Roanoke Masonry Contractors

in Roanoke, TX

Sample Reviews

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We saw other reviews mentioning that this company is in demand meaning a long wait, so we asked
to come out during February to give us an estimate for the work we wanted done in the summer. It was worth the wait. He was punctual and quickly got a clear and detailed estimate to us. Once it got closer to the summer, we asked him if it would be possible to complete the work while one of our neighbors was out of the country and he worked with us to make this happen. The crew showed up on the day and at the time that was arranged. All of the guys were extremely nice, responsive to our concerns and professional. They worked hard, showed up early every day, stayed late on multiple occasions, and even worked two Saturdays. They were conscientious and cleaned everything at the end of every day.
was in daily contact and gave us frequent updates which allowed us to anticipate and change routines for our four year-old twins so that they wouldn't be exposed to the dust. They did a fantastic job and their work quality is exceptional; well worth the price. We enjoyed seeing them every morning and will miss them as I don't think we will need to worry about repointing our house over the next couple of decades.
- Daniel D.
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was respectful of the proposal process which included a number of competitive bids. He was extremely responsive, providing not only a competitive bid but the winning proposal. He spent time with us in the design phase talking to us about our views on color and our thoughts on the space. This was In contrast to the competitors that were in a hurry, took measurements for the area, dropped a few patio books on us and sent in proposals that were significantly higher than
's winning bid. They did not have the quality of
's bid nor the artistry. In fact, part of our decision process was our view of the bidders. They didn't seem to care nor did they really want the job. We honestly believe that they didn't care and would have thrown up a
quality project and result.
provided license and contractor insurance information to us. He described his experience and his plans for growing his business. He worked with us on contract terms and start date. His crew was very efficient and experienced and he followed up with us. We both have experience in building and fitting out multiple houses here in Massachusetts,
and Texas. My FamiLy members have seen the work and commented on the space as wonderful as well. One of them runs a successful high rise Condo in downtown Boston My Son-in-Law is a successful commercial residential Manager of properties in Southern Connecticut. He was also impressed when a he saw the finished product this weekend. We would recommend
very highly going forward and wish him continued success in building his business. We would be happy to be a reference for his work in the future.
Antoniazzi &

- Cheryl J.

Roanoke Masonry Articles

Masonry reviews in Roanoke

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We highly recommend
Roanoke Masonry Contractors Provider Name Locked
to anyone who is looking to perform
Roanoke Masonry Contractors Provider Name Locked
-pointing or repair to their home!!!!! When you call them they do respond back in a timely manner (email or phone) We were fortunate to deal with
Roanoke Masonry Contractors Provider Name Locked
one of their project managers and he was professional, knowledgeable and punctual. Our First project was properly aligning limestone bricks on top of our home and deck with proper flashing and ropes underneath. Then we
Roanoke Masonry Contractors Provider Name Locked
-pointed one wall and our deck in addition to spot
Roanoke Masonry Contractors Provider Name Locked
-pointing on another wall of our home. Finally we decided to seal some of the upper bricks of our home . More recently, they continued to spot
Roanoke Masonry Contractors Provider Name Locked
point one wall and do more sealing of our bricks (since they are very porous). We will continue to use them for future services, because they take pride in their work and it shows. We are pleased with all of our projects and they beat everyone's price, I know because I called at least 10 other masonry companies!
When you are frustrated with your leaks or want to beautify your home, we highly recommend that you are reach out to them.
- Mile P.
B

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When they first came out to give a free estimate, they were one hour later than the time frame.
Roanoke Masonry Contractors Provider Name Locked
, the owner, was very polite, explained what needed to be done and quoted a reasonable price for the work. They had an Angie's list deal that I wanted to buy and use towards this work, but I was told that the price he quoted was as low as he could go and that I couldn't use the deal for it. When they got here to actually do the work, they got to work immediately, but during the process, our existing, brand new, chimney cap was damaged during the demo of the existing chimney. They agreed to replace it, although I think they gave us one that was cheaper than our original. When they finished, they cleaned up all the debris and hauled it away with them. They also swept our back patio of any cement remnants. During the work, the ladder they used to reach the roof dented the gutter, but when I brought it to their attention, they were happy to readjust it. They gave us advice and pointers on other projects around our house that they noticed or discussed. Overall, they were professional and fairly priced, although late.
- Kellen M.
F

Rating
Mulitiple phone messages over 5 days and didn't have the courtesy of a call back. don't waste your time with this guy. Very arrogant to not bother to call people back.
Why bother to have a business and list on Angie's list if you won't even call people back?
- M G.
D

Rating
When I think about the experience I had with
Roanoke Masonry Contractors Provider Name Locked
Masonry I feel sickened.
It turned out that the owner of the company was like a used cars salesman working hand in hand with a equally shady and unprofessional contractor. He was dishonest and was paid a lot of money for a job that he did not complete. He did a lousy job building one of the steps entering the home and it was not the design that we agreed to. When the patio wall & stairs were done, he was supposed to regrade, seed and fertilize the lawn that was just dirt, because disruption to the land at the job-site.
He never came back to do this part of the job which was included in his hefty fee.
I ended up paying another contractor more than $3,000.00 to finish his job.
He never returned my phone calls. All he cared about was getting money at the start of the job. No concern for the customer. It was one of my worst experiences with a contractor. My other one was with the contractor he worked with.
I need to put in a good word for his workers. They were very hard working and talented. Unfortunately, they were not treated kindly by the owner, which I found to be troublesome.


- Andrew C.
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They were outstanding. Real artists at stone work. They showed up on time, did the work quickly in the time that they said. Were very responsive to our concerns. Had many suggestions about what could and should be done to make it look good.
- Douglas C.
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Roanoke Masonry Contractors Provider Name Locked
came out to provide an estimate about 4-6 weeks before the start of the job. He was very thorough and had good ideas about how accomplish what I wanted done. He wasn't the least expensive estimate that I got, but his proposal was very detailed and I felt confident that he would do a good job. I was not disappointed. It took a bit longer to start the job than expected due to a rainy spring, but I was promised the work would be done by the end of May and it was (even though the final day of work was a Saturday). It took 5 days in total to complete the job. I was very impressed with the preparation that went into laying the pavers, compacting the crushed stone every few inches to make sure the base was level.
The end result of all three projects was great. I've had several people throughout my neighborhood stop to comments on the quality of the work.
Roanoke Masonry Contractors Provider Name Locked
was very responsive during the estimate process and also during the 5 days of the project. I had a few minor requests and all were addressed immediately.
My only complaint was that the grass seed that was spread along the edges of the front walkway seemed to be full of crab grass. I had to dig it out and throw down some better seed, but that took about a hour to fix. The quality of the mason work more than makes up for the minor landscaping that I had to do at the end. I would definitely use them again.
- Aaron H.
D

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We have a current contract with
Roanoke Masonry Contractors Provider Name Locked
to install a 445 sq ft patio. The contract was signed back in April and right no only approx 175 sq ft has been done. He has been paid 2/3 of the money for 1/3 of the job
Now, to give full disclosure we had an inspection issue with our new pool install that has pushed us back 2 weeks. We contacted him promptly & explained the delay and he was very willing to work with us. That was before memorial day. Once our issue was clear, we called
Roanoke Masonry Contractors Provider Name Locked
and then told us that his "dump truck" was out of service and that once he got it back my job was his first priority. Two weeks of waiting for the truck and he had to get a new one...that was 3 weeks ago. Since then it has been a constant effort to get ahold of him and when we do we have been told "I am sorry and it will done by then end of the week". He's told us that for the past 3 weeks. The last week we were told that he was coming either Wed or
Roanoke Masonry Contractors Provider Name Locked
which then got pushed back to Friday or Saturday and again, nothing happen. Rain set it back & we understand that. He explained to us that no work can be done when the ground is wet and that week was most likely a wash again.
So now to Friday 7/18 and again a text message was sent to him regarding when he was going to come. He was asked that we would like to make sure 100% whether he was coming on monday 7/21 and his response again was "yes 1000% that he will be here".
As i write this review on monday 7/21 at 4pm est no one has shown up no one has called and his voicemail box is full. I have already spoke to a angies list rep and this is something that i did not want to do but i know no other recourse to try and get the job done. We want the job done and would like some communication...if he can't come, he should call & say so especially when he promised the job done.
- james M.
B

Rating
Coupon was not clear. It said masonry work and chimney work 149 for 300. It did not say what it excluded. So I called to get a full understanding. However when the worker came out it was different. I am satisfied with the work. I had to pay $49.00 more.
- Joanne M.
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Roanoke Zip Codes

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