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Local Articles in Troup
Health Care Facilities And Service reviews in Troup
The nurse acted like it was my fault when I returned late. The anesthesiologist was lacking in empathy.
The surgery was performed well.
My experience in the recovery room was awful. When I started retching, someone handed me a bag to vomit into through a closed curtain. I asked for a bedpan since I was too dizzy to stand and was left on it and not given toilet paper. When I asked for help snapping my gown because I felt exposed, I was asked who unsnapped it. I felt they just wanted to get rid of me, not care for me.
I received completely inadequate discharge instructions.
The billing process was equally bad. The collected about $400 more than they should have. When I called about this, I was told I would get a refund, but it would take 2-3 months.
I did eventually talk to an administrator who called me more than 2 weeks after I wrote a letter. She did not seem surprised by my report of the quality of care and basically said a lot of the employees were not very good.
I would not recommend that anyone have a procedure there. They do not care.
We waited there for over 90 minutes. When my son was called, they put him into an "observation room" with a picture window and with a door that opened to the waiting area. It was left open. A staff person sharply commanded him to "strip down" and remove his clothes. They did not give him any gown to wear and he was commanded to stay in the middle of the room naked until someone returned. He was in full view of the entire waiting room. Apparently, HIPAA is not followed in this hospital.
It was then my husband and I decided to remove our son from this facility and go home. We helped him dress and he was under a great deal of stress from this experience. We were confronted at the desk for trying to leave. This, again, was loud and in full view of at least 30 people in the waiting area.
We will never go back to this facility. Persons with mental illness are human beings and should be treated with care and respect. What we experienced at
Although I complained to Dr.
Health Care Facilities And Service Providers in Troup, TX
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