasca | Kempner | Killeen | Kimball | Kirk | Kopperl | Kosse | Lacy Lakeview | Laguna Park | Lake Victor | Lakeside Village | Lakewood Harbor | Lampasas | Leedale | Leroy | Levi | Little River Academy | Lometa | Lorena | Lott | Lovelace | Malone | Marlin | Mart | Maxdale | Mc Gregor | Mcclanahan | Mcnair Village | Meador Grove | Menlow | Meridian | Mertens | Mexia | Moffatt | Montague Village | Moody | Mooresville | Morgan | Morgans Point | Mosheim | Mount Calm | Mustang | Naruna | New Clarkson | Nix | Nolanville | Norse | North Prairie | Northcrest | Ocee | Odds | Oenaville | Old Union | Oletha | Oscar | Otto | Pelham | Pendleton | Penelope | Peoria | Perry | Poesville | Point Enterprise | Prairie Dell | Prairie Grove | Prairie Hill | Ratibor | Reagan | Red Ranger | Riesel | Robinson | Rock Creek | Rocky Hill | Rogers | Rogers Hill | Rosebud | Rosenthal | Ross | Rumley | Salado | Satin | Scallorn | Seaton | Shiloh | Smiths Bend | Sparks | Speegleville | Stampede | Tehuacana | Temple | Terrys Chapel | Thelma | Thornton | Tours | Travis | Troy | Valley Mills | Vaughan | Vilas | Waco | Walnut Springs | Watson | Watt | West | Westphalia | White Hall - Mclennan | Whitney | Whitson | Wilderville | Willow Grove | Winslow | Womack | Woodbury | Woodway | Youngsport | Zabcikville | Zipperlenville
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