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Cable Companies to Avoid

44

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9

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Over 457 reviews for
Universal City Cable Companies from people just like you.

F
"In
I signed up with
to begin cable internet service and scheduled an initial appointment. The van arrived on schedule" when I had planned to be off work for them to complete the installation. At that time they informed me that I needed a new cable line brought out from the street to the house, and they would send a larger truck out to do the work. 10 days later, I heard nothing, so I called TWC again for an update. They were unaware of the cable problem, so I explained what the technician had told me. A second service van was sent out while I took time off to be home. The van arrived on schedule, and the technician who was very professional, named Kofi, explained that I needed a new cable brought out from the street to the house. He would schedule a larger truck later in the week to complete the work. On Wednesday of that week, TWC left me a phone message about the upcoming appointment, which I returned the call. We spoke again over the phone and confirmed that the appointment was to run a new cable to the house, and that I did not need to be there. The following morning I received a call that the truck was on the way. When I got home that evening, nothing had been done. After that time, it had been almost a month and 3 service vans from TWC with no results, so I called back and requested a refund for my initial payment.

-Craig S.

F
"I'M USING ALL CAPS BECAUSE I AM YELLING.
, FROM START TO FINISH, IS THE WORST SERVICE EXPERIENCE I've EVER HAD. TERRIBLE. WORST" THAN TERRIBLE. I WOULD HAVE USED AT&T BUT THEY ARE EVEN WORSE AND THEY SUPPORT THE
OF DOLPHINS IN JAPAN. SO HERE IN
THOSE ARE THE 2 MAIN CHOICES. ALL I CAN TELL YOU IS IF YOU CHOOSE TO GO WITH
MAKE SURE YOUR XANAX PRESCRIPTION IS UP TO DATE BECAUSE YOU'RE GONNA NEED IT. AGAIN, THE ABSOLUTE WORSE EXPERIENCE OF MY LIFE.

-Dino V.

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Local Articles in Universal City

Cable and satellite TV

The variety of home entertainment options continues to increase as stations are added and TV technology advances. It's important to do your homework before choosing a television service provider.

Cutting cable costs by streaming TV and movies

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

Dealing with your cable provider can be a frustrating experiences. Being well-prepared before picking up the phone to complain could save you time and help you avoid too many hassles. (Photo by Jason Hargraves)
TV Service - Cable, TV Antenna, TV Repair

Battery thieves leave residents without TV in bad weather

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Consider your home's layout to decide if an existing space can be converted into a game room or if you'll need to add on.

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The digital TV transition Feb. 17 sets a precedent

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Hello, this is Kyle K from the Member Care Department.

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Cable Tv reviews in Universal City

N

Rating
This was EXCELLENT service. The techs that came to our house were very knowledgeable, efficient, helpful and friendly - everything we needed with this installation. The salesman who helped us in the store was also very helpful and friendly in helping us decide on the TV and sound equipment that was right for us.
- Doug P.
B

Rating
Service has been okay, their price with everything combine I would guess it’s pretty fair, the quality is very good, it takes them a while to get to your home, their punctuality is they give you a 4-hour window, then they’ll show up within that 4-hour window. Their professionalism is very good.
- Don T.
B

Rating
We
Universal City Cable Companies Provider Name Locked
’t know why they can’t get it right, they’re oversubscribed I guess, because when we have a problem with them it’s at certain times, we can say it’s after 6:00 everybody’s on, or it’s on weekends, we have a harder time getting it to not drop out, and it happens enough that you start to say it’s not us, it’s not our service, or our computer or whatever, it’s usually
Universal City Cable Companies Provider Name Locked
, and that goes for television things too, it all just get screwy. They’re always telling you how wonderful they are, and then the phony baloney about when you subscribe to their movie thing, their package for TV, they like they have 800 channels, well they may have but their half of them are repeat, I
Universal City Cable Companies Provider Name Locked
’t know, we’re not thrilled but we’re afraid to change.
- Cheryl N.
D

Rating
They are terrible but I don't have any other choice. They have a lousy service organization because they don't have any competition. It's hard to get ahold of somebody on the phone who can help you. They are way behind if you need cable work. In my neighborhood, there are a lot of people that have the same kind of trouble. They have inadequate service is what it is. We can't do anything about it.
They keep the appointments fine, it's making them that's the hard part.
- Sharon H.
B

Rating
I've been having trouble with them, their prices were extremely high. But they did lower my bill. I was paying $225 and they lowered it to almost $150.
- Virginia K.
D

Rating
They are the only choice I have, there’s nobody else here. As a national company, their service is mediocre. I called them this morning and for an hour on the phone the issue was not solved so they have to call me back until they finally figure out why their system is not working properly. They could not answer my questions so we did not resolve any thing. We just spent a lot of time on the phone. For the last couple of weeks, there was a problem with their service but they could not resolve it and they could not figure out why it’s not working the way it should work.
- jerome L.
B

Rating
Not too bad, they are pretty good. We had some problems initially. They came out and diagnosed the problem we had for years and took care of it right away. Their price is just the same like the rest of them. We even tried satellite but we couldn't get a better deal anywhere we went. They have good quality service.
- Richard S.
D

Rating
Universal City Cable Companies Provider Name Locked
isn't very good. They are pretty bad on service. If you have a problem, you call, they want you to fix it on the phone. If I knew how to fix it, I wouldn't call them. For customer service, I give them a D. They are kind of a monopoly in the area in which they operate so pricing they are pretty inline... you are not going to get anybody much more or much cheaper. They are making a
Universal City Cable Companies Provider Name Locked
off this stuff and the monopoly problem is the reason. It is reasonably good. The thing goes off from time to time, or your phone misbehaves and I guess that is part of our new age of technology.
- John M.

Cable Companies in Universal City, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AK Security Solutions

29720 Quinkert St

AK Utilities

310 Morton St
Richmond

AT&T INC

San Antonio

AT&T U-verse

141 SW Wilshire Blvd
Burleson

Cable San Antonio

San Antonio

Cerebral Communications

8722 Cinnamon Creek Dr
San Antonio

CGS Co

319 Goodrich
San Antonio

Charter Communications San Antonio

11711 Wall Street
San Antonio

Comcast

Live Oak

Comcast San Antonio

218 Produce Row

Computer System Intelligence

9023 Huebner Rd
San Antonio

DIRECTV Retailer - BigDigital

1202 Evans Rd
San Antonio

Directv San Antonio

101-199 Trevino St

Directv Seguin

403 South River Street
Seguin

Dish Network San Antonio

250 S Alamo St
San Antonio

DSL San Antonio

San Antonio

GRANDE COMMUNICATIONS

401 Carleson Circle
San Marcos

Handyman Plus

11103 San Pedro Suite 102
San Antonio

LONE STAR MULTISERVICES

16535 Crested Butte St
San Antonio

M&J Media

New Braunfels

Maestro Integrations

15533 North I-35
Austin

Mimi's Audio Video

446 Stable Vista
San Antonio

Rivercity Satellite

1615 Sixpence
San Antonio

san antonio satellite systems

10119 shady meadows
San Antonio

Time Warner Cable San Antonio

5774 Ray Ellison Blvd
San Antonio

Time Warner Cable LaCoste

15792 Uvalde Street
La Coste

Time Warner Cable New Braunfels

148 S Castell Ave
New Braunfels

Time Warner Cable San Antonio

12001 Wetmore Road
San Antonio

Time Warner Cable San Antonio

900 Arion Pkwy # 101
San Antonio

Time Warner Cable San Antonio

70 Northeast Loop 410 # 900
San Antonio

Time Warner Cable San Antonio

244 W Houston St
San Antonio

Time Warner Cable San Antonio

438 Northwest Loop 410 #103
San Antonio

Time Warner Cable Seguin

111 E Gonzales St
Seguin

Time Warner Cable Universal City

621 Pat Booker Rd
Universal City

Time Warner San Antonio

8121 Callaghan Road,
San Antonio

TIME WARNER TELECOM INC

70 NE LOOP
San Antonio

TV Wall Mount Proz

11501 Braesview
San Antonio

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