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Cable Tv Providers to Avoid

41

Top Rated Cable Tv Providers

7

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Over 220 reviews for
Universal City Cable Tv Providers from people just like you.

A
"
was a capable congenial person. He knew exactly how to remedy my problem and despite some difficulties with re-wiring he was patient and persevering. A true professional.

-Nancy S.

D
"After 15 years with
we finally made the change to EPB.
has been nothing but a headache every time we wanted to make" even a small change to our service. Their customer service is in the toilet and most of the techs they send to your house are uneducated on how to make things work. If you need to talk to someone be sure and allow at least 1 hour of your time because it will take you that long before you get to talk to anyone. And that is if they don't hang up on you and you have to start the process all over again. Six months ago we wanted to upgrade our service to include HD and add a box to the TV in the man cave. Well that was a mess as we went back in forth to the main office here 3 times before it was finally working. They gave us old and worn out equipment that did not work. Finally on the 3rd time I was given one of their new boxes (that matched the one we had on the main TV) and it worked. We then realized that it was time to make a change. When installing our new service we found that
had cut main wire to our security system and rewired it inappropriately thus we have our security company come out and fix that issue now. The internet service was good, the phone needs work as there was a weird clicking noise at times that they could not figure out thus could never fix and the TV was just ok. Our biggest complaint is the customer service. If you want to purchase their service you will not have any trouble but everything is down hill from that phone call on.

-Colleen B.

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Local Articles in Universal City

As the digital age improves, there are more options when it comes to choosing a TV service. Cable and satellite offer homeowners the choice of service, channels and the chance to build a plan according to their preference and budget. (Photo courtesy of Angie’s List member Jeremy I.)

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Marty Koch and her son, Brian, use a PlayStation3 instead of cable to connect to streaming TV shows and movies on Netflix and Hulu Plus. (Photo by Chris Caldwell)

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Contractors say homeowners with this trait are the most satisfied with home improvement projects.

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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Internet Service, Phone Service - Cellular, TV Service - Cable, Phone Service - Landline, TV Service - Satellite

Internet, TV and phone services are some of the most complained about categories on Angie's List, but experts say patience and persistence pay off when dealing with telecommunications providers.

Angie's List member Ray Lattof says he's often frustrated with charges from his phone provider. (Photo by Chantal Lawrie)
Internet Service, TV Service - Cable, TV Service - Satellite, Phone Service - Cellular, Phone Service - Landline

TV, cable, phone and Internet services consistently rank as some of Angie's List most complained about categories - here are five tips to beat poor customer service.

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Hello, this is Kyle K from the Member Care Department.

It sounds like you'll need the services of a handyman.  After you've signed in to www.angieslist.com, try searching "Handymen" using the "Search the List" tab in the main green navigation bar.
 
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Cable Tv Service reviews in Universal City

C

Rating
The first time they were supposed to show up, they didn't. Someone was to call me back at my sister's to arrange another appointment, they didn't. They called me at home, but I was at my sister's house, as I told them I would be. While I was setting up the installation, I specifically asked if there were any additional charges, aside from taxes and state fees, and was told that the price they gave me, included everything. When the man was installing the service, I brought a modem with me to install, if there was going to be a rental charge on the modem. He checked on his cell phone and told me that the price I was quoted included the modem. Then the bill came (not to my address as originally ordered, but to my sister's) and I was charged an additional $10/month for the modem rental. When I called to ask about this additional charge, the first service person, told me that he would submit an expedited ticket to get this clarified and someone would call me back. He also said he was correcting the billing address as we spoke.They didn't call me back. Hours later, I called
Universal City Cable Tv Providers Provider Name Locked
back and was told that the expedited ticket was void because the first guy sent it to the wrong department. I asked guy #2 if he could send it to the right department and instead was told that I had to pay the $10 rental every month and that the three people I spoke to when ordering the service and its installation had "misinformed" me. Eventually, he checked my next month's bill and told me that it would be the amount I was originally told it would be and it would be sent to my sister's address. I asked him to change the address to mine and, as we spoke, he allegedly corrected it. I expected that the next bill will be for any amount under the sun and will again be sent to my sister's address.
Universal City Cable Tv Providers Provider Name Locked
will not be a long-term provider methinks.
- Elizabeth S.
C

Rating
My experience was extractable. They are the only company I can use. I didn’t have much choice. It’s difficult to get an appointment. The one thing I
Universal City Cable Tv Providers Provider Name Locked
’t like is they’re local reps. When she goes through the 1-800 numbers for service, the local reps won’t assist you. They are carrying their name but she has issues. She represents
Universal City Cable Tv Providers Provider Name Locked
but she can’t help me. They came when they said they were going to.
- Susan S.
C

Rating
I called yesterday to inquire about this increase, even though I had been told I would have the same promotional rate for 12 months. I was connected to the "Loyalty Department" and spoke to a representative who was not very polite and helpful. She kept interrupting me when I asked why the monthly rate had increased again. She said I am still getting the promotional rate, but that the basic rates had increased. She was not very willing to explain and I am wondering if the increase in rates is a deceptive way to gradually eliminate the promotional rate I thought I had! I was especially disappointed in the way the representative kept interrupting me and when I told her I might have to cancel my account with
Universal City Cable Tv Providers Provider Name Locked
, she quickly said, "We can cancel it right now if you want!".
After being a long-term customer, I did not feel she was very willing to keep me as a customer or help me understand the billing changes. I do not want to deal with a company that makes frequent billing changes and is not polite and helpful to long-term customers.
- Jeanne W.
F

Rating
We live 100 mi from the nearest WalMart...so our TV is limited. We can use DirectTV or Dish. I chose Dish because we moved it here with us 3 years ago from
Universal City Cable Tv Providers Provider Name Locked
(12 years there). We signed up because they had Fox News on the line up. Dish has chosen to take Fox off their lineup! We know it is Dish who is dragging their heals. I have given them another ultimatum that I will disconnect 2 weeks from 1/12/15 if they do not get Fox put back on and do not raise my rates! Dish service is better than Direct out here. We have enjoyed their service, but not lately. They did give me some credit for this "inconvenience" but that doesn't help.
- Gena R.
D

Rating
They charged me to install the cable box and modem myself! they told me on the phone that I could save money by doing it myself and lead me to beleive that meant free. when I called them on it they said that it was an activation charge . I was never told about . It just gets worse from there. Short story ... I cancelled and got Century Link . Better if not great experience.
- Blaney E.
D

Rating
Universal City Cable Tv Providers Provider Name Locked
contacted me with an upgrade on my existing service, bundling up phone, cable and internet. They scheduled for the previous Sunday, but canceled on Saturday indicating that the service offered could not be done on a Sunday. We rescheduled for January 15, 2015 between 5-6pm. They were clear that they could come ahed of time, and that the appointment would be canceled if nobody took their call. They also indicated that they needed about 90 min of work. By 8:30 pm, nobody had appeared to do the work, and multiple calls to the office were answered by saying that they could not tell me when the technician would come. At 8:35pm, I canceled the order.
- ERICH G.
B

Rating
Universal City Cable Tv Providers Provider Name Locked
recently changed hands and is a backward in billing
an eco-bill is the only billing available and checks are promptly discarded.
Apparently the bill sent me is for show
Universal City Cable Tv Providers Provider Name Locked
decided to charge me for checks
Universal City Cable Tv Providers Provider Name Locked
received and
were valid.
The is a 9.50 administrative fee for trying to pay the bill.
What ever happened to integrity!
Be sure you understand the services
Universal City Cable Tv Providers Provider Name Locked
is charging or there will l be a problem
you will be clipped for bank services and administrative services.

- PATRICIA W.
D

Rating
BEWARE of the "award winning products and service"
Universal City Cable Tv Providers Provider Name Locked
-Phone "claim" they provide. I am COMPLETELY disgusted with paying for a service that I'm totally unhappy with. Cable's lack of concern, and to EVEN TRY to make me a satisfied customer, just makes me even more upset. I have had to have their service techs, more than once in two years time, come to address various issues. First was the cable "pixilation" issues they claimed wasn't happening as "they had no other calls about it, so, they can't fix it". The very NEXT day, it stopped. Amazing. A couple of months later, the Internet kept "throttling" down(documented speed tests) to almost nothing, as my service would FREEZE, and re-booting would remove you and NOT allow you to get back on the homepage. Their service tech came out and "claimed" it was due to "someone in my neighborhood's WiFi router" was back-feeding into the cable service, causing everybody's internet service to slow to a crawl, or freeze. AGAIN, the very next day, all is well. Another miracle. I used to have their "Signature" cable(150 channels) and the "free" DVR that suddenly was NOT FREE, and jacked up my monthly bill. I returned the cable box as I did not want to HAVE to pay for the use(and never used it) of the DVR for a "fee". Then, two months ago they raised my cable rate, if ever so slightly, claiming it was from "unavoidable fees they must pay to the network providers, in order to bring their programs on cable". So I dropped back to the "basic"(85 channels) cable service, in order to save $10 per month. That was better, but very short lived. Two months later, my "contract" expired by 2015, and my rate jumped from $76.51 up to $94.51. I had to call "customer service", twice, because I was hung up on by automated machine first time after being put on "hold", I finally got through to a "customer service specialist" and asked for help in lowering bill back to a reasonable amount. The reply I got was, "I'm sorry, but there is nothing I can help you with". But, they DID THANK ME for being a "loyal"
Universal City Cable Tv Providers Provider Name Locked
! customer. They couldn't, actually, WOULDN'T, help a "loyal" customer. Thanks for the INSULT. Believe me when I say that I'm just NOT feeling the "Loyalty" at all. I will be cutting the cable TV cord very soon. Since ALL cable companies don't mind shafting their customers, I'm looking into alternative offerings that are just now being made public. Sling TV is soon to be offering an a la
Universal City Cable Tv Providers Provider Name Locked
service(streamed through the internet) this year that offers most of the channels I do watch for $20 per month. Pay as you go(like Netflix) and cancel at any time, no contracts. They plan on having add-on packages($5 per add-on) for sports, and kids TV programing, and others, details forthcoming. I may
Universal City Cable Tv Providers Provider Name Locked
a channel, or two, but, so far, this looks like a
Universal City Cable Tv Providers Provider Name Locked
compared to cable.
- Douglas K.

All Cable Tv Providers in Universal City, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A D S Audio Video Designs

16102 University Oak
San Antonio

AK Security Solutions

29720 Quinkert St

AK Utilities

310 Morton St
Richmond

AT&T INC

San Antonio

Cable San Antonio

San Antonio

Cerebral Communications

8722 Cinnamon Creek Dr
San Antonio

CGS Co

319 Goodrich
San Antonio

Charter Communications San Antonio

11711 Wall Street
San Antonio

Comcast San Antonio

218 Produce Row

Computer System Intelligence

9023 Huebner Rd
San Antonio

DIRECTV Retailer - BigDigital

1202 Evans Rd
San Antonio

Directv San Antonio

101-199 Trevino St

Directv Seguin

403 South River Street
Seguin

Dish Network San Antonio

250 S Alamo St
San Antonio

LONE STAR MULTISERVICES

16535 Crested Butte St
San Antonio

M&J Media

New Braunfels

Maestro Integrations

2213 Clover Ridge Dr
Cedar Park

Mimi's Audio Video

446 Stable Vista
San Antonio

Rivercity Satellite

1615 Sixpence
San Antonio

san antonio satellite systems

10119 shady meadows
San Antonio

Time Warner Cable San Antonio

5774 Ray Ellison Blvd
San Antonio

Time Warner Cable LaCoste

15792 Uvalde Street
La Coste

Time Warner Cable New Braunfels

148 S Castell Ave
New Braunfels

Time Warner Cable San Antonio

12001 Wetmore Road
San Antonio

Time Warner Cable San Antonio

900 Arion Pkwy # 101
San Antonio

Time Warner Cable San Antonio

70 Northeast Loop 410 # 900
San Antonio

Time Warner Cable San Antonio

244 W Houston St
San Antonio

Time Warner Cable San Antonio

438 Northwest Loop 410 #103
San Antonio

Time Warner Cable Seguin

111 E Gonzales St
Seguin

Time Warner Cable Universal City

621 Pat Booker Rd
Universal City

Time Warner San Antonio

8121 Callaghan Road,
San Antonio

TIME WARNER TELECOM INC

70 NE LOOP
San Antonio

TV Wall Mount Proz

11501 Braesview
San Antonio

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