Sulphur Springs Towing Company

Sulphur Springs, TX

Sample Reviews

A

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I called and he said he would leave in 5 to 10 minutes and would meet me in one hour because it takes an hour to drive where I was. He arrived early, loaded my car carefully, and I followed him to my house. He is actually too safe in my opinion but that is great when he is
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your car. He unloaded it right where I asked and then only charged me $75 for a two hour tow job. Very fair price.
- Andrew S.
C

Rating
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Crane (and
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) is a company that, from my understanding, does primarily commercial crane work. I think that's probably for a good reason and I would say I wouldn't recommend them for any residential crane work. The owner is very nice and fairly professional as well; and with some good luck, the work that needed to be done on our roof went well. However, I later learned (from our insurance company) that we were significantly over charged based on similar work done by other crane companies in Columbus. First off, the work at our home wasn't properly evaluated and
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ended up sending two cranes instead of one to do the work. They ended up using just the one crane, but still charged us for both (this may be common practice for crane companies, but still seemed a bit unfair). Secondly, (based on our insurance company's information on other crane services),
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charged us 5 times the hourly labor cost of other companies; that added up to a huge expensive! Unfortunately, our insurance company only reimbursed us for half the cost of the work because it was so outrageously priced. When I asked the owner about this, he basically said that because his company isn't insured or bonded for residential work, his cost for the job had to be much higher. I didn't really understand how that translated to me paying 5 times the cost for labor, and for a crane that wasn't used. At the end of the day it was my fault because I was so anxious to get the work done that I didn't compare
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's costs to other companies. If you are planning on using
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for residential work, do yourself a favor and get two or three estimates from other companies. After paying a bill for $4,197, I wish I had!
- steve B.
A

Rating
I was stranded at my daughters school and a service tech showed up in
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than 10 minutes to get me back on the road in know time. Fast and professional. I will be calling
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again the next time I need road side assistance or
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.
- Lisa N.
A

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I was very pleased with his service, and astonished at the skill with which he operated his equipment. He was very careful not to scratch or damage our car, working in tight quarters.
We had an old car that had been stored, wedged against one side of our garage, since the car was new, 40 years ago. We needed to move it to have work done on the garage, but aside from it needing work on the motor (battery, oil, etc.) before it would run, the tires were completely flat, and we could neither move it as is, nor reach behind it to inflate the tires so it would roll: it was practically touching the wall.
It wasn't urgent, but
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came out in about an hour with a truck with a hydraulic apparatus that he VERY deftly maneuvered, from the narrow
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behind the garage, through the garage door and under the front wheels to lift the front of the car off the ground without hitting the garage door or wall with his equipment. He then VERY carefully pulled the car forward and out, with special attention that the car's side and back didn't scrape or hit the garage wall in the process. He had good suggestions about how to leave the car so that it would be accessable and the garage work could proceed, and repositioned it accordingly. He also got the brakes (which had been stuck due to rust) unstuck in the process, and left the car mounted on floor
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so that we could get it rolling again at our leisure.
His price seemed very reasonable for the time he spent with us.
- ERNEST C.
A

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After we got the licensing of the car straight, this went super. If your move is greater than 100 miles it pays to upgrade to Premier Level. The tow went flawlessly and the tow truck driver did an awesome job.
- alan H.
A

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Great to work with. I talked with a gentleman named
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who gave me the price over the phone and told me when he would be there which was about 45 min. I wasn't in any hurry at all and was happy that there wasn't an additional charge for evening or weekend.
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was friendly and professional. He quickly hooked up my car and also took care of providing information to the garage so I didn't have to do anything once
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left except wait to pick up my car from the garage, which I just did.

- CHARLES T.
A

Rating
When I called
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to tow my car he was very friendly from the start. He was very personable on the phone as well as when we met in person. We were originally going to meet where the car was left by my wife when she broke down. However I needed to run home first. Since the place where the car was left was out of my way and would have cost me another trip,
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offered to pick it up by himself and just meet me at the place where the car was being taken. He was a very down to earth kind of guy and just very easy to talk to. I felt that his price was very reasonable and will definitely be calling him again should I need a vehicle towed.
- Micah H.
A

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I had a car sitting in my friend's driveway for over a year and I finally decided to get it repaired. I found an auto shop on Angie's List so stopped by to discuss bringing my car in for repairs. I explained that the car was not running so will need to be towed. I asked if they offer
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services. They did not directly but gave me the contact for
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at
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who he said would take care of me. Apparently they have been working together for years. I figured if the auto shop was highly rated on Angie's List, then the
Sulphur Springs Towing Company Provider Name Locked
company that they recommended has to be decent as well. I called
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, explained the situation, and we scheduled a time to meet.
I've experienced my fair amount tow truck drivers but
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was by far the most friendly and personable one. We got the car on the flat bed truck and I decided to drive with him while my wife followed in her car. At one point she got stuck at a red light, and
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pulled the truck over to wait for her. That was very considerate and thoughtful. Even though he didn't know at the time, it was also helpful as my wife wasn't familiar with the route to the repair shop.
During the ride we had a good conversation as
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is friendly and down to earth. From previous experiences I know this can be anywhere from awkward to downright uncomfortable, but that wasn't the case this time. After we unloaded the car we continued to talk with the guys at the repair shop. It was clear that we all shared the same values about life, ethics, raising children, etc. It was a pleasant experience.
I'm not sure how many
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companies find their way to Angie's List, but I felt this guy deserved to be added. We all go to Angie's List to find service providers that get the job done in an honest and professional manner and that is exactly what I found and why I am adding it here. I'm not sure how far their services stretch but I know if you are in the Westchester area and need your car towed, I would definitely recommend giving them a shot.
- Alex M.
F

Rating
My son had an accident. The police were called. A tow truck was needed.
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was next on rotation. My husband and I showed up at the accident and asked the worker how much this was going to cost us. The worker replied " $150 for recovery ". We paid him. Even gave a map of where to take the car. He made a half hearted attempt to move the car. 10 minutes later
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Roller rolled up. They got the car loaded up and then took off. My husband stopped
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and asked where they were taking the car. He said they were taking it to their impound lot. What the heck... we paid the $ 150.
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said we didn't pay his fee. Well, we picked the car up 2 days later with a $451.01 fee. PLEASE PLEASE PLEASE NEVER USE THIS COMPANY!
- terri S.
F

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I called for a tow using AT&T Roadside Assistance. I was informed that it would be 90 minutes for the wrecker to arrive. I called at 1:00pm. The wrecker arrived at 4:00pm. There was no phone call from them. I called in to ask how much longer they were going to be and was told..."oh at least another half hour". When I called for the tow at 1:00, I assumed I would be at the mechanic well before they closed at 5:00pm. I was wrong. We got there after the mechanic closed, so we had to leave a note. I advised to tow driver that I had called in a complaint to AT&T, he said, " Sorry, I did the best I could. " When I asked him why his company didn't bother calling me to let me know they were going to be an hour late, he said it was MY job to call him to see when he was going to be there. Fortunately, I was sitting at home waiting. Had I been waiting on the side of the road for 3 hours waiting for a tow, I would have been even more angry than I already was. I do not recommend this company. I live 15 minutes from the tow company.
- Dana T.
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Sulphur Springs Zip Codes

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