Sample Reviews

B

Rating
They charged $55 for pickup and delivery combined for both vehicles and returned them three days later. Because the lawn equipment was not used in a long period they needed to look at it before they gave me a price, They do charge for estimates.


- Richard B.
C

Rating
Flashing around chimney has gap between shingles and bottom of old flashing. They did not remove the old flashing and reset flashing against new shingles. resulting in leaks into house when ice dams formed.
Some of the shingles along the ridge of the roof has strips of bare fiberglass almost evenly spaced on many of them.
There is also now a warped end of the decking protruding above the
Waco Lumber Stores Provider Name Locked
surface.
The roofing forman and a supervisor finally came out and looked over our complaints after numerous phone calls and 2 trips to the office with photographs of the areas of concern and we have not heard from them since. 2 months ago.
As mentioned above the masonry work done by
Waco Lumber Stores Provider Name Locked
was excellent we only have negative comments about the roofing crew leader.
I photographs but there is no way to attach them!
Waco Lumber Stores Provider Name Locked
t
- John F.
A

Rating
Great deal as described. For some reason Angie's list did not have my address so I had to call them after waiting several weeks for the gift card. Once Angie's got my address they sent it right away. I used the gift card for an online order and it worked great.
- David L.
F

Rating
Ordered a complete new Heat pump and furnace from
Waco Lumber Stores Provider Name Locked
. I had to pay the entire amount of the sale up front ($14,000) three weeks before installation. When I checked on the price I was charged I found out I could save over $3000 by going directly to a local HVAC contractor and cut out the
Waco Lumber Stores Provider Name Locked
middleman
Waco Lumber Stores Provider Name Locked
-up. When I canceled the sale not only were they not happy, but they are playing games with me in getting me my refund. I have disputed the charge with their credit card provider and am waiting for a resolution. I will never again go to
Waco Lumber Stores Provider Name Locked
to purchase a big ticket installation. as they do not deal with honesty and integrity.,
- Steve S.
F

Rating
On April 19, 2013 we ordered
Waco Lumber Stores Provider Name Locked
Garden carpet by the
Waco Lumber Stores Provider Name Locked
Collection from the
Waco Lumber Stores Provider Name Locked
and had it installed on May 13, 2013. There was a defect in the design and the pattern of the carpet that caused it to be darker grey when vacuumed in one direction and a moondust grey when vacuumed in another direction. The carpet was inspected on May 24, 2013 and on May 25, 2013 The
Waco Lumber Stores Provider Name Locked
initiated a refund on the carpet.
On May 25, 2013 we ordered Pembury carpet from the Soft Collection at The
Waco Lumber Stores Provider Name Locked
to replace the defective carpet. The carpet was installed on June 21, 2013. On
Waco Lumber Stores Provider Name Locked
30, 2013 my spouse and I made the final move to this residence in Interlochen, MI from our previous home in Saginaw, MI. We are the only two residents at 11790 Many Oaks Drive.
The carpet has many visual defects after one year of use. There are loose threads on the seams and between the rooms. There are multiple spots in the nap where the weave has loosened and loops have pulled up from the surface. The carpet has a 20 year warranty.
On April 25, 2014 I sent a letter to three people at The
Waco Lumber Stores Provider Name Locked
outlining the problem. The three people were the Manager of the store, the Carpet Department Manager, and
Waco Lumber Stores Provider Name Locked
Sinnard, the Specialty Manager who visited our home and initiated the refund in 2013.
I received the following reply via EMail from The
Waco Lumber Stores Provider Name Locked
on May 5, 2014:
"Mr.
Waco Lumber Stores Provider Name Locked
, I have created a work order to have someone come out and look at your carpet. Some loose threads can be normal in newer installs, When we send someone out I will have them take pictures of all your concerns and see if we need to get the carpet mill involved. You should hear from someone in about 3 days to schedule an appointment.
Waco Lumber Stores Provider Name Locked
(no title provided)
On May 21, 2014 two members of
Waco Lumber Stores Provider Name Locked
Install (a subcontractor used by The
Waco Lumber Stores Provider Name Locked
for installation) were at our Interlochen residence to take pictures. They assured me that the pictures would be forwarded to The
Waco Lumber Stores Provider Name Locked
. Please note that no employee of the
Waco Lumber Stores Provider Name Locked
made any visit to our house.
Seven weeks passed. I had not received any communication from The
Waco Lumber Stores Provider Name Locked
.
On
Waco Lumber Stores Provider Name Locked
7, 2014 I sent a letter to The
Waco Lumber Stores Provider Name Locked
concerning the carpet. My final line was "I would appreciate your prompt response to this matter". The letter was sent via US Mail to the same three people listed above. A copy of my April 25, 2014 letter was attached.
Three weeks passed with no response. On
Waco Lumber Stores Provider Name Locked
28, 2014 I sent another letter inquiring about the matter. A copy of my April 25, 2014 and my
Waco Lumber Stores Provider Name Locked
7, 2014 letters were attached. The letter was sent via US Mail to the same three people listed above.
I am appalled by the lack of response from The
Waco Lumber Stores Provider Name Locked
concerning the poor quality of their product. I am still anxiously waiting to hear from them.
Waco Lumber Stores Provider Name Locked

August 16, 2014

- Greg S.
F

Rating
They promised a deliver date that came and went which held up our entire build schedule. They are a nightmare to deal with. They don't have samples of what you need to order. Horrible customer service. Items received way beyond the promised deliver date. Items were delivered damaged, and or with missing parts.
- angela G.
A

Rating
Despite a few hiccups scheduling (initial order was automatically set to deliver the next day without contacting us as was expected and we live out of state so that was a problem, then the delivery was cancelled due to the item not arriving in stock by the delivery date and the subsequent delivery was scheduled for a completely different date than agreed upon) the actual delivery and hookup went smoothly. The delivery drivers were nice and conscientious.
I recommend verifying the date of delivery a few days before you expect the item just to be sure the date is correct!


- Melissa L.
D

Rating
Ordered counter tops through
Waco Lumber Stores Provider Name Locked
. They use a company out of Denver. They measured my counters, and took my new sink, so they could cut counters perfectly to fit large farm sink. On first date of install, they forgot the sink. Had to wait 2 weeks for them to return, and then last minute said it would be another week. They showed up 3 weeks later, and had not cut the counter to match the sink yet. Had to wait 4 hours for them to install the counters and cut the hole for the sink.
- Steve E.
B

Rating
It went very well. The staff, especially
Waco Lumber Stores Provider Name Locked
, was very patient with my questions and letting me get in and out of the tubs on the showroom floor. They even researched and found a perfect solution for the tub water getting cold - bask heating in a
Waco Lumber Stores Provider Name Locked
tub! The grades that are less than an A may be due to a horrible lack of communication with Mariott (
Waco Lumber Stores Provider Name Locked
F) and this business.
- Janice E.
A

Rating
Overall we were pleased; it just took much longer than we expected. The cabinets were delivered on June 17th and the backsplash was installed yesterday (August 12th). Installers were very good: professional, thorough, fast and for the most part dependable. There were some communication problems between us and some of the supervisors both at
Waco Lumber Stores Provider Name Locked
and supervisors with some of the sub-contracting companies but it all got worked out. (There were times that it was difficult for us to believe that everyone understood that phones were meant to be used. Calls were sometimes not returned as promptly as we would have liked in some situations and other times not returned at all.) I truly believe if a person knew what was involved and how long it was going to take for such an extensive remodeling project, no one would ever decide to do it but we are very pleased with the final results.
I would like emphasis that installers (
Waco Lumber Stores Provider Name Locked
,
Waco Lumber Stores Provider Name Locked
,
Waco Lumber Stores Provider Name Locked
P.) are outstanding in their line of work.
Waco Lumber Stores Provider Name Locked
and
Waco Lumber Stores Provider Name Locked
at the Knightdale
Waco Lumber Stores Provider Name Locked
are the best. The design of our kitchen by
Waco Lumber Stores Provider Name Locked
could have not been any more perfect and the cabinets are exactly what we wanted.
- I M C.
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All Lumber Stores in Waco, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A C PRODUCTS INC

4715 SANGER AVE
Waco, TX

A E BROWN'S HARDWARE STORE

1301 N LOOP
Waco, TX

ABC SUPPLY CO

605 CHERRY ST
Waco, TX

All In One Construction Co

5198 Chaparral Rd
Killeen, TX
We here at all in one construction co. are your one stop contractor we do it all and up to...

B & G HARDWARE

12522 GHOLSON RD
Waco, TX

Bellco Equipment

111 North Gray Street
Killeen, TX
Bellco equipment rental sales and service has everything you need to get the job done...from...

BELLMEAD LAWNMOWER REPAIR SHOP

405 Lopez
Bellmead, TX
Small engine repair

BK Builders

534 Hunton
Waco, TX
We accept visa and mastercard

C & M AIR COOLED ENGINE INC

PO Box 20517
Waco, TX

CIRCLE HARDWARE & LUMBER CO

2504 LA SALLE AVE
Waco, TX

CLIFTON SHUTTER FACTORY

504 LAKE AIR DR
Waco, TX

COTTON SERVICE

2919 BELLMEAD DR
Waco, TX

CRAFTSMEN SHUTTER SHOP

252 FORT GRAHAM RD
Waco, TX
Free estimates, family owned and operated, serving central texas for over 20 years.

CUTCO CUTLERY

600 LAKE AIR DR
Waco, TX

CUTLERY & COLLECTIBLES

6001 W WACO DR
Waco, TX

DON'S HARDWARE

200 S ROBINSON DR
Waco, TX

GEORGE'S TIMBERHOUSE

515 NEW DALLAS HWY
Waco, TX

GREG SWARTZ THE SHUTTERMAN

3025 LASKER AVE
Waco, TX

GROSS-YOWELL & CO

3720 FRANKLIN AVE
Waco, TX

Half Price Sinks and Faucets

5711 NE 14th Ave
Fort Lauderdale, FL
Half price sinks and faucets was founded on the belief that our customers deserve to have all...

HARBOR FREIGHT TOOLS USA INC

3902 BOSQUE BLVD
Waco, TX

HARDWARE DEPOT

3701 FRANKLIN AVE
Waco, TX

HOME DEPOT INC

5605 W WACO DR
Waco, TX

HOME HARDWARE

3022 N 18TH ST
Waco, TX

JERNIGAN'S KNIFE STORE

1801 FRANKLIN AVE
Waco, TX

KEITH ACE HARDWARE

122 LIVE OAK ST
Marlin, TX
We offer a variety of services including key cutting, lock rekeying, fax service, color match...

KIRKLAND'S HOME

6001 W WACO DR
Waco, TX

MC COY'S BUILDING SUPPLY

4236 FRANKLIN AVE
Waco, TX

METAL MART

1518 INTERSTATE 35 N
Waco, TX

MOTOR SHOP

420 S 5TH ST
Waco, TX

MRS BAIRD'S BAKERIES

225 S 17TH ST
Waco, TX

MRS BAIRD'S BAKERIES

1300 HOGAN LN
Waco, TX

P & P SURPLUS

4740 BELLMEAD DR
Waco, TX

RATLIFF READY-MIX

7901 Fish Pond Rd # 1
Waco, TX

REDWOODS INC

623 ESTHER ST
Waco, TX

RESTORE WACO HABITAT-HUMANITY

1224 FRANKLIN AVE
Waco, TX

ROI HOME IMPROVEMENTS INC

PO BOX 8473
Waco, TX
We are not like any other window or door company in this area because every method of our...

Rollshutter Company of Waco

Waco, TX
Rollshutter company offers home and business products to shade and secure. established since...

SLIGH LUMBER CO

511 N 5TH ST
Waco, TX

SURPLUS WAREHOUSE

5200 FRANKLIN AVE
Waco, TX

Vampire Professional Tools International

47 Peters Canyon Rd
Irvine, CA
Vampire tools international, inc. is a supplier of high quality, precision hand tools which...

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