Round Rock Rental Car Companies

in Round Rock, TX

Round Rock Car Renting Articles

Car Renting reviews in Round Rock

A

Rating
We are new to
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Beach and may be interested in buying a golf cart. We decided to rent one for a week to try it out. A-
Round Rock Rental Car Companies Provider Name Locked
was responsive to my email request and agreed to deliver the cart to our home (there were others in NMB who would not). They delivered early on a Saturday morning, early enough that we were able to head out for breakfast. The cart was used, but clean and ready to go. We had no issues with it during the week of our rental.


- Karen P.
F

Rating
Current Corporate Preferred/First Member of
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.
Round Rock Rental Car Companies Provider Name Locked
sent "Free Reward Day " coupons because of frequent rentals in past few years. "Reward Day" coupons state that at maximum of 7 coupons can be used each rental. Attempted to redeem 5 coupons at time of car pickup and was refused. Emailed
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on their web site customer service and received completely irrelevant response. Called
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customer service on 800 number and was informed cannot redeem coupons. Sent another message to
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customer service and received no response. We are terminating our corporate account and advised
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that under no circumstances do we desire any affiliation with them in the future.
- Jack M.
B

Rating
I was in a car accident that damaged my vehicle and the driver that hit me, his insurance arranged for
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to provide the car. State Farm
Round Rock Rental Car Companies Provider Name Locked
me to believe that
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would call us first thing Monday morning to arrange a pick up time. I called
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at 9:30AM asking what the game plan was. They had our information but nothing scheduled.
We drove out and picked up the car. All went fine on checking out.
The car however, has dings, dents, a smoke odor and no floor mats. I accepted the car because State Farm is covering the cost, if I had to pay out of pocket for the car, I would not have accepted it.
- Pepper L.
F

Rating
I had my car reservation from
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set for last weekend
Round Rock Rental Car Companies Provider Name Locked
11, 2014. We had to wait 1.5 hours just to talk to an counter agent. When we got to the counter, the agent informed us our minivan was not available even though I had booked the reservation months in advance and even called a few days before to make sure they had our reservation in the system.
Since the account was prepaid they charged us for an upgrade vehicle. But when we got outside, it was a smaller
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SUV and not an upgrade from an minivan. By that time, we had already waited 2 hours for an rental car and the manager walking in the parking lot said to just speak with customer service when we return the car.
I Just called customer service and they are refusing to refund the upgrade charge even though we did not upgrade our vehicle. The customer service department did a poor job inputting details and not helpful at all.
I Will not ever rent from
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again and will tell all my family and friends to not rent from them. Very slow response time and very disorganized. I would rather pay more money and use a different car rental agency such as Enterprise so we can start our vacation off better next time.

- Betty F.
F

Rating
My experience with Enterprise Car Rental resulted from a personal auto claim for hail storm damage to my car on April 3, 2014. I carry full coverage on my car, and as such, my insurance company arranged for me to pick up a rental car at Enterprise in

Round Rock Rental Car Companies Provider Name Locked
, TX while my car was in the body shop for repairs. I called the Enterprise office to confirm they had the claim information, and to make an appointment to pick up a vehicle. When I arrived for my appointment, the small office was so crammed with people, there was standing room only. Apparently this April 3rd hail storm affected a lot of people, however given that I was there on May 19, seven weeks since the storm had hit, I thought I would have avoided this influx of customers. It took 40 minutes for a

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to help me. Because it was close to closing time, and there were still quite a few waiting customers after me, the

Round Rock Rental Car Companies Provider Name Locked
checking me out rushed the through process. He hardly looked at the vehicle, and because I had already been there for 45 minutes, I was beyond ready to leave, so I didn’t inspect for damage as closely I should have. However, since I ended up driving it for the next 32 days, I noticed two things. There were two dings less than an inch in size on driver’s side, front and rear door panels. Also, the vehicle had high mileage for a rental at just under 50k. Also, I thought it rather odd that I was required to put $50 deposit on the vehicle, as my full coverage includes rental, and was covering all expenses related to this claim, except for my deductible, payable to the body shop repairing my car.



Nothing happened to the car for the month that I drove it; no damage, no oddities, etc. I returned the vehicle on June 19, 2014. Again, there was a line of people in the cramped office. When I got to the top of the line, the
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immediately asked which car

I was returning, as she was already walking outside to do a quick inspection of mine and one other vehicle. She had no

paperwork in hand, nor asked for mine. She returned almost immediately, and announced loudly (so that everyone in the

office could hear) that there was a huge
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(emphasis on huge) on the car and that she would have to open a

claim. I was shocked, and asked her to show it to me. I followed her to the vehicle, at which point she walked towards the rear, wide eyes scanning the vehicle, and then waved her in the general direction of the rear roof on the passenger

side, where the roof curves to meet the rear windshield frame. Because she waved in the general direction, I

asked where again, as there was no “obviously huge”
Round Rock Rental Car Companies Provider Name Locked
. She indicated again by vaguely waving her hand towards the general area, and halfway pointing, as she stated again “there’s a huge
Round Rock Rental Car Companies Provider Name Locked
.” Again, emphasis on huge. I absolutely did not see any
Round Rock Rental Car Companies Provider Name Locked
, other than where the roof naturally curves to meet the car frame at the rear windshield.



As she practically ran back into the office, loudly insisting she would have to open a claim, I kept repeating that I did not see a

Round Rock Rental Car Companies Provider Name Locked
, and was basically in shock, because not only had she made this accusation of damage where none existed, her
Round Rock Rental Car Companies Provider Name Locked
of voice had become increasingly accusatory since I initially questioned her claim of damage. I followed her into the office, letting her

know in no uncertain circumstances, that I did not see nor was there in fact any damage. She insisted there was and continued

to act in such ugly and accusatory manner, that I felt I had to leave the physical location.



Two weeks later, I received a letter from Damage Recovery Unit of
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indicating they are investigating damage. I want to say that throughout this entire episode, the
Round Rock Rental Car Companies Provider Name Locked
spoke in a loud, abrasive, derogatory and accusing
Round Rock Rental Car Companies Provider Name Locked
of

voice, almost as if she were trying to cause a scene. I was appalled at such behavior downright shocked at the outright lie she claimed. As such, I did not think to take a picture of the car. This is my only regret other than having ever done business with them in the first place.




- Karen A.
A

Rating
the reservation online was easy, and intuitive, the driver was waiting for us inside the terminal with a neat Ipad sign. he helped us with the luggage ( We have seniors with us), and drove us safely to Galveston, the car was fairly new, and smelled good. He was professional in his driving skills. we all liked it.
- Younes A.
A

Rating
This was one of the most pleasant car rental experiences we've ever had. The agents were very professional -- knowledgeable, pleasant, helpful, and efficient. The car itself was extremely comfortable, and the price was very reasonable. We will definitely go back to Enterprise at 88th Place the next time we need a rental and recommend them without reservation.
- Kaye M.
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All Rental Car Companies in Round Rock, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A J RENTAL CAR

3301 S I H
Round Rock, TX

Ace Limousine Service

1312 S Ih 35
San Marcos, TX

ADVANTAGE RENT-A-CAR

402 W TAYLOR AVE
Round Rock, TX

Almighty Rentals

2534 Shell Rd
Georgetown, TX

Austin VIP Limo

4807 Spicewood Springs Road, Building 2, Suite 405
Austin, TX

Avis Budget Car and Truck Rental

176 Weldon Johnston Way
Kyle, TX

AVIS RENT A CAR

1204 N I H 35
Round Rock, TX

BAILEY SOLUTIONS

8127 MESA DR
Austin, TX

Bogies Buggies

7501 Lohmans Ford Rd
Leander, TX

BUDGET RENT A CAR

661 LOUIS HENNA BLVD
Round Rock, TX

BUDGET RENT A CAR

550 S IH
Round Rock, TX

Corridor Limousine Services

1101 Thorpe Ln
San Marcos, TX

David McDavid Acura of Austin

13553 Research Blvd
Austin, TX

ELLIS & SALAZAR GARAGE & BODY SHOP

4501 S CONGRESS
Austin, TX

ENTERPRISE RENT-A-CAR

2121 N MAYS ST
Round Rock, TX

Enterprise Rent-A-Car

6876 Center St
Mentor, OH

HERTZ RENT A CAR

2120 N MAYS ST
Round Rock, TX

Texas Star Limousine

5716 Kempson Dr.
Austin, TX

Uptown Valet & Transportation

440 East St. Elmo
Austin, TX

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