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Voice Mail Service reviews in Round Rock
I have incomplete service since 7/15/2011. think that maybe that is not the problem. They are not customer service reps that THINK.”
The tech notices a signal issue on the line that was not causing problems right now but may down the road and said he put in a work order to have it fixed in the next week. I got a call on the following Sunday from a line tech that came out to fix the line. I was greatly impressed with how quick they came out for a non-outage issue.”
The last bill that I received from them nearly gave me a heart attack. It was for $343. I was billed for two more smart phones and it was $90 each. I called them up and the lady told that it will be resolved. It took three or four phone calls before I finally got it resolved. They actually ended up taking off not just the $89 and change for each of the two phones. They actually ended up taking off additional money and reduced the bill for the trouble that I had gone through for the trouble that I had gone through to get it resolved. So far I have had good luck with AT&T.”
They were polite when you sign up but when you call to try to pay a bill over the phone or online they make it hard. They then transfer you to someone who will charge you 5.99 to pay your bill. I then tried to cancel our account and was hung up on. After that, I chatted with a representative about trying to cancel the services, again. He deflected as well. Not surprised at all. The company will continually give you the run around to get more money out of you. Do not ever try to get this service. Not to mention to cancel services you have to call a certain number between 8 and 5, which most people work those hours. They have no weekend hours to cancel services. They rope you in and try to keep you there. This company is terrible and operates with very poor ethics and morals.
The only service I had with this company was for a landline phone with voice mail and call waiting. The price was very high at $70 per month. I felt I was being price gouged. I found a cheaper alternative and do not plan to use this company again. ”
All Voicemail Services in Round Rock, TX
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2727 Lyons Rd.
1840 Embarcadero Rd
PO Box 1471
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