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I called and left a message and after a couple of days I e-mailed, since I had not had a call back.
I left both mowers out and when I got home from work, both were sharpened - very sharp. Now I don't just wound the grass, I actually cut it.
After a few minutes of explanation as to what he would do to my knives, he got to work... it took about 1-1/2 hours but these knives have never been sharper!
He did ask me to take the lawnmower blade off before arriving, which I did, but that wasn't a problem. He could do it but it would cost a bit more for him to take the blade off.
Overall - excellent service and razor sharp blades - they cut right through phone book paper!!
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