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Richmond Plumbing Articles

Members spout praise for these Houston plumbers

The Angie’s List staff picks the best Posts of Happiness from the latest batch of stellar member-submitted reviews of Houston-area plumbers.

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Winterize your outdoor pipes by mid-November to avoid freeze damage and the freeze-warning rush at your local hardware store. Learn tips for insulating outdoor faucets, hoses and irrigation systems.

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Dear Angie: What happens if I pour grease down the kitchen sink?

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Before you put big money down on the home of your dreams be sure to check these features to make sure you're not buying a plumbing nightmare.

Angie's List In The Press

Richmond Plumbers Reviews

A
"Two servicemen arrived; one to do the work and the other to observe. Both were professional, knowledgeable, and friendly, as well as prompt. They made every effort to keep the house clean in their work area. Their office called as soon as they left to collect feedback.
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A
"He was very honest. Didn't try to sell me what I didn't need. Cleaned up thoroughly when he was finished. We did discuss a water softener and new water heaters, but decided to wait a while.
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A
"We had a new 50-
Richmond Plumbers Provider Name Locked
gas water heater installed in our garage. The house is 15-years old and the original water heater was a 40-
Richmond Plumbers Provider Name Locked
in the attic. The crew took the old one out of the attic and disposed of it, built a stand for the new one in the garage, built a new vent through the roof, and hooked up new water lines and a new gas line to power it. They were professional and personable through every step of the process, and I was told at the end that the price I was quoted was about $700 less than what I should have been charged. I offered to pay the correct price and he said there was no way he'd let me do it because "any reputable business always honors their quote". I'll definitely use them in the future and you should, too.
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A
"After getting quotes from several companies, and then reviewing license information, I chose
Richmond Plumbers Provider Name Locked
to do the work. They were in the middle range as far as price quote but their reviews were good and they seemed trustworthy. Many of the other companies (both higher and lower priced) had expired license information and/or gave me false information.
Richmond Plumbers Provider Name Locked
completed the job in a timely manner, the plumbers were extremely polite and accomodating. They also cleaned up well after the job each day. I would definately use this company, if needed, in the future.
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D
"Terrible. I was working on a tight timeframe and the local contractor brought in
Richmond Plumbers Provider Name Locked
to handle the plumbing work. Initially they were responsive, eager to get to work. The task was to replace four toilets and install new ones. I needed a new shower fixture installed upstairs with required some piping changes. I did a shower build-out in the master bathroom that needed the piping rerouted and draining established. Finally, they were to install a new tub and fixtures I had purchased and replaced the kitchen sink with a new one I had purchased. Once the work began I received the quote for $6,575. I was charged $600 per toilet (this price at least included material - the actual toilet). I was charged $475 to replace a kitchen faucet that fit the existing set up of the old faucet - I bought one I liked less than another because it fit a single hole in the counter and thought it would save on installation. I watched his guy do it and it maybe took 20 minutes. The shower liner they installed on the master shower floor was found to have a gap in the gluing that was found by my tile guy. If this was not found, water would have leaked and created a large water damage problem. Some of the products took a while to arrive from the plumbing supplier. Even though I had provided them with the phone number and order number, they never checked in on the order and relied on me to call daily and update them on the status of the delivery. When they came to put the final piece of trim in for the shower, the owner demanded an additional $250 payment because apparently they had to move the location of the drain in the master shower - the same shower they almost burdened with a massive leak. After they left, I noticed that there was an old toilet and a pile of old pipe stacked on my back patio. I contacted the owner about this issue and he texted back that "unfortunately" the removal of debris was "excluded" from the quote he had given me. But he assured me that if I moved it to the
Richmond Plumbers Provider Name Locked
the trash guy would probably haul it off. I would never refer this company to anyone. They do not care about their customers. They have no shame in making mistakes and acting like they never happened. They have the arrogance and audacity to charge more for small work at the last moment and leave their trash behind at their customers sites. I have rarely been so utterly disappointed in the service I received from a company.
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A
"
Richmond Plumbers Provider Name Locked
arrived on time and was very knowledgeable and courteous. He first installed the recirculating pump on my water heater and set the timer so I now have hot water during our peak periods for mornings and eves. (We have a water well and so tankless heaters are not an option. - Thank goodness for the pumps!) He also provided some advice on our tank settings and helped remove some deposits from the sink faucet which addressed the pressure issue.
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D
"Where do I start?
Richmond Plumbers Provider Name Locked
and his colleague that showed up to my house were nice. They were friendly, they knew exactly how to do the job. They were quick to complete the job. I cannot say anything bad about them. If that is the only concern, then these guys are perfect. But that is where the great experience ended.
I sought this company out in a pinch. I needed some PEX lines lowered to clear space for some remodeling work in the kitchen. The original guy that gave the est. (
Richmond Plumbers Provider Name Locked
(sp)) was awesome, nice guy, and he gave me a quote of $479 around 3 hours to do the job. I asked him about the current "coupon" on A.L. ($112 for $200) which would lower my price by another $88. I hadn't purchased the coupon yet and he said I'd be able to use it. My wife and I both talked to him about it, the work, etc. I figured $80-100/hr plus parts, that seemed like a reasonable rate for a master plumber or equivalent.
The next day (Thursday, Nov 21) I called and spoke to
Richmond Plumbers Provider Name Locked
and asked about the Warranty. He stated he'd have to get back to me after speaking to the tech, which I didn't understand. This should be a pretty standard question so my warning lights were blinking. 2 hours later (1:30pm) I still hadn't heard anything and I had a question about the coupon. I called again and
Richmond Plumbers Provider Name Locked
said that my price already included the coupon and that A.L. members get special pricing as well.
This is NOT what the Tech told me. Also, it doesn't show that anywhere on the estimate which is formatted like an invoice. If I am getting a discounted price, and use a coupon, those should all be reflected in an invoice. None of this was evident, not to mention other information was provided by the tech. Also, why would the tech already include the discounted price of a coupon, and not tell me? Either way,
Richmond Plumbers Provider Name Locked
said he'd have to get back to me on that pricing.
by 4:45, now 5+ hours after my original call for information, I still had no new information from
Richmond Plumbers Provider Name Locked
. This is not how customer service should operate. I should have been called at least once by then and advised that information was pending, blah blah blah. I called back and asked for his boss. He said that he was the Office Manager, so I laid it out. The warranty information is on the estimate in the fine print, he should have already known that off the top of his head. The pricing issue was garbage and I explained why. At the end of the call,
Richmond Plumbers Provider Name Locked
said that he had to communicate with his manager about the pricing but got it approved, and that he had just now been on the other line with the technician from the other night. Really? Since I got the price I was promised, and already ok with, and because he could get me on the schedule for a 2-6pm window the next day, I scheduled the appointment.
The technicians didn't show up until 8pm. Not just late, but VERY late. Also, I had just put my kids to bed. I needed this done now so I agreed to the work. As I said before,
Richmond Plumbers Provider Name Locked
and his colleague (wish I could remember his name), very nice, polite. We cracked some jokes, we were good ol' buddies by the end of the night. BUT... They had the wrong size parts. Someone had informed them of what they needed, they made a special stop, and apparently were told the wrong stuff. I advised
Richmond Plumbers Provider Name Locked
that the local Home Depot was open until 10pm, and since it was now 9:15pm, he could make it. He did, he got back and did the fix.
nce he was done, around 10pm, I told them how
Richmond Plumbers Provider Name Locked
advised that I was added to an already full schedule, sorry to have kept them out so late. They informed me that they didn't learn of the call until 6PM!!!!! WHAT?? That's nuts! Again, why wasn't I told that they were having trouble getting someone on the slot? I would have opted for the next day, not waited until 8pm!!! Sorry, but I have a problem with that. NOt just for me, but the guys doing the work had to work really late. On a Friday night!
So, to conclude. The Techs are great guys. I've now met 3 of them and all 3 were warm and friendly, and knew their stuff. But the coordination, communication, and customer service were severely lacking. Also, I paid almost $400 for basically an hour of work and $15 in parts.
Richmond Plumbers Provider Name Locked
Cruise doesn't even make that much. They weren't going to have to extend the pipes, just need needed to lower the holes. There was plenty of give and flex in the PEX pipes so they just needed to cut them, drill new holes, rethread threw the new holes, and splice with Gator-Bites connectors. $400? Really? OH, and that was with a A.L. Discount AND a coupon. So would that have been $500? My general contractor said it would have been $100-$150. Oh, and I wasn't told I'd have to pay a $89 fee for the service call providing the estimate. Wow... communication really needs to improve.

--UPDATE-- I just read the response to this and last part is not what was communicated to me, i.e. a discount given since I couldn't use the coupon. I was told by the original tech that I could use the coupon, thus there is a disconnect between what the service technician is stating, and the web says. Also, when I later asked about the price and the coupon, it was again confirmed that I was going to be getting the coupon price, not a discount as stated by the respondent. I understand things don't always go as planned, as was the case with this job. However, I still feel that for the cost of materials, and the amount of time for the repairs does not present a good value.
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A
"
Richmond Plumbers Provider Name Locked
was great, and did an excellent job. Was very thorough, and explained everything that he was doing within the house. He pointed out that we needed a bobber switch in our attic, which was non-existent. Compared to what our a/c guy told us the next morning,
Richmond Plumbers Provider Name Locked
's price was almost 2 and 1/2 times more than his price. Not sure why the huge difference? All in all a great experience, and would definitely use
Richmond Plumbers Provider Name Locked
again.
"
A
"I couldn't have asked for a nicer plumber. I told him I want to get a
new dishwasher, and he said to call, and he would come and replace the
shut-off valve and line to the dishwasher when they were installing it.
He was very personable and professional. Thank you so much,
Richmond Plumbers Provider Name Locked
,
for doing such an amazing job!"
A
"
We hadn't used our pool heater in many months because I dreaded the process of trying to find a good plumber to do the repair. Thank goodness for Angie's List!

I called several pumbing companies but unfortunately they were unable to come out to do the job right away. I had wanted to surprise my husband by having the work done in time for the weekend so that we could enjoy the pool and take advantage of the warmer weather.
Richmond Plumbers Provider Name Locked
Plumbing said they could have a technician come out to my house the very next day - in time for the weekend so that I could surprise my husband with a pool heater that worked!

They also said there would be NO charge for an estmimate, and NO trip charge! I really appreciated that!

One I had booked the service call, the company emailed me a photo and bio of the technician who was coming out to do my service call. That was really thoughtful. It made me feel comfortable knowing who I was going to be opening the door to the next day, and what his experience level was.

Richmond Plumbers Provider Name Locked
was on time and very polite. He assessed the job and gave me a written estimate for the work. The company also had a coupon for Angie's List members, which was a plus.

He didn't have all the parts he needed to complete my job, so he called his office and his boss drove all the way out to my house to deliver it so that the job could be completed that same day.

Richmond Plumbers Provider Name Locked
's work was meticulous and thorough. His attention to detail was first rate. He never rushed, or did less than a perfect job on the repair. He made sure that I was completely satisfied with his work.

I asked a lot of questions as he worked and he answered every one of them politely and completely, making sure I understood his explanations. He said to call if I had any questions.

That night I thought I smelled gas, and I was concerned that there might have been a smal leak somewhere in the line, so I called
Richmond Plumbers Provider Name Locked
Plumbing the next morning (Saturday) and they sent
Richmond Plumbers Provider Name Locked
right back out the same day, even though he had a full day of jobs already scheduled! He checked his work carefully and confirmed that there were absolutely no leaks. I felt so reassured knowing they stood by their work, they didn't ignore my concerns, and they took the time to make sure that they didn't inadverdently miss anything.

My only negative comment is that I thought the repair cost was too high for the scope of the job. I mentioned that to
Richmond Plumbers Provider Name Locked
and he explained that the materials he was using were more expensive. He also gave me a small additional discount since he finished the job more quickly that he had originally thought it would take to complete. It seemed like a very
Richmond Plumbers Provider Name Locked
repair to me, so I thought it would only run about $300, instead it cost me $500, with the Angie's List coupon and the additional discount.

So even though I think the price was a bit steep for the job, the quality of the work
Richmond Plumbers Provider Name Locked
did, and the fact that they came out (on very short notice) the next day to do the job, and then stood by their work - for me it was more than worth it.

I'm very glad I called
Richmond Plumbers Provider Name Locked
Plumbing! I highly recommend them!
"

All Plumbers in Richmond, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings Join Angie's List Now!
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!!!!! Professional Plumbers in Kingwood Texas

4025 Feather Lakes Way
Kingwood, TX

!A Plumbing Repair Service Pasadena TX!

221 S Richey St
Pasadena, TX

"$50 OFF NEW WATER HEATER IN HOUSTON"

1950 El Dorado Blvd
Houston, TX

"General Plumbing in Houston TX"

8225 S Gessner Rd
Houston, TX

# 1 Spring Plumbing Company TX

10777 Kuykendahl Rd
Spring, TX

#Affordable Plumber in Pearland TX#

10111 W Broadway St
Pearland, TX

$ 50 Water Heater Repair in Houston TX

3950 S Terminal Rd #10E
Houston, TX

** 1A Plumbing Repair in Bellaire TX

5116 Bissonnet St
Bellaire, TX

****Abc Hot Water Heater in Spring TX

271 Sawdust Rd
Spring, TX

**Emergency plumbing in Cypress TX**

12343 Barker Cypress Rd #190
Cypress, TX

*-Urgent Plumbing in Cypress TX-*

12503 Telge Rd
Cypress, TX

*General Plumbing in The Woodlands TX*

4775 W Panther Creek Dr #490
The Woodlands, TX

++Urgent Plumbing in Houston TX++

13100 Gulf Fwy
Houston, TX

+Plumbing Service Provider in Kingwood TX+

4570 Kingwood Dr
Kingwood, TX

1 2 3 Plumber Services in Pasadena TX

5692 Fairmont Pkwy
Pasadena, TX

1***Plumbing Repair Service in Pearland TX

3919 Halik St #2
Pearland, TX