Reviews for Universal City Appliance Repair Experts
Rated Review by NEAL S.
"I attempted to wash a load of laundry the morning of Saturday, 11/23/12. Shortly after starting the load I received a "
" error on the electronic display. I attempted to restart probably 4 more times even after unloading ...more the machine -- the machine would not drain the water or proceed through a cycle. I called
, mid-to-late afternoon; they were closed for the remainder of the day.
He suggested disconnecting the unit from the power source and opening/cleaning the lint filter. I requested to set up a tentative appointment for home service for the afternoon of 11/26/13 which
While his suggestions to disconnect power & clean the filter were good these actions didn't help.
I made a follow-up call to
approximately 10:00 AM on 11/26/13 advising I was still in need of service for the machine. He arrived shortly after 2 PM, performed diagnostics, and replaced the
sensor as the diagnosed problem.
was very competent and friendly. I highly recommend him for large appliance (washing machine) repair in the Universal City, Cibolo,
, TX area. "
Rated Review by Judy C.
"We recently moved into this house, bringing our washer and dryer with us. After the washer was hooked up, it filled with water and then would not drain. It would run and spin, but the water would not drain. I found
on Angie's ...more List and called them. The repairman discovered that the drain hose had been repeatedly twisted in its housing at the back of the washing machine, probably due to multiple moves over the years. He untwisted the hose, set it properly in the drain and clamped it into place, and gave the washing machine a full check-up to make sure there were no other issues. He pointed out a couple of issues that I should keep an eye on, but said nothing else needed his attention at that time. He didn't make me buy parts that weren't needed to fix something that "might" be an issue in the future. He was friendly and professional the entire time, and very prompt within the appointment window. I was very pleased with the entire service."
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& Company did a good job repairing my refrigerator. They came out the next day after I called them and got right to work. It only took about an hour to fix it. The repairman was polite and very helpful. I have used them in the past and have always been satisfied with their work."
job, once he knew what was wrong. The technician explained what had happened, and suggested we lighten the dryer loads, for a while, until the belt had some hours on it. He was extremely polite, and finished in twenty minutes. He also showed me how to do the repair myself, in case this happened again. ...more It has not happened, and the dryer has worked perfectly since."
did a good job with my dryer. I feel that they did it for a very reasonable rate. They have done appliance repair for me in the past and I have always had good luck with them. They explained to me what the problem was and how much it would cost for them to fix it. They responded to my call right away and was able to get it fixed right away."
did a good job. I was satisfied with the service that they provided to me. It was a job I needed done right away and they did an excellent job of accommodating me in that manner. The serviceman was very polite and able to get the washing machine problem cured in no time. He explained what needed to be done and what their cost ...more would be. The machine works now and that's what I wanted. I was pleased they could take care of that for me."
"Phone representative was professional and courteous. The repair representative was knowledgeable, friendly and very timely in his assessment of the issue and the resolution. Came prepared to resolve the issue."
spent about 20 minutes doing a thorough inspection of the fridge, then carefully explained the problem to me (and to my husband on the phone). He explained that the repair would not fix the entire problem, and was understanding when I declined the repair. His service charge was $50 for the call-out. I'm completely satisfied ...more with the prompt, polite and honest service and would highly recommend this company. "