Seguin Door Installers

in Seguin, TX

Sample Reviews

D

Rating
On
7, 2014, we visited the
location in
Park, KS, to purchase two storm doors, one for the front door of our house and one for the back. The
millwork specialist recommended
storm doors. After reviewing the sales materials for two days, we returned to order them and were told that someone would come to measure the doors shortly, and then we could return to purchase the doors. On
11, a man came to measure the frames. When we returned to the store, we were told that he had measured only the back frame and would come back the next day to measure the front. He did not come that day, as we found when we returned to
on
16, but we were told that he would measure the frame on
17. A call from the store on
21, from another millwork specialist, informed us that the frame had still not been measured, but would be the following day. After a three-day period of silence, we returned to the store on
25 and another millwork specialist said that they still had not heard from the measurer. We asked if they would call him, but were told that they always wait for him to call. Clearly nothing was taking place and there was no reasonable hope that it would. So we decided to cancel the order, to which the specialist cheerfully replied "O.K. Have a great day".
Our strong impression is that there is little or no communication between employees at this
location. We dealt with four millwork specialists over the course of three weeks, and none knew what the other had said or what the individual who measures frames had done or would do. An even greater failure of
employees to communicate with us during this ordeal indicates a lack of commitment to customer satisfaction.
Finally, a complaint to the "Contact Us" icon on the
website has gone unanswered.
- Bonnie D.
A

Rating
It always goes great with
. He is not out to take you to the cleaners. Have used him 2 other times - very pleased with any of the work he has done! I gave him $40 instead of the $20 he asked for. don't wait too long, he is thinking of getting out of the business.
- Christine H.

Seguin Door Installation Articles

Door Installation reviews in Seguin

F

Rating
The window they installed was broken. They knew it was broken and said that we would need to contact the manufacturer. It was 6 months of work. Over a period of 3 months they closed everything up, and when they came back I had to oversee them. They installed the doors the wrong way at first, and when I complained they said that I was wrong and I didn't make any sense. We had a long battle about this. I eventually just paid them and moved on.
- Heidi S.
A

Rating
My sliding glass door was extremely difficult to slide. My wife and I had to use both arms and our entire body to get it open.
Seguin Door Installers Provider Name Locked
came in with a couple colleagues, and they were in and out in 20 minutes. The door works like brand new.
Seguin Door Installers Provider Name Locked
and his crew was courteous, professional, and easy-going. He explained what the problem was, and showed us the old broken tracking wheels. Now the door slides effortlessly!
- Langston M.
A

Rating
After studying the reviews for various vendors, we contacted a vendor who had just closed his business but referred us to
Seguin Door Installers Provider Name Locked
with
Seguin Door Installers Provider Name Locked
Company.
Seguin Door Installers Provider Name Locked
promptly returned our phone message, set up an appointment to come out to review the project and provide pricing. He called back later that day with two options. One was to replace the 8' steel clad door at a price of $950 installed. The second, more appealing option, was for him to do some carpentry work on the existing door that had rotted in the internal lower section. He stated that if he got into the project and we discovered it wasn't doable or if we didn't like the finish, it would be at no charge and we would move on to replacing the door.

We set up a time for him to do the work. He arrived an hour early and got right to work. I was envious of the back of his truck. He had a full shop, tools, parts and supplies at his disposal for any task. He removed the door, cleaned out the rotten wood center, made a new custom fitted cedar bottom rail and energy efficient weather stripping, caulked the door, rehung it, adjusted the weather seal around all edges, fine tuned the latch and deadbolt for a perfect close, cleaned up and was done in about two and a half hours. The finished product was a perfect door, just like new.
All the while,
Seguin Door Installers Provider Name Locked
had a very pleasant work style, keeping me informed of every step along the way. He even took extra time to adjust our front door at no additional cost.
Like any good contractor, he is busy so be prepared to wait a few days to get on his dance card. It will be worth the wait. He is a perfectionist in his trade.

- Renea C.
A

Rating
Seguin Door Installers Provider Name Locked
arrived promptly. He showed us the various quality of rollers. He had everything needed to install the rollers and took care of both doors within 90 minutes. He worked very neatly and was a true professional In all aspects of his work. We recommend him highly!
- Gary C.
A

Rating
They were extremely helpful. Helped me through the final design and decision process. Very knowledgeable and straight-forward. Good to work with. I ended up with a great product at a reasonable price. I'd recommend them to everyone.
- steven L.
C

Rating
fair. replacement and installation occurred as requested. However, pull cord in window frame was disconnected resulting in top window falling when not locked.
- James K.
A

Rating
Somehow toys got wedged into our sliding patio door and it went off the
track.
Seguin Door Installers Provider Name Locked
came out within an hour and fixed it for me, at no charge!
He also gave me very credible advice on windows and doors we plan to replace later this year.
He has extensive product knowledge, and is honest, pleasant and helpful. I'm now actually thinking of other windows we need to replace, just so I can call him!
- Kim W.
A

Rating
They were nice and professional guys. They came in and after I explained the problems a very reasonable price was given. They worked quickly and efficiently and went above just replacing new rollers and fixing glass that had moved out of place of the door frame. When they left my door not only was a piece of cake to move but they now aligned correctly not leaving any gap for my cool air to escape. I would definitely recommend them!
- pamela S.
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All Door Installers in Seguin, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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AITHREE DOOR SYSTEMS

796 MILLS WAY
Seguin, TX

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