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D
"They are the only choice I have, there’s nobody else here. As a national company, their service is mediocre. I called them this morning and for an hour on" the phone the issue was not solved so they have to call me back until they finally figure out why their system is not working properly. They could not answer my questions so we did not resolve any thing. We just spent a lot of time on the phone. For the last couple of weeks, there was a problem with their service but they could not resolve it and they could not figure out why it’s not working the way it should work.

-jerome L.

B
"Not too bad, they are pretty good. We had some problems initially. They came out and diagnosed the problem we had for years and took care of it right away. Their" price is just the same like the rest of them. We even tried satellite but we couldn't get a better deal anywhere we went. They have good quality service.

-Richard S.

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Internet Provider reviews in Round Rock

D

Rating
Round Rock Internet Service Providers Provider Name Locked
isn't very good. They are pretty bad on service. If you have a problem, you call, they want you to fix it on the phone. If I knew how to fix it, I wouldn't call them. For customer service, I give them a D. They are kind of a monopoly in the area in which they operate so pricing they are pretty inline... you are not going to get anybody much more or much cheaper. They are making a
Round Rock Internet Service Providers Provider Name Locked
off this stuff and the monopoly problem is the reason. It is reasonably good. The thing goes off from time to time, or your phone misbehaves and I guess that is part of our new age of technology.
- John M.
B

Rating
Reliability is an A. Speed and such is all an A. Pricing, give them a C because it is almost $65 for the internet. That is a little high. It seems like every year or so they go up a few dollars here and there. I have never had a problem I don't think I have ever called them about. I called them once and they came out the same day. I am going to start shopping to find a better deal.
- Russell H.
F

Rating
In the past the service was generally good but over the past 2 months it has been very bad. Toward the end I had been without service for about 2 weeks. I have attempted to contact them but when I call I just get a fast busy signal. It seems they have gone out of business and haven't told anyone.
- Richard R.
F

Rating
They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.
- Belinda K.
F

Rating
I was put on-hold this morning for 20 minutes. Then, the service rep told me I had to talk to someone else. So, I was put on hold for another 25 minutes. Now, I have been forced to call CenturyLink again because my issue couldn't be resolved by the rep on the on-line chat. I was on-hold again for 20 minutes before I could even through. Again, that person had to transfer me to "the appropriate service person." After 5 minutes, my call was sudenly disconnected from CenturyLinks end. So, I had to call a third time. Now, i have been waiting for 15 minutes to get through to someone again. I have been forced to waste an hour and a half of my time waiting for customer service reps at a COMMUNICATIONS COMPANY. Delta Airlines has a service where the customer can leave their number and Delta will call that customer back when their number comes up in the queue. CenturyLink has the nerve to have a recurring taped message that says, "Your call is very important to us. Thank you for your patience. A representative will be with you shortly." What a bunch of horseshit that is!!! Companies who value their customers don't make them wait for more than 5 minutes, TOPS. I WOULD NEVER, EVER, EVER USE CENTURYLINK AGAIN. I WOULD NEVER, EVER, EVER RECOMMEND CENTURYLINK TO ANYONE, NOT EVEN MY WORST ENEMY. THE WORST CUSTOMER SERVICE I HAVE EVER, EVER EXPERIENCED!!!!!!!!!!!!!!!!!!!!!
- Nancy P.
C

Rating
Phone service is fine. I am very happy with that. Their internet service is really erratic. It has slow, poor and bad connections.
- William B.
D

Rating
The repair person updated the modem "codes" and "checked" all the lines. He then claimed there was nothing more he could do and he hoped it helped. It didn't. So we are expected to pay an outrageous $110 for cable and wifi that works on and off. TWC talks a good game, but does nothing to actually fix the problem. According to the repair person, as people in the area continue to sign up for their service, it is only going to get worse for everyone. However, the price continues to rise for their service.
- Heather S.
C

Rating
It is terrible and they're expensive. I don't like them at all but I don't want to go to a dish so I'm stuck.
For the money, the TV goes out frequently. I know that's a complaint the dish people have when there's a storm the TV goes out, well, I've lost television quite frequently. I have HD. I don't know if the HD if it buffers or what it is but it always pixels so you can't see the screen. I think I should be getting a deduction. If my TV is off for several hours of the day, that should come off the bill. I have to say though, when you do finally get their tech support people they are good. They're extremely patient. It takes a long time sometimes to get to their tech people and it's a little inconvenient since I have my phone with them I have to call on my cell phone, I can't call on my landline because if they have me unplug stuff I
Round Rock Internet Service Providers Provider Name Locked
them and I have to start all over again. That happened to me a couple of times before I figured it out. But when you do get tech support they are very patient, they take their time and I've been very happy with the help I've gotten.
When they say they're coming, sometimes they are late but they come.
- Patricia P.

Internet Service Providers in Round Rock, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Wiring

12329 Cahone Trail
Austin

AE Austin

Austin

Affordable Mobile Marketing

4637 Crabtree Boulevard

Alexander Technical Resources

1263 Glenwood Ave. SE

Amazon Business Services

41325 clear water way
Austin

Andy's Web Tools

646 N Riverside Dr

AT&T

PO Box 989029

AT&T

Round Rock

AT&T U-verse

141 SW Wilshire Blvd
Burleson

AT&T Uverse

500 E 8th St

Austin Writing Services

PO BOX 16594
Austin

Austinhandimon.com

13425 FM 620
Austin

Auto Transporters Online

25108 Marguerite PKWY, Ste A-353

B&G Media Group

B&G Media Group, LLC
Austin

BEC Construction

2247 Settler Pkwy. Loop
Round Rock

Best Practice Institute

410 Evernia Street

Boom Consulting, LLC

3571 Far West Blvd. #42
Austin

Business Communication Solutions

1508 Dessau Ridge Ln
Austin

Champion Home Security

2013 Wells Branch Pkwy #303
Austin

Charter Communications Denton

205 Industrial Street
Denton

Citirush Media

6607 Brodie Lane
Austin

Clients Website Company

242 Cody Lane
Bastrop

CMB Network Support

9139 Boulevard 26
North Richland Hills

Comcast Austin

111 E Cesar Chavez St
Austin

CommercePundit.com

1625 Lakes Pkwy.

Coolhead Tech

700 Lavaca Street
Austin

Cox Austin

101 W 5th St
Austin

digITech Web Design, LLC

7703 N. Lamar Blvd. Suite 510
Austin

Directv Austin

201 E 6th St
Austin

Directv Round Rock

468 Round Rock Avenue
Round Rock

Dish Network Austin

13785 Research Boulevard
Austin

Dish Network Baton Rouge

345 N Acadian Thruway

Dish Network Cedar Park

404 Marigold Lane
Cedar Park

DSL Austin

Austin

DuoStar Technologies

4706 Rustown Dr
Austin

FitnessTrainer | Austin

1834 E Oltorf St. Suite 200
Austin, Tx

FME Modules

8701 Cretys Cove Austin, TX 78745

ForbenMedia

7401 Summerhill Road

FRANK'S ANTIQUES & COLLECTIBLES

7907 WEST 19TH STREET
Lubbock

Grande Communications

1923 East 7th St.
Austin

Grandquist Operations

10301 FM 2222
Austin

Greencastle Web Design

676 Shannon Drive N

Higher State Technology

1000 Stacias Way
Pflugerville

Hill Country Commercial Communications H3C

2605 South Walker Dr
Leander

HostUsUSA.Com

212 W Main St
Round Rock

Inbound Mastery

1009 West 6th Street, Ste 203B
Austin

Internet Texas

201 Wilkes Street
Smithville

Inverselogix

4600 Touchton Road E, Building 100, Suite 150

IT Pro1

445 Round Rock West Dr
Round Rock

ITAustinWeb.com

8617 Spicewood Springs Road Apt 112
Austin

Jim Butt - RevLocal

901 S Mopac Expy Ste 300
Austin

KNUSSMANN LAWN & LANDSCAPE

10328 EMBER GLEN DR
Austin

Level Nine Media

PO BOX 3211
Austin

Levitate Web Design

401 Congress Avenue
Austin

Local Fame

2200 Curtis Ave
Austin

Local Surge Media

4807 Spicewood Springs Rd
Austin

M-cubed Designs

Creekmont West
Round Rock

Marketizeit

1304 Woodland Ave., Unit B
Austin

Michael The Computer Guy

1604 Sundance Dr.
Round Rock

ModCat Design

2616 Glen Field Dr
Cedar Park

Modern Web Studios

1067 N Main St

Perfection Personal Assistants

14900 Avery Ranch Blvd. Suite C200
Austin

Performance Media Placement

23172 Plaza Pointe

Petfarm Web Design

P.O. Box
Round Rock

Pick Telecom Solutions

PO Box 1471
Kyle

RevLocal

901 S Mo Pac Expy
Austin

SEO Services Austin

4008 Cima Serena Dr
Austin

Stallings Design Co.

P.O. Box 2184
Lubbock

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

TAViS MEDiA

2901 Barton Skyway
Austin

The Critical Update Inc

5114 Balcones Woods Dr
Austin

The Right Way to Write

30 East Georgia Street

Time Warner Cable

12012 N Mo Pac Exp
Austin

Time Warner Cable Del Valle

13915 FM 812
Del Valle

Time Warner Cable Austin

606 E 3rd St
Austin

Time Warner Cable Austin

Time Warner Cable Austin
Austin

Time Warner Cable Austin

422 Congress Ave
Austin

Time Warner Cable Austin

401 Congress Ave
Austin

Time Warner Cable Buda

15300 S Interstate 35
Buda

Time Warner Cable Cedar Park

600 S Bell Blvd
Cedar Park

Time Warner Cable Kyle

107 W Center St
Kyle

Time Warner Cable Round Rock

103 W Austin Ave
Round Rock

Time Warner Cable San Marcos

301-399 N Guadalupe St
San Marcos

Time Warner Round Rock

106 W Liberty St
Round Rock

Time Warner Round Rock

1905 North Mays Street,
Round Rock

Tru-Teks, LLC

PO 170156

Verizon

701 Brazos St
Austin

Web Diversity, Inc

402 W Palm Blvd Suite 229
Round Rock

Webb Design

PO Box 690661

Wireless America

1101 Thorpe Ln
San Marcos

WP Engine

504 Lavaca St Ste 1000
Austin

WSI Create Demand

8305 Pommel Drive
Austin

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

XL Web Services

204 Golfview Dr # 103

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