Stephenville Fireplace Installation And Maintenance Articles

Sample Reviews

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I used
Stephenville Fireplace Contractors Provider Name Locked
earlier this year. I don't know if I wrote a review for the prompt and professionally performed service they performed at that time. I certainly was pleased with the service I received then. I normally left my pilot light on, since I don't feel comfortable to manipulate natural gas control knobs. When it got quite hot in this year's mid-summer, I turned off the pilot light in order to eliminate the extra heat caused by the pilot light. Now that we get cool mornings, I decided it is time turn the pilot light back on. Being unsure of my safety if I turn the knob from off to on, I called
Stephenville Fireplace Contractors Provider Name Locked
asking for help. The gentleman on the phone suggested that I could come to the store and he would show me how the knobs and pilot light igniter work. After I told him that I had a medical problem which made it inconvenient for me to leave the house right now, he decided to work with me over the phone. I was impressed with the gentleman's instructions over the phone. I now feel that I received the training I needed which helped me to overcome my gas-knob-phobia. After the instructions I got off the phone and managed to turn on my pilot light. I was elated and called back to thank the gentleman at
Stephenville Fireplace Contractors Provider Name Locked
. I promised to report his help with a review on Angie's List.



- ARNOLD R.
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Stephenville Fireplace Contractors Provider Name Locked
is very pleasant to communicate with. Very experienced and knowledgeable. Quickly instills trust. Very efficient and keeps the work area clean. Everything worked fine when he completed the repair. Also performed general service and cleaning of the fireplace.
- George V.
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Buck is a lifesaver. I called him at 4:30 when I found out the seller in a real estate transaction had not lined up a contractor to take out the uncertified
Stephenville Fireplace Contractors Provider Name Locked
, 3 days before closing. I called Buck in a panic. Buck got on the phone, even though he was out the door to a well-deserved vacation, and told me he could have someone out by 6:30. They came, removed the
Stephenville Fireplace Contractors Provider Name Locked
and we closed the sale. They don't do roof or ceiling repair just fyi so you'll have to line up another contractor to finish the job. If you need a
Stephenville Fireplace Contractors Provider Name Locked
removed, call Buck. Tell him I sent ya. Great guy.
- DIANE P.
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I purchased a freestanding gas fireplace with a porcelain finish
from
Stephenville Fireplace Contractors Provider Name Locked
. The service in the showroom was very good. The sales
staff was knowledgeable and I purchased from them with confidence. I checked
Angie’s list before the purchase.
When picking up the fireplace at the store, I noticed the...More /> box had damage on the side, towards the bottom in the form of a hole, several
inches across (possibly from a fork-lift).
(This was not the first unit that apparently had damage; another one
that I did not see was rejected by the store, causing a delay in receipt of the
unit I received). One employee suggested
we open the box and inspect it. Another said there was no need as he had
inspected it, pointing out that the box had been re-taped at the top by him.
We secured the fireplace in my car and I took it home. The
transport occurred without incident.
Upon carefully opening the box I found there was a large
chip out of the top of the fireplace. The damage was not located where the box
was damaged. The fireplace appeared to have been well packed and there were no
signs of damage to the box near the damaged top. Other than the top of the box
having been re-taped, there was no other evidence of the fireplace having been
unpacked previously.
I reported the damage to the store, requesting a replacement
top only, as the rest of the unit was OK. The email response I received made
the claim that I must have damaged the fireplace and said they cannot warranty
chips once the unit leaves their store. The store has nothing in writing about
such a warranty limitation and nothing was said to me when I picked up the fireplace. The store policy was only stated after my
reporting the damage.
I subsequently visited the store to show them the damaged
component and to speak with the store owner.
The employee who inspected the unit was also there. When I showed them
the damaged piece, the employee admitted that he had not inspected the entire fireplace,
only the place where the box was damaged by opening the top of the box and looking,
without unboxing the fireplace or unwrapping the top for inspection. Immediately the store owner then insisted he
had personally opened the box and inspected the entire fireplace top-to-bottom.
This would have required that the fireplace be unpacked completely from the
original manufacturer’s box.
The store owner offered the following options: 1) to refund
the entire purchase price, 2) to pay half of the cost of replacement of the fireplace
top, and 3) to touch up the damaged piece.
None of these options is acceptable to me. The unit was purchased with a special
discount coupon obtained through an auction and during a once-a-year sale from
the manufacturer; a full refund would require me to pay a much higher price for
the fireplace from another store. Payment of half of the cost to replace the
damaged fireplace top is not acceptable as the unit was damaged upon
receipt. Repair of the component is not
acceptable and would not have a favorable result given the highly visible
location and extent of the damage on the top of the unit.
- WINDFLOWER W.
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The dryer vent hadn't been cleaned in years. Chimney Doctor cleaned the system thoroughly, and even tightened the hose from the dryer to the vent, which had become
Stephenville Fireplace Contractors Provider Name Locked
. The technician was very friendly and efficient...he was in and out in less than 30 minutes. Definitely great service.
- Thomas B.
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This was an excellent experience from start to finish. We went to the showroom in
Stephenville Fireplace Contractors Provider Name Locked
and talked with
Stephenville Fireplace Contractors Provider Name Locked
about our need to install gas logs and door. We have a small fireplace that is setback into the chimney and had concerns about what kind of door/screen we could have installed.
Stephenville Fireplace Contractors Provider Name Locked
came to our house to measure the opening and had some terrific suggestions for us.
The installers did an excellent job.
Stephenville Fireplace Contractors Provider Name Locked
and
Stephenville Fireplace Contractors Provider Name Locked
were very professional and their work was flawless. We are pleased with the entire process and our fireplace now looks terrific.
- PAT C.
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The workers showed up early in the morning to begin demolition of the the chimney. By 9am I had a hole from my living room to the outdoors. Plastic was secured to help keep out the cold and the entire crew went to work. It was definitely a job well done.The
project took two complete eight hour days. My yard was cleaned up after each day and the at end I had an awesome new fireplace.
- Steve I.
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We had an unwilling gas fireplace starter. Switch and remote didn't work. We thought to replace it with glass type FP. Owner showed up and solved the inconsistant starting. Fast and
Stephenville Fireplace Contractors Provider Name Locked
. He would not accept any payment for his efforts. He has a full knowledge of the field. I would use and recommend him in a heartbeat.
- Jacob C.
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Excellent workmanship and professionalism.
Ordered the service through Angie's List messaging. Prompt communications.
- Robert K.
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Job took two days to complete, one less than original estimated.
First day was removing the old brick fireplace front (not veneer like many modern homes), cutting and installing the new stone veneer fireplace front, and cutting and installing the new stone hearth. Total time was about 9 hours.
Day two was installing the stainless steel chimney liner. This took a bit longer than anticipated as my fireplace had a very tight offset throat. The new fireplace insert was also installed.
The technicians were very professional and polite, and did a fair job of cleaning up the dust (although it does get just about everywhere). Final product was as good or better than anticipated.
- Matthew S.
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All Fireplace Contractors in Stephenville, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAA Firewood

5767 E. Hwy 82
Gainesville, TX

Alamo Exteriors

26665 W IH 10
San Antonio, TX

Construction Concepts of Texas,Ltd.

1902 N Midland Dr
Midland, TX

Custom Masonry

6215 Cool Springs Dr
Arlington, TX

Dial One Service

911 Carlsbad
Mesquite, TX

DirectBuy of Indianapolis

8450 Westfield Blvd
Indianapolis, IN

Hooten's Hardware

Hwy 69 N
Emory, TX

JAM- "Masters in Home Makeovers"

5828 Ashleyanne Circle
Wichita Falls, TX

Joshua Energy Systems LLC

845 S Lillian St
Stephenville, TX

MC ADAMS ANTIQUES & COLLECTIBLES

1116 SAM HOUSTON AVE
Huntsville, TX

Premier Home Design

2902 Redsky Pass
San Antonio, TX

Rite Construction Services-East Texas

2426 E. State Hwy 7
Nacogdoches, TX

See It N 3D Design & Technical Illustrations

500 Los Faroles , Carr 861
Miami, FL

T & N Insulation

111 Meadowview Ln
Kerrville, TX

The Chimney Sweeper

9406 Blue Bird ln.
Quinlan, TX

Tillema & Sons Masonry

1481 county road 2399
Winnsboro, TX

Trusted Restore

12407 N MOPAC
Austin, TX

Vincent's Roofing & Steel Bldg

7000 S US Hwy 77
La Grange, TX

Wolfman Chimney Critter and Wildlife

961 Brown Rock Dr
New Braunfels, TX
Stephenville Zip Codes

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