Orange Home Security System Articles

Sample Reviews

A

Rating
Orange Home Security Companies Provider Name Locked
provides you everything you need for a good, reliable, self install home alarm system. Received the sensors in a day or so after my order. The customer service rep talked me through set up and install questions I had after looking at internet instructions.
Website instructions were good, but it helped to be able to talk to someone. Would use again in a heartbeat!!
- Craig B.
F

Rating
I spoke with
Orange Home Security Companies Provider Name Locked
to sign on with
Orange Home Security Companies Provider Name Locked
on 6/4/14 we were told we would be able to sign up with
Orange Home Security Companies Provider Name Locked
for 60.99 a month and the 178.00 activation fee would be reduced by 50% (99.00 per
Orange Home Security Companies Provider Name Locked
) due to us signing on as a new customer. Also our first month would be free due to our neighbors referring us to
Orange Home Security Companies Provider Name Locked
. Our activation fee of 99.00 would be taken out over the course of 3 months and not all at once. On 6/6/14 we had our system installed and to our surprise the contract stated we would be charged 178.00 for our activation fee, which the installer and the person on the phone who verified the system was put in and running verified would only be 99.00 since we were a new sign on and the payments would be spread out over 3 months - our first month would be free and our first payment would not be until sometime in
Orange Home Security Companies Provider Name Locked
and would only be the 1/3 of the activation fee (99.00).
This was not true.... on 7/14/14
Orange Home Security Companies Provider Name Locked
took 180.33 out of my checking account. I noticed this on 7/17/14 and called
Orange Home Security Companies Provider Name Locked
. I spoke with
Orange Home Security Companies Provider Name Locked
who was not able to see on Vivnt's computer what was taken out of our account; or any clients account. Only what
Orange Home Security Companies Provider Name Locked
sees a client owing. Even when they have taken a payment out of your account due to a new software they have (I have been told this by 2 of their representatives).
Orange Home Security Companies Provider Name Locked
told me I would have to send a picture of my bank statement to support@
Orange Home Security Companies Provider Name Locked
.com to prove
Orange Home Security Companies Provider Name Locked
took money out of my account because he could not see or tell what had happened. I did send a copy of a picture of my bank statement to this email address.
Orange Home Security Companies Provider Name Locked
also stated this was my activation/installation fee - it was not going to be the 99.00 as promised but was 178.00 + tax = 180.33 taken out all at once and would not be spread out over 3 months as promised. This was really upsetting given we had only been with
Orange Home Security Companies Provider Name Locked
a month and this was our first experience with them and our billing and how they operate as a company.
Orange Home Security Companies Provider Name Locked
stated he still showed I owed 60.99 + tax for our first month but would have them waive the fee for our troubles. I told him we were ALREADY suppose to get our first month free anyway as new customers who were were referred by their neighbors so they also would get a discount. He promised no more surprises to our account. We were not to get another bill from
Orange Home Security Companies Provider Name Locked
until August and it would be for about 60.99 plus any local taxes since we already paid the full activation/installation fee.
I never got a reply to my email from
Orange Home Security Companies Provider Name Locked
support services with the picture of my bank statement and what they took out of my account - I even requested in the letter they respond back to me.
On 8/5/14
Orange Home Security Companies Provider Name Locked
took 302.31 out of our checking (this is 482.64 in less than 2 months). I noticed this on 8/6/14 and called into
Orange Home Security Companies Provider Name Locked
. I spoke with
Orange Home Security Companies Provider Name Locked
(transaction specialist) and was told we were billed 121.98 for
Orange Home Security Companies Provider Name Locked
and August (obviously our first month was not going to be free as promised). He also showed I still owed 180.33 for our activation fee - we had already paid this in June in full instead of the 99.00 over 3 months which we were told we would be billed). Again, no one can see what you are billed and what is taken out of your checking - only what they show you owe on this software they have in place. After much discussion and me emailing him a statements of our bank account showing
Orange Home Security Companies Provider Name Locked
took this out did he acknowledge this happened. He promised we would be refunded our money for the full 302.31 and that we would get 2 months free and not just one month free for out trouble. It would take about 24 hours for our refund to be approved and we should have it by the end of the week (Friday, 8/8/14).
On 8/13/14 sill no refund in our account. Vivnnt had over charged us, double billed us, and still was not refunding us our money. I spoke with
Orange Home Security Companies Provider Name Locked
who also could not see what
Orange Home Security Companies Provider Name Locked
had taken out of our account - only that according to
Orange Home Security Companies Provider Name Locked
I still owed them 302.31 (121.98 for
Orange Home Security Companies Provider Name Locked
/August services and 180.33 for my activation/installation fee which I paid last month in full). I also was suppose to be getting my first month service free and due to issues last month August service was also suppose to be waived. However, he showed I still owed this and needed to pay this.
I was then forwarded to
Orange Home Security Companies Provider Name Locked
(escalation department according to
Orange Home Security Companies Provider Name Locked
). I told her we needed our money today. She said that was not going to happen no matter what. After much discussion and stress she finally stated she would approve 121.98 (
Orange Home Security Companies Provider Name Locked
/August service payments) which would be refunded to us but had to get the other 180.33 approved. She would keep an eye on this to get it done fast which she tried to tell me was a special thing/favor due to this does not get done quick usually. It could take over 5 -7 days to get our 121.98 refund - maybe longer. The second refund would take longer pending approval
I explained to
Orange Home Security Companies Provider Name Locked
we could not afford
Orange Home Security Companies Provider Name Locked
at this rate - almost $500.00 in less than 2 months and the time and stress it took to notify them and prove to them by getting banks statements to show that they took money out of our account because they can't see or tell what they have done. They also had over charged us, double billed us, and had not kept their end of the contract.
Orange Home Security Companies Provider Name Locked
forwarded me to K'
Orange Home Security Companies Provider Name Locked
(loyalty department). She told me even though I was double billed, over charged me, and had not been refunded Vivnt planned on refunding me. Therefore, she would not cancel our contract and I would have to seek legal counsel to break it.
On 8/16/14 we finally got 121.98 in our checking. Still have not received the other 180.33 which we already paid in June. Without much debate with
Orange Home Security Companies Provider Name Locked
we would never had gotten this amount back.
This company is horrible and has no accoutablilty for the damage they do to your checking account. if you read the Better Business Bureau complaints and the complaints on Vivints actual FaceBook Page placed by their own clients it will allow you to see how they operate as whole. They only after your money. Nothing else.
- Ashley S.
A

Rating
Received immediate calls when alarm notification received Always professional and demonstrated care Reasonable prices for each security offering The approximate cost is paid over a period of time, based upon contract terms
- Steven G.
A

Rating
The installation and changes went well.
Orange Home Security Companies Provider Name Locked
explained what he was doing, had me test every door, window and motion detector before he left. Was happy that
Orange Home Security Companies Provider Name Locked
could handle my VOIP set-up without a very large price tag that ADT wanted.
- Cheryl C.
A

Rating
Went fine. The stuff arrived as promised and was easy to install. You call their customer service line and they walk you through the install and the activation. Pretty seamless and easy to do. The customer service link is great and the smartphone app is easy to use.
- edward S.
A

Rating
Works great. I ordered and installed everything easily myself. I love being able to arm and disarm the system using my phone. I also love being able to use my phone to see the 24/7 view of my cameras from anywhere in the world that has WIFI access.
- Bruce G.
B

Rating
It took three separate calls with
Orange Home Security Companies Provider Name Locked
and the return of several non-functioning pieces of equipment before everything was up and running. This was annoying but they were very helpful and expressed their apologies for the inconvenience. Now that the alarm service is up and running we are very happy. Everything works great and the additional iPhone app with capabilities such as sending notifications if both my wife and I are gone from the house without the alarm being set is a bonus.
- Nicolle W.
A

Rating
I have been with
Orange Home Security Companies Provider Name Locked
for 26 years. They were the original installers of my alarm and I have been using them for monitoring all these years. I have never had a problem with the system or the service until now. Unfortunately with all these storms we've been having causing power surges, somehow my alarm was going off when it wasn't even set. My phone was also affected and the phone company was out yesterday and found two shorts in the wires. Wasn't sure if the alarm caused the phone problem or the phone caused the alarm problem. As a result, my phone was not calling central station when the alarm went off.
Orange Home Security Companies Provider Name Locked
sent
Orange Home Security Companies Provider Name Locked
out today to see why. He found the problem and fixed it. He was nice, polite, friendly and very professional. He has been with the company for 23 years and was extremely knowledgeable. I liked him a lot and will request him if I need service again. I sometimes set the alarm off in the morning letting the dog out and forgetting to turn it off, they always call quickly. This is a great company and I like that it is local and not one of these huge alarm companies that so many of my friends have problems with. You can not go wrong with them.
- W W.
F

Rating
The caretaker was doing a great job after two weeks she spend more time on cell phone the on the internet instead of helping my wife with bathing and taking her to her appointments. Several times she left after my wife fell asleep and she leave to met boyfriend for lunch 3 hours later it was time for her to leave. We cancelled our services after that . Then the problems started we were being charges for two weeks later for services never rendered. Two weeks after that they withdrew over 1200.00 dollars from my bank card without my authorization. Seven months later they are still trying to collect and send me threathing letters. This is after I have sent them several letters spoken with two different bookkeepers. and send them copies of my bank statements. I will never recommend them..
- Arthur D.
A

Rating
Sergei and
Orange Home Security Companies Provider Name Locked
did an amazing job. They performed the job within the proposed timeframe that was agreed upon. They worked side by side with the Arc of Union IT Director and staff to ensure that the work was accomplished as planned. They ensured that their work areas were safe and not disruptive to any of our services. We highly recommend them to anybody who is seeking good quality service.
- The Arc of Union County T.
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All Home Security Companies in Orange, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

ADT Beaumont

595 Orleans Street
Beaumont, TX
To get any more information about company call us anytime of day.

ADT Beaumont

2590 Calder St
Beaumont, TX
Buy from local dealer and get piece of mind.

ADT Beaumont

3755 I-H 10
Beaumont, TX
To get any more information about company call us anytime of day.

ADT Beaumont

2325 Calder St
Beaumont, TX
We are local authorized dealer for the company.

ADT Beaumont

10 South
Beaumont, TX
We are happy to serve to you 24*7.

ADT Beaumont

7415 Eastex Plaza Dr # 2
Beaumont, TX
Call us now to place your order from local dealer.

AK Security Solutions

29720 Quinkert St
Roseville, MI
Ak solutions was created in 2001 by melding years of multi-media and security experience with...

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN
Our low cost medical alert systems acts as a sos medical alert system a personal emergency...

COGBILL CONSTRUCTION, LLC

2325 S Main St
Vidor, TX
Cogbill construction is a privately-owned, small business serving the texas-louisiana gulf...

Consumer Choice Security

Los Angeles, CA
Consumer choice security is an independent company that rates & reviews home security services...

FIRE ALARM CALLS ONLY

2700 AUSTIN ST
Orange, TX

Fixadent Paint & Body & Mech

710 Hwy 96 S
Silsbee, TX
We are your one stop shop.

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA
Frontpoint security protects your home with 100% wireless equipment, 100% cellular monitoring...

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO
Mail order home or business alarm one year monitoring included over phone line, internet &...

Home Theater Store

302 E Parkway Dr
Russellville, AR
Additional email - htalarms@suddenlink.net. additional dba - tara communications.

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY
High quality medical alert systems for seniors and their families. 24/7 monitoring by emt...

Link Home Security

3293 Harrison Blvd
Ogden, UT
Link home security is a mountain alarm company and has been in business since 1952. we're a+...

NOACK LOCKSMITH & SUPPLY

3015 Nederland Ave.
Nederland, TX
Meeting most all service needs that a locksmith can offer from house re-keys to remotes and...

Protect America Home Security

3800 Quick Hill Rd
Austin, TX
Additional contact - matthew gingras. additional email - matthew@protectamerica.com....

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN
Protect your home is the largest adt authorized dealer. we market, sell, and install home...

SAFE & SOUND SECURITY SVC

3755 HOUSTON ST
Beaumont, TX
We are a locally owned business that will secure your home or business.

SafeMart

522 W Bertrand Ave
Saint Mary's, KS
Safemart protects what is priceless to our customers while delivering award-winning customer...

Security One

11601 Wilshire Blvd
Los Angeles, CA
Security one offers the best wireless equipment in the industry made by ge. you will have the...

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA
You’d pay a fortune to keep your family safe, but you shouldn’t pay a penny more than...

STATE LINE TOWING

6904 INTERSTATE 10 W
Orange, TX

Triangle Computer and Telephone

5955 Caswell Road, Suite F
Beaumont, TX
Triangle computer and telephone is a complete information technology provider offering data...

windham auto protection

1320 n. main st.
Vidor, tx
We’ve been in business since 1994, we have been striving to provide our clients the best...

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