"A wonderful experience. The work was amazing, they go the extra mile to make the work beautiful. We saw several contractors and they were the only ones that listened to us.
Pricing was right on with others and they came in on budget. ...more />
We are using them again for our kitchen, bathroom and flooring."
Rated Review by David H.
"Absolutely the worst experience we have ever gone through. Money was paid upfront, and after the initial delivery of some items the company became unresponsive. Installation dates were repeatedly canceled. Items that were delivered damaged were not repaired ...more or replaced, invoices were erratic and incomplete. Custom pieces were not built according to the design presented. Other items that were supposed to be returned because they did not suit our taste were left in the house. Finally, we had an outstanding balance that was not returned and the company is now unwilling to speak with us."
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Angie's List In The Press
The Woodlands Interior Designers Reviews
's feedback on Angie's List and noticed 2 extremes. I found people were either very pleased with her work or they were very displeased with their interactions with her. After reviewing the before/after designs on her website I decided to reach out to her. I contacted
on 1/28/13 with ...more a note explaining the service I was looking for (new home build) and to see if we could schedule an appointment. I received a quick response from
with 2 dates and times and a list of questions. Unfortunately, there was a computer virus the infected my account and I was locked out by the provider. On 2/1 (4 days days later) I responded to her note and explained what had happened. In the interim, to
's credit she sent me a check in email during the time I was offline. Once my account was back up, we locked in a time to meet on 2/9/13. On 2/2 I received a rude email from
explaining I had not answered a set list of questions she provided. I responded on 2/2/13 that I assume she did not mean to be rude, that many of her questions were answered over the course of our communications and offered to connect by phone so we did not continue to miscommunicate. I also left a vmail prior to my email. I received an email response back from
that she did in fact intend to be rude, and that she did not call because she was on her way out the door to another appointment. In addition, she had difficulty looking up the address on yahoo maps, probably because it is a new home build in a new subdivision.
Needless to say I was pretty shocked to hear she intended to be rude. I would have expected and preferred she seek to understand and/or gather more information before intentionally sending out a zinger email to a potential new client. Yet, when I paused long enough, I remembered some of the other comments listed on this site re: her services. And in the end, I must conclude the fault is mine for choosing to take the risk and engage someone who this website already informed me was rude. I chose to focus on the positive ratings I read and the excitement I had after viewing her website photos.
So I write this to forewarn you...proceed at your own risk. "
"I made the mistake of allowing her to charge me one bill at the end. I did not agree with the amount of hours spent shopping for me. I also made the mistake of using her suggested contractor that she has worked with and been happy with his work for 10 years. She told me that a custom tower for the bathroom would be built by
himself. A poor attempt at carpentry. He took over 3 months fitting me in between other jobs, charged me $10,000 and did not do a fair job.
still thinks he is an excellent contractor and argued on his behalf when I disagreed with his work. I should have used an Angies List appoved contractor rather than her suggestion.
Our final meeting with
ended poorly with her raising her voice and disrespecting me.