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Texas City Hardwood Flooring Articles
Hardwood Flooring reviews in Texas City
From beginning to end I was impressed with Mr.
Given the amount of sqft (near 2,000), we were told the job would take approximately one week, but the crew finished early. The end product was wonderful, and the individual boards look to have much more character than before. I would definitely use
The office staff, especially for.
Their price was not the highest, but nearer the high end than the low end. I worked hard with
I was told that there was some difficulty in getting the material we wanted for the new floor (4 inch white oak).
In the end, this job will have cost them more than they originally thought. They did not ask me for more money than they had originally quoted. (And I didn't ask to pay them *less* than the quote, even though I do not feel I was given what I paid for.)
If words could get a job done, then
But that gets us to the...
From the very beginning, we told them exactly what color we wanted for the floor: a rich, deep, red color. We knew that this color would be tricky and even e-mailed over to them sample pictures of what color we wanted *before* the quote was put together. Later, I even brought in a 70 pound stereo speaker that was the exact color we were going for. We were told that the color would be tricky, but that we would be able to have the color we wanted.
When the work started, we were no longer dealing with the company directly, but dealing with a sub-contracted installer. He showed us a set of maybe a dozen color samples (all shades of brown) and said pick one. We told him that *none* were even *close*. He said OK he'd work on it and came back the next day with a board painted with one of the exact sample colors we had *already* rejected. He told us "but it looks different on the wood!" We told him it *still* wasn't close. We ended having to go to
Then we were told that we couldn't have the oil-based finish we had agreed to in the quote. We were told that there would be problems installing an oil finish with the stain: "It will pull up the color". The
Then we were told that we could not have three coats of the finish like we had agreed to, but needed to have one coat of sealer and two coats of finish "because the finish was too strong and would split the wood" (an exact quote from the installer!). We called
We later found out that he had used less finish on the floor than the manufacturer allows. He did 500 sq ft per
Finally, when I asked for a third coat of finish exactly as I had agreed to in the quote, *and* that it be installed exactly as the manufacturer describes (3 gallons for the 1050 sq ft we have),
Needless to say, we were very unhappy with this situation, but there really wasn't much that we could do to change it. In all honesty, the floor does look very nice. My problem wasn't that it doesn't look good, but that it was not what we agreed to get, and that it was installed exactly the way the manufacturer said it should NOT be done--so what confidence can I have on its quality and durability?
Next, the moulding. We were to supply the style of moulding we wanted of an agreed size (case and base moulding) and they would install it. We ended up going with some very nice poplar hardwood moulding, which was more expensive than normal MDF or pine. (444 Case and 163E Base). They then installed it. They used drywall mud to patch nail holes and fill gaps. This isn't in and of itself a problem, but what was a problem was both the amount of patching they had to do (such as nearly every point where two pieces of moulding met), and the fact that they did not clean up the patching. The moulding looks like un-sanded drywall, with patches of lumpy mud all over the place.
Rather than depend on my own thoughts (seeing as I was already unhappy because of the floor), I asked the painter to stop by and look at it and make sure it was OK. I gave him no idea of what to look for, just to check if it was OK for him to paint. His first words to me were "What did they to your moulding?" He too was surprised by the amount of mud used everywhere. It defeats the point of using durable hardwood moulding if your'e going to cover it in fragile mud. In his words, he can make it look decent, but it will not be great.
Again, there wasn't much that could be done. I could spend another four figures on materials, but what would make me think they would do a better job the second time? Especially when they told me that they had done an extra careful job the first time.
So, in the end, I have a floor that I have no confidence in and moulding that my painter will have to work hard to get to "decent". Not what I expected to have after paying over $10,000 (including the cost of the moulding). Needless to say, I am disappointed.
Flooring was very good quality. Finish was great throughout and after going through 25 cartons, there were only 3 small short pieces that were unusable. Some individual boards had inconsistent milling in the
Again, I saved a lot of money buying from
TTW re-used existing floors to minimize the amount of new wood needed to repair old water and termite damage. Even the new wood was color matched to match the age of my original 90 year old floors.
The finished product was excellent. I would definitely recommend them to anyone refinishing hardwood floors.
The only note of caution I'd give to people considering refinishing floors has nothing to do with the contractor. Old floors often have
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