Tyler Awning Installers

in Tyler, TX

Sample Reviews

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While we are just starting the build phase, I wanted to make sure to get my initial feedback up. To say that our experience so far has been fantastic is an understatement. While we unfortunately had our original designer leave the company shortly after beginning discussions with us, we were immediately assigned to
, who picked up the ball and kept us moving forward. While we've had delays in the overall pool build due to the weather this summer,
has never failed to keep in contact with us, or quickly respond to our updates. He's visited the site several times, which actually helped catch a minor design issue (post was set to be placed where some plumbing lines wound up being run), and despite running with multiple projects at once, he's never failed to make us seem like we are the only one on his plate. We ran into our first scheduling problem today, but after a quick text, my wife called to let me know
was onsite and working with the pool contractors to iron everything out. We cannot wait to see the finished product, and if the level of service and attention to detail we've received so far is any indication, it's going to be awesome! Will post pictures and additional feedback later.
- Gary C.
A

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of
was great to work with in understanding the objectives, recommending alternatives and scheduling the work. The two people who worked on the job were also very personable and professional in their work.
Cost was about the same as a competitive bid.
For this project, they also rigged a way to insert a dog access door which I can remove / install as needed depending on the weather. (This was done on a per-hour fee) They were creative in figuring out a way to make this work.
All inspections passed.
The only minor complaint is it was originally estimated to take 3 days, but it took longer which resulted in some last minute juggling to get time away from work.
- Stuart C.

Tyler Awning Articles

Awning reviews in Tyler

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Tyler Awning Companies Provider Name Locked
's services, work and work ethics are superior. Rain came into an opening over one of my doors after a bad storm. My neighbor suggested that I call the company they used to install their awnings, Peachtree Awning. Despite my numerous calls to Peachtree Awning they never responded. I remembered that I could use Angie's List and I found
Tyler Awning Companies Provider Name Locked
at Southeast Awning. He responded promptly. He came out to give me estimates and left color swatch samples for me to choose. I needed help in making my selections and he gave me concise professional suggestions. He followed up with email pictures of exactly what I would get and a total price. I agreed and he did the installation in less than the 3 week estimate. He did not wait for me to be at home to do the installation and I was very pleased not to have to arrange my schedule for this.
Tyler Awning Companies Provider Name Locked
followed-up with a thank you post card and email.. It was the nicest service experience I have ever had. The awnings are beautiful and according to my neighbors, 1/2 the cost of Peachtree Awning. I highly recommend
Tyler Awning Companies Provider Name Locked
to anyone looking for awning services.
- Gladys J.
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They did a great job. Arrived when they said worked steady. I used Angie list reviews to make my choice and glad I did. ace is the BEST!
- Judy H.
A

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I had purchased black canvass awnings with white trim seven years ago and they were very dirty and had mildew. I called several places but
Tyler Awning Companies Provider Name Locked
was the most reasonable and able to do them right away as I did not want to wait until the end of summer.
Tyler Awning Companies Provider Name Locked
was my salesman and was very nice and accommodating and went out of his way to make sure I got them cleaned within a week of contacting him. I happened to stop home for lunch and the employee was just finishing up the job. He did an excellent job! He restored the black to looking black and got the mildew out of the white trim and put the sealer on. I was very happy!
- Deborah R.
D

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My wife purchased on recommendation of our architect as part of a home remodel around 8 years ago. It was a small job involving just 4
Tyler Awning Companies Provider Name Locked
over a rear deck. The first installer was a young man who had no idea how to build the superstructure. He had to call the company which sent someone else the next day to help who seemed more knowledgeable. However, when they finished, the wooden structure was a box with none of the craftsman type details in the pictures we had seen. When we pointed that out, they said they could only work with the materials they had been provided so right off the bat we were disappointed. To complicate matters our architect came down with cancer and wasn't able to continue on the project. I suppose we should have called the company and complained but at that point we were relieved it was done and removal would have required a lot of stucco repair. So we decided to live with it and it has provided shade. Only later when I had to replace some of the plastic parts of the slide assembly did I discover that they had not cut enough off the end of the slides to allow me to remove the
Tyler Awning Companies Provider Name Locked
for cleaning or move the end stops to shorten the
Tyler Awning Companies Provider Name Locked
to allow for the inevitable fabric shrinkage. The fabric has held up remarkably well given that it is up all year round. But then we do live in Southern California with mild weather and little rain. The plastic pieces that allow the
Tyler Awning Companies Provider Name Locked
to work and stay in place tend to get brittle and break over time and they are ridiculously expensive, especially after adding in shipping costs. And the vinyl coating on some of the metal parts like the rod to pull the
Tyler Awning Companies Provider Name Locked
soon starts to crack and fall off. Perhaps they are made sturdier today. Hopefully the installation is done more professionally. But even so I wouldn't recommend these except for a small patio. Having to manually open and close the
Tyler Awning Companies Provider Name Locked
gets to be a nuisance, especially if you have more than 4-5. And then you have the problem that an occasional breeze will cause the
Tyler Awning Companies Provider Name Locked
to come free and then you have to get the rod to correct the problem - or worse, get out a ladder to climb up and adjust the stops
- john R.
C

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We called
Tyler Awning Companies Provider Name Locked
and made an appointment to get an estimate on having a new awning installed.
Tyler Awning Companies Provider Name Locked
arrived on time to give us the estimate. We showed him where we wanted the awning and what we wanted. He showed us various pictures of the types of awning available and showed us samples of the colors and patterns. He did not bring a latter to measure the area, so I went into the garage and brought him a latter. After measuring the area, he wrote down what we wanted and what it would cost. I looked at his hand written estimate and we agreed on the price (inlcuding an Angie's List courtesy discount). I then asked him for a copy of the estimate and he told me he would email it to me the next day. After two days, I contact Superior to ask about the estimate; within a day
Tyler Awning Companies Provider Name Locked
emailed me the estimate. Unfortunately the price listed was not the price we had discussed, so I sent him an email asking him about the price. He sent me a revised estimate; I agreed to the price and asked that we schedule the work.
After several days of not hearing from
Tyler Awning Companies Provider Name Locked
, I phoned
Tyler Awning Companies Provider Name Locked
to ask if they could get us another salesperson, because
Tyler Awning Companies Provider Name Locked
was obviously too busy and with warm weather approaching, I wanted the work done as soon as possible. Instead they had
Tyler Awning Companies Provider Name Locked
contact me again. He left me a message, letting me know he had car trouble (accident?) which is why he had not contacted me. He then sent me an email message letting me know I had to provide credit card information before they could schedule the work. So, I called Superior to give them my credit card information. The person who answered looked up the agreement, but it still had the wrong price. I told her that the price was not correct and she told me she did not have the updated estimate, so she asked me to email her my copy and then I gave her my credit card information. After several days (1 week?) they called to schedule the actual work.
We were given a specific time for installation (between 10am and 2pm). At 1:30pm on the scheduled day, their workers had not shown up, so we called the office to make sure they would be there. The woman told us they were running late, but they would be there by 2pm. The workers finally arrived at 3:30pm, never calling us to let us know. When they arrived they were confused about where the awning was going to be installed, telling us they would have to relocate our porch light. We told them the awning was not being installed by the porch light, so they would not have to relocate it. When they started installing the awning we noticed it was not what we had ordered: we order an awning without side panels. They continued to install it and realized the measurements were wrong, which meant they had to move our gutters!! That same evening I send the company an email message indicating all the problems and that they needed to fix these problems: side panels and awning dimension.
After a couple of days I get a call from their office asking if we were available on the following Tuesday for their workers to come remove the awning and then available a couple of days after that to reinstall it. I asked what they were going to do, since she had not mentioned they had received my email or review what I had written. She said they were going to fix the awning and replace it. I agreed and the person who came out to remove it immediately noticed the problems (they were not subtle issues). The person who came back a couple of days later was very personable and professional and left only after we said we were satisfied. The awning looks great and we love it once it now that it was installed properly.
Their customer service needs some training. we've had many contractors in the past and we understand that mistakes are made. It's the response of the customer service that can either fix the problem or make it worse. In this case,
Tyler Awning Companies Provider Name Locked
's customer service, for our situation, was bad and made the situation worse. Also, why would
Tyler Awning Companies Provider Name Locked
(owner's son?) arrive to give an estimate without a latter, especially since he is about 5'5" tall and obviously not tall enough to measure roof lines without the help of a latter?
- Jose S.
B

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They shades were installed perfectly and provide shading for the entire deck. First installer quit before the installation. Second installer was perfect. Then when we wanted to install shades, they recommended a perfect prson to install them.
- Mel K.
F

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On Saturday, June 21,
Tyler Awning Companies Provider Name Locked
came to my home to provide an estimate for three large exterior solar blinds for my deck and patio. He measured, provided product samples and said he would have an estimate the following Monday-Tuesday. Two weeks later I heard nothing from him so I reached out to him for a status of the estimate. He replied to my email saying he was out of town and would be returning
Tyler Awning Companies Provider Name Locked
14 and would get the estimate to me as soon as he returned. Today is
Tyler Awning Companies Provider Name Locked
21, one month later from original visit, and still no estimate nor communication of any kind.
- Mary Kay D.
D

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I had a spring break on my one garage door. I had used
Tyler Awning Companies Provider Name Locked
before to fix my springs and install my garage openers. Last time I has springs replaced, C State charged me $190. in 2010. I received the bill after the installation this time, it was $276. to replace 2 springs. You have got to be kidding right. Not long after the right spring was making a loud metal noise almost like a gun shot when the door would close. So after paying $276. to them, I called them and told them I wanted someone to come out and fix the one spring, especially after paying $276. I told the lady, I get off at 12:00 and will be home by 12:15 That day I received a phone call at work from the same guy who installed the springs saying he was at my house and no one was home. I told him that I told the lady I would be working until 12:00, and asked if you would be there for another 15 mins till I got there. He said, yeah If you can be there in 15 mins. I HURRIED home and this dude seemed very irritated because he had to wait for me. I told him again it was not my fault, I told the lady on the phone. He fixed the problem, then I said, which I regret, I hope you did not need to wait too long. He said, about a half hour I will not be using this company again, and felt very disrespected as a customer
- JOHN S.
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All Awning Companies in Tyler, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advantage Fencing

8123 Glenhollow Dr
Houston, TX

AmCenCo Inc, Construction & Roofing

PO Box 2262
Pottsboro, TX

Booth Built Patio Products LLC

8550 N 91st Ave
Peoria, AZ

Burco Home Maintenance

2082 Old Oak Dr
Tyler, TX

Cahaba Scapes

2130 11th avenue north
Birmingham, AL

Classic Copper Works

9337 Spring Cypress Road
Spring, TX

Cochran Construction

7665 County Road 3152
Tyler, TX

DESIGN CENTER SIGNS

3245 W. Grande Blvd.
Tyler, TX

GLENWOOD BLIND & AWNING CO, INC

3025 OLD HENDERSON HWY
Tyler, TX

Home Improvement Expert

2883 Waterwood dr.
Chandler, TX

Kauffman Construction

7483 Timber Cr.
Tyler, TX

L.A. Roofing and Restoration

3872 State Hwy 64 West
Tyler, TX

SIGN MASTERS OF TYLER

412 S BROADWAY AVE
Tyler, TX

Straightline Siding

20841 Us Hwy 69 S
Tyler, TX

SW Sun Control

6429 N Oracle Rd
Tucson, AZ

Windsor Services INC

6207 CR 233
Tyler, TX

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