Tomball Video Production Services

in Tomball, TX

Sample Reviews

A

Rating
was amazing. Could have ever imagined my wedding day to look like a movie you would see on TV. I have multiple friends that will be getting married in the next couple of years and i will definitely be recommending him.
- Scot T.
C

Rating
Just an awful experience overall. Would definitely NOT recommend this videographer to anyone!!
I hired
to video my wedding in May 2013. The owner,
, who usually videos himself was already booked that day, and when we said ok we'll find someone else, he assured us that his staff could do it and that he personally edits all footage himself. He sent samples of videos that he said his staff had filmed and they seemed good, so we hired his company since they had come to us as a recommendation from someone else.
The video did not get to us until 11/14/13 (5.5 months after the wedding). I'm not sure that's abnormal, but for the quality of video that I received, it was a joke to have taken that long. Additionally, I received an email from him on 10/18/13 telling me my video was completed and he just had to burn the copies, and somehow it still took almost a month to get them to me, and when they did arrive, 2 of the discs were scratched and skipped. He did apologize for this delay.
After watching the entire video end to end, I was shocked by how poor quality the video was. For the price that I paid and the fact that his website touts being an award-winning company, I was sincerely disappointed. I've never seen a wedding video this bad before. As the bride, I think it's telling when I say that I doubt I'll watch it again. And who else other than the bride wants to relive the wedding day? It looked as if the "videographers" put a tripod down at the reception and just left it there unattended. I had footage of the dance floor where you could see half of a circle of people dancing and the other half of the screen completely empty. Not to mention the dancing group was at the back of the dance floor, so it looked so far away and there was nobody zooming in, so you wouldn't even think the videographer was in the same room. More than half of the footage was of people's backs (including the bride's back). They managed to screw up filming the father/daughter dance, so you can barely see the father and the bride during it.
The footage that was used was terrible. It was hard to believe a professional company would hire filmers that were so bad at filming. A lot of it seemed like raw footage was just dumped into the video and was not edited properly. The fact that
reassured us before we hired him that his people would do a great job and he would do all the editing was the nail in the coffin. When he was booked, I was fine finding someone else until he pushed to keep us. If he didn't have a competent staff that could handle a wedding, he should never have taken the job. For what I received, I could have spent $14.99 at Best Buy and put up a tripod to capture everything rather than the $2,195 i paid
for the same crappy footage.
I sent
a lengthy email explaining how disappointed I was in the video. Since the raw footage itself seemed unsalvageable and it's impossible to go back in time and get good footage, I implored him to make this right and re-edit what he could, and offer some monetary restitution.
A week later I finally received an email back from
saying that he was sorry that I wasn't happy with the video, had begun the process of editing the places I mentioned, and that he emailed the videographers to make sure he had all of the footage from that day. (This last part
me to believe that he hadn't done the editing to begin with, as promised. Otherwise when he saw the initial footage, he probably would have reached out to them at that point if he cared about the quality of my video.)
He also said that I would have the new DVDs by Christmas at the latest.
I emailed
on 12/30/13 since I had not yet received the new copies that he had promised would arrive no later than the 25th. When he wrote back, he said he was finished except for the slideshow which he needed me to send him photos for. (the slideshow was part of the initial contract that I paid for, but that he forgot to include in the initial video). I asked him to just refund that portion since he had waited until after he'd said that i would have the new video to even ask for the pictures. I also asked him if he had watched the entire video or if he'd just went to the specific areas I'd mentioned and corrected those. I had gotten the feeling that he'd never watched the video all the way through, or he would have realized these places needed editing long before it reached me.
He then asked me to go through the video and call out the specific times of the areas that I thought should be edited. I felt this was his job and what I was paying him for, but to save myself the trouble of having to get another bad video, I went through and marked down the specific times to send to him.
He finally wrote back on 1/15/14 saying the DVDs had been copied and would go out in the next day's mail. I still hadn't received them a week later.
When I finally got the revised DVDs, they were an improvement, although the footage was still so terrible that I will likely never watch them again. Maybe the ceremony since that part was decent. But not the reception which was the lengthiest part of the video. That part is better but still pretty bad.
Bottom line is... I can't attest to
's personal video skills, but I will say that if he is sending his staff to cover your event, DO NOT hire them. You won't be happy with the results and on a day like your wedding, you can't get that moment back once it's over. Additionally, I would NOT recommend
because
did not handle the situation well when I told him I was unhappy with the video. Based on the poor quality, if he had any pride in his work, he should have refunded some of the money we paid. That wouldn't get me my wedding video that I had expected, but at least it would have been the right thing to do.
I would be more than happy to send you a copy of the initial and revised wedding video that I paid $2,195 for to anyone who is considering hiring
for their wedding. I only hope that my bad experience will save the rest of you from making the same mistake.
- Darcy L.

Tomball Videographers

Tomball, TX

Tomball Video Production Articles

Video Production reviews in Tomball

D

Rating
Looking back, I never should have allowed
Tomball Videographers Provider Name Locked
in my house without advance compensation before scheduling an appointment and having him sign a contract first.
No. 1. – I have no idea whether
Tomball Videographers Provider Name Locked
was true in his representations to me. I have no documentation except his business
card. Questions I have in my mind are whether he was really location scouting or was he simply trying to gain entry
into my house for an alternative reason. Did someone pay him to gain access to take photos of my house interior?
No. 2 – I have no control over what he does with the photographs of my house and I have no contracted rights because I did not make him sign a contract before even scheduling an appointment and or gaining access to my house.
No. 3 – He now has photos of the interior layout of my house for which anyone may be able to gain access. They would be able to see what type of alarm I have, how the layout is with respect to the windows, etc. This is a personal security risk that I am
not comfortable with.
No. 4 – I am out $125 because I had to pay an AC repair main for what was simply
Tomball Videographers Provider Name Locked
turning off a switch that looked like a light switch. Understandable, but I am now out of $125 that I did not plan on paying and would not have had to pay if I would not have let him into my house.
No. 5 - I received no compensation for my time and access to the property. In short, he received something of value for which I failed to adequately price out and obtain fair compensation. (My error. I hope this review will keep members from making this error as well.)
Many times, location scouts will get access to a home based on the potential for future revenue if your home is chosen. The likelihood of your home being chosen is small; therefore, homeowners should focus on getting compensation up front before allowing access to their home, as well as an agreement as to what will be done with the photos and the % of revenues to be earned from those photos in the event they are placed in publications. Control over how the photos may be used is key to your safety as well as your rights from each revenue producing activity that should be preauthorized.
A homeowner being approached by
Tomball Videographers Provider Name Locked
or any other location scout that wishes to gain access to their home should strongly consider the following:
A. Your time, access to your home, and the photographs of your home that will be taken have value. Before giving any of the above, you should obtain compensation in advance.
Making yourself available and cleaning the house for prep takes time and your time has value, therefore you should be
compensated in advance before showing your home to someone by obtaining a check that clears and or cash.
B. Just meeting with a location scout and walking your house in the middle of the day while you would normally be at work will likely cost you vacation time, hourly wages, and or lost sales if you are a business owner. If you have to meet at a last minute type of thing you should be compensated even more for the inconvenience of having to get someone to stand in for you at
work, the lost sales, or the aggravation factor that your co-workers and or boss may incur because you may have to leave work at a certain time to meet the scout.
C. You have no idea as to how safe it will be to let him and or others in your house. You
Tomball Videographers Provider Name Locked
’t know these people. What can you do to make this a safe situation?
D. Your home has value, otherwise they would not even want to gain access to it to take pictures and see the layout; therefore, no one should not take the value of your home access for granted. You should be paid upfront before even
allowing a location scout in your home. After the access is granted, you have no way to get compensated unless you have a
contracted right which will likely have to be enforced by an attorney who will want to be paid an advance retainer out of your pocket.
E. The time to bring up the compensation for your time and access to your house should be brought up before you even schedule an appointment. You should be paid before he or she can even enter the house to check the layout and take pictures.
F. Individuals representing themselves may or may not be location scouts but may also be working on the side for someone else to obtain photos of your house interior in order to determine your standard of living, or other ulterior motives. Getting access to one’s home and having the ability to take pictures of their home usually reveals a lot of information about the family and their lifestyle. Do you have any disgruntled business partners, divorced spouses, or are you in the midst of some business negotiations at that particular time in your life? Something to consider.
G. Make the location scout tell you why he or she is interested in your house. Do not settle for someone telling you that you have a house that has “a certain look.” Act like you are a real estate agent and ask what features make your house stand out.
If your house has a certain look and there are twenty more up and down your street or in your neighborhood and similar in feature, why would your house be any different than theirs? Look at the individual while they answer your questions; you are looking for signs someone is trying to deceive you. Does it sound right? Does it make sense? Look at their body language.
H. Obtain a consultation from an attorney and get a contract mapped out for not only film location purposes but also for
publication purposes to cover any and all possible uses of the pictures in publications. If legitimate, the location scout should be able to fax and or email you a contract before even coming out. This is part of the paper trail.
I. Before allowing access, have him mail / fax / email you something on letterhead bearing his signature stating the business purpose and the film associated as well as the name of the company that has hired him to survey locations. Contact the company that has engaged him through an independent internet
Tomball Videographers Provider Name Locked
and have them mail / fax / email you something on letterhead that will prove that he has been engaged to perform this service. This may be a way to not only confirm his business purpose, but it will also require him and the hiring company to document on their letterhead (accompanied
with a printed name, title, and signature) as to what is really going on to establish legitimacy and that this is not a con. Additionally, this is part of the paper trail and your attorney can use all of this information when he or she is either reviewing their contracts and or constructing your own. The more documentation you have, the more information you will have in the event of a claim against your homeowner policy and or a dispute over compensation.
J. Do these people have insurance? A normal business has general liability, auto, and work man’s compensation insurance.
Does the location scout have general liability and workman’s compensation insurance in the name of his business? What if he or she falls and injures themselves and or does something inadvertently to damage my home, what insurance policy will
cover the injuries and or damage? Prior to the scout coming onto my property, he or she should be like any other
contractor. His agent must mail, fax, and or email me a
Tomball Videographers Provider Name Locked
page (declaration of insurance) for which I am identified
as a certificate holder in case he or she falls or claims to fall or damages my property. This can be done within twenty-hours. This is part of the paper trail and also insures my homeowner policy is not used as a cash cow to someone looking to file a bogus claim and therefore making my rates go up.
K. No matter what the urgency is, do not skip the above steps. Common tactics are that the location scout is going to be in town only for a number of hours and or days, or that the film is behind deadline, etc. It does not really matter. Your safety, your privacy, your right to fixed and royalty compensation, your litigation exposure, and your home are more important than anyone’s
urgency. DO NOT LET ANYONE RUSH YOU. Urgency is a typical sign of a con designed to shorten time between your ability to obtain information and confirm the story as well adequately consider the risks versus rewards of the situation.
L. Consider do you really even want a film crew on the property as a homeowner. Some internet searches will give you an idea about how much wear and tear your home will incur as a result of the numerous crew members all over your house and your lawn. Does it remind you of a home renovation? Based on the type of damage that can occur to your carpet, your walls, and everything else when you have location crews at your house, the contract should not only pay you a daily rate but should also cover the damage that will occur at your house. Think about over fifteen people walking back and forth on your carpet for three weeks long all day long and moving furniture all over. Your carpet will be trashed. Another reason to get an attorney involved in this industry or business is to prepare a contract that will cover all of the damages and or the wear and tear that will occur, not to mention the costs that you will have to incur as you move out and stay at a hotel as well as the aggravation factor.
M. Look up the business on Secretary of State. Are they still filing or are they now inactive. If inactive, what are they doing business for under that name. Are they even showing up in the Louisiana Secretary of State business database? Is this a true business or is it bogus?
N. Get references from the locations scouts.Call them and ask them if they would do it again.

- Marco B.
A

Rating
Tomball Videographers Provider Name Locked
is the owner and he is the one I spoke to when I was making the appointment. hw was very professional and so helpful. He was the first cleaning service I spoke to that told me he could get everything i wanted done without a problem. i was looking to get the kitchen cabinets degreased and the floor in the kitchen cleaned really well as well as the rest of the house cleaned and disinfected properly. He showed up himself with another worker on time and they did a phenomenal job! They worked hard and the house was spotless when they left. They stayed an hour or so extra to finish and did not charge me extra or complain. He takes pride in his work and it shows! I would highly recommend him to anyone. I have moved several times and had houses cleaned during move out and move ins, and this, by far, is the best company I have come across.
- james G.
A

Rating
Tomball Videographers Provider Name Locked
came on time, worked around our employees schedule to shoot the videos.
Tomball Videographers Provider Name Locked
had a great style, was able to ask questions and put the subjects at ease and help them talk in a natural style. He shot over a dozen videos and we had edited versions ready for our website in just a few days.
Tomball Videographers Provider Name Locked
also took our videos and other marketing information and created a looped video to play on the screen above our service counter.
I couldn't be happier about the service and expect to use
Tomball Videographers Provider Name Locked
services on an ongoing basis.

- Robin T.
D

Rating
I've had
Tomball Videographers Provider Name Locked
for 7 years. EVERY TIME I have moved,or made a subscription change - it has been an incredibly painful experience and needless hassle after hassle.
Change subscription plan over three months ago - this month AGAIN, I have to get on the phone with them - go over all the details and pricing of this plan AGAIN, and get them to credit my account, and update the credit plan - just like I've had to do for the past three months.
This is after they turned off my cable/internet services, in order to do the changes i had ordered, and that was a 3 day hassle to get set up properly.
- Dwayne H.
F

Rating
We reached out to this provider to inquire about doing an aerial video. We were quite clear because we explained that we had been disappointed by the lack of response from another company we had contacted regarding
Tomball Videographers Provider Name Locked
or helicopter video services. The price they quoted was fine, but they after chasing THEM down for 2 days about scheduling, they called back to say that they could not do the work because they a) didn't have anyone to do the video services (they only did photos) and b) they were working on getting someone to do video but weren't ready.
Is anyone else out there tired of people wasting their time and not being responsive? Suggestion: Tell us at the first phone call that you do not have the capability to do the job and we will move on. But, waste out time, and we simply MUST warn other about this, since we do not want anyone else to experience this headache and frustration.
None of us has enough time these days. Please try to respect that and tell the truth instead of trying to get the business when you can't support it yet.
- STACY K.
F

Rating
Tomball Videographers Provider Name Locked
Woods and his wife,
Tomball Videographers Provider Name Locked
, showed up at our son's wedding on time. They were both so very nice and seemed very professional at the wedding. We waited, however, for three months for the finished product before contacting him. I emailed him, and he told me that he would "be uploading it for our review soon." We heard nothing, so I contacted him again on February 26th. Then again in March, April, and May.
Tomball Videographers Provider Name Locked
has stopped responding. He took our down payment, and never gave us the video. It has now been 7 months and he no longer will answer emails or phone calls. We are devastated because his was the only video we had of the wedding.
I attempted to rate him on his Facebook Page and on Twitter. He took down his rating system & blocked me from Facebook. He closed his Twitter account (@officialTDUB) as well. I also rated him on Thumbtack where I initially found him and he closed his account there as well.
I have poured out my heart to Mr.
Tomball Videographers Provider Name Locked
, pleading for our son's video. I have told him that if he will finish the product or return our money, all would be forgiven. Still, no response.
Tomball Videographers Provider Name Locked
"TDUB" Woods does photography and films. He is also a Christian hip hop artist, which makes it even sadder. I do not recommend "Woods Films" "
Tomball Videographers Provider Name Locked
" or any other name that his business may be listed under. Ours was a very poor experience and I simply hope to stop him from taking money from anyone else.
- Lisa J.
N

Rating
He was very prepared. He came to the dress rehearsal and taped it so he would be aware of the performance lighting and sound etc. He even taped two shows in one day because some
Tomball Videographers Provider Name Locked
were double cast. He had a quick turn around delivering the DVD after the performance was complete. Excellent quality and sound.
- Renee H.
C

Rating
The cup that I took by the water dispenser was a plastic type cup that can be washed in the dishwasher, but it was dirty. It made me not want to drink the tea that was served in a ceramic mug. The floor was dirty and had not been swept or vacuumed in a very long time. If they don't have time to make the place presentable, I can just imagine the attitude towards food presentation.
I stopped eating there several years ago when they served us salads with spoiled, slimy lettuce. Now I am not going there for anything to drink either. Sorry, I used to love this place.
- Katherine N.
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Tomball Zip Codes

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