Odessa Home Security System Articles

Sample Reviews

D

Rating
Everything was fine, during the homeowner's lifetime. Things went awry when I tried to cancel the service, a couple of days after his death, even though I was named on the account.
Odessa Home Security Companies Provider Name Locked
would not accept my cancellation and started to give me a bunch of grief over it. Then I found out the the $1,800 worth of equipment, purchased by the homeowner was not transferable! (?????) I was so upset with them that I simply disconnected the alarm so that their offices could no longer communicate with the central box in the house. Now, more than a year later, I found out that they sent the account to a collection agency and they are hounding the homeowner's son who had and has absolutely nothing to do with the issue.
I will never again use
Odessa Home Security Companies Provider Name Locked
!!!! PERIOD!!!!
- Georges R.
A

Rating
After comparing other companies, I chose
Odessa Home Security Companies Provider Name Locked
for cost and peace of mind. Designing the system was easy. Installation was easy. Trouble shooting the one glitch was easy. Their tech support is friendly and patient.
The only complaint I have is that the intrusion alarm is not loud enough. My wife set off the alarm in the middle of the night and I slept through it.
- Genevi A.
A

Rating
Odessa Home Security Companies Provider Name Locked
was extremely helpful. I had called
Odessa Home Security Companies Provider Name Locked
for my rental unit as well as my own house. I was told by the security co. I was using that my rental unit needed a new updated alarm system. I called
Odessa Home Security Companies Provider Name Locked
to see what they could do and they were able to make repairs to the current system which saved me over $500.00.
Odessa Home Security Companies Provider Name Locked
came out to my house to fix a faulty sensor and I was hoping they could switch me over to their system. Unfortunately my current system needed a code that couldnt be retrieved BUT
Odessa Home Security Companies Provider Name Locked
was nice and replaced my faulty sensor- free of charge!
Highly recommend
- Lauren S.
A

Rating
Everything went smoothly. The sales guy (
Odessa Home Security Companies Provider Name Locked
?) was friendly and informative and their technician
Odessa Home Security Companies Provider Name Locked
was great as well. I chose them after shopping around with a few other alarm companies and settled on them based on their reviews. Thanks guys - very happy with everything!
- MATTHEW M.
F

Rating
I called to set up service in a rental house for the period of time my husband was deployed. I was told by
Odessa Home Security Companies Provider Name Locked
that since I am a USAA member, active military family and in a rental, my contract would be for one year. Once that year was up, I called to cancel service since my husband was back from deployment and was informed that the actual contract that I had signed (fine print) was for a 2 year contract and I would have to buy out my contract. My husband and I then moved 2 months prior to our contract being up and was told that I would have to transfer service. I explained to the person on the phone that we did not want service in our new house and was told that I could not cancel. I then called back a month later because I kept getting automated calls from
Odessa Home Security Companies Provider Name Locked
that there was a low battery. I then called this morning to try again to cancel my account and the rep kept talking over me trying to get me to transfer service. He then told me that I had signed a 3 year contract and I told him there was no way I had signed a 3 year contract and that I had now been told 3 different time frames. Once he actually pulled up my account he said that my contract would be up on October 19 and that I should just put the cancellation for October 19 since I would have to pay a percentage of my contract in order to cancel. When I asked what that percentage would be he said he did not know but that he would just put the cancellation for October 19. When I told him I wanted to cancellation for this date, he kept talking over me and would not listen. I refuse to put up with such terrible service and just hung up. I will have to try and call back AGAIN to try AGAIN to cancel my account.
- Katie F.
F

Rating
WORST customer service out of their Van Nuys office. Service issues so bad we had to escalate them to their Residential Sales Manager, Installation Manager and two installation reps. Took multiple phone calls and e-mails to the ONE person who handled
Odessa Home Security Companies Provider Name Locked
Air Patrol service termination. Shoddy touch pad, billing errors that they blame on you even when you have automated payments. The centralized monitoring people are good, but the Van Nuys operation is the WORST. Installers were no show, late, etc. We were charged for batteries after being told they were free. We were never billed for these batteries, until we received a rude and threatening late invoice letter. TERRIBLE and shady.
- Hammon P A.
D

Rating
When I arrived at church I checked my cell phone and noticed that
Odessa Home Security Companies Provider Name Locked
had called me and text me informing me that my bedroom two window activated my alarm. I then tried to call them back to inform them that it was more than likely a false alarm since that window has always given me grief. If it does not line up perfect it will show green, but when you try to set it it states number two bedroom open. Everything set perfect when we left. When I called them back I had to go through a good 3-5 minutes of automated messaging until I finally got to press a number to speak to some one. We waited in the parking lot for 10 minutes and finally started on the way home still on hold being told they value my call and to please stay on the line. We were at West and
Odessa Home Security Companies Provider Name Locked
and we live in the Sunnyside area. No one answered until we turned off on
Odessa Home Security Companies Provider Name Locked
and I tried to explain what was probably the problem and questioned them why do they not have a direct line in these cases where there may or may not be a problem. I wasted 30 minutes trying to speak to a live Rep. which did no good at all. I phoned the Police and they said the alarm company would have to notify them, which I understand.... so back on automated system again and wait. My contract expires in two months and will quit them and find someone better. I would definitely not recommend this company to anyone.
- Douglas R.
A

Rating
Odessa Home Security Companies Provider Name Locked
, the sales rep, was knowledgeable, detail-oriented and very professional. Arrived to consultation on time, prepared and kept it brief. He did NOT try to upsell anything, and attempted to keep everything as cost effective as possible. "Switch Over" was only $90s, but I wanted a new touch pad as the ADT one was faulty, not hard-wired for power, and wasn't always readable. The NEW pad is awesome. The installer arrived on time, handled everything perfectly and it all works great. VERY happy with local monitoring center, all employee Post team (no contractors) and no contract period/month to month service at the lowest price we found. Honest, transparent and no
Odessa Home Security Companies Provider Name Locked
charges.
- Hammon P A.
A

Rating
ATT rewired my U-Verse System and the phone connection for the Security
System was interrupted. It was not immediately apparent evidencing
itself after a power outage. When the power was restored the phone
connection for the security system wasn't working. I called my contact
Odessa Home Security Companies Provider Name Locked
Rennells at EPS and he came out the next day fixed the problem. I
have had this system for 4 years and it has work flawlessly. The
company that monitors the system is incredible. They call within 30
seconds of receiving an alarm. We have had a few alarms caused by entering the wrong door when the alarm is set mainly.
Odessa Home Security Companies Provider Name Locked
is amazing. He responds to my emails within minutes. I cannot think of anything they could do better than they already do.
- Ray B.
A

Rating
The service provided was excellent. I love the system, I can control and monitor everything at my home from my phone. The technician was great and service has been amazing.
- Dwayne S.
110% Guaranteed Money Back

We think we're the best, and we can prove it.

Try an annual plan and if you want to cancel in your first year, we'll refund you 110%

Annual Plans Only

All Home Security Companies in Odessa, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

4 U Contracting

1306 E Hamby Ave.
Midland, TX

ABSOLUTE FIRE PROTECTION INC

915 S COUNTY RD W
Odessa, TX

Action Alarm Solutions

PO 560503
The Colony, TX

ADT Midland

2700 N Big Spring St
Midland, TX

ADT Midland

606 W Missouri Ave
Midland, TX

ADT Midland

5514 Champions Dr.
Midland, TX

ADT Odessa

604 E 8th St
Odessa, TX

ADT Odessa

615 N Sam Houston Ave
Odessa, TX

ADT Odessa

623 N Sam Houston Ave
Odessa, TX

ADT Odessa ADT Odessa

4700 Golder Ave
Odessa, TX

Advanced Technical Services

5206 Pebble Springs Dr
Houston, TX

AK Security Solutions

29720 Quinkert St
Roseville, MI

AMERICAN LENDERS SVC CO

2915 E HIGHWAY 80
Odessa, TX

BANNOWSKY INVESTIGATION & SEC

513 E 8TH ST
Odessa, TX

Best Medical Alert LLC

8310 Allison Pointe Blvd
Indianapolis, IN

Consumer Choice Security

Los Angeles, CA

FIRST ALARM

3361 NW LOOP
Odessa, TX

FrontPoint Security

1568 Spring Hill Rd.
Mclean, VA

Gatekeepers Alarm

PO Box 474
Pleasant Hill, MO

Global-Tek

17402 OConnor Rd
San Antonio, TX

HAVE MINI STUN GUN WILL TRAVEL

1919 N ALLEGHANEY AVE
Odessa, TX

HENDRICK ENTERPRISES

6701 EASTRIDGE RD
Odessa, TX

Hi-Tech Solutions

1308 S Midkiff Rd
Midland, TX

Home Theater Store

302 E Parkway Dr
Russellville, AR

LEEK FIRE & SAFETY EQUIPMENT

2007 KERMIT HWY
Odessa, TX

Lifenet Alert Systems LLC

15 Bryant Ave
Roslyn, NY

LifeShield Wireless Home Security & Automation

2021 Cabot Blvd W.
Langhorne, PA

Link Home Security

3293 Harrison Blvd
Ogden, UT

Omnibus-M, Inc.

31520 Blanco Rd
Bulverde, TX

Protect America Home Security

3800 Quick Hill Rd
Austin, TX

Protect Your Home

3750 Priority Way S Dr
Indianapolis, IN

SafeMart

522 W Bertrand Ave
Saint Mary's, KS

Security One

11601 Wilshire Blvd
Los Angeles, CA

SimpliSafe Home Security

1035 Cambridge St
Cambridge, MA

U S ALERT SECURITY INC

2817 JOHN BEN SHEPPERD PKWY
Odessa, TX

West Texas IT Consulting

3000 N Garfield, Suite 274
Midland, tx
Odessa Zip Codes

Join Angie's List to get the best local reviews in Odessa.

What Does My Membership Include?
  • Instant access to reviews for 700+ services
  • Exclusive service discounts - up to 70 percent off!
  • Top-notch support from our live call center
How does Angie's List work?
1. Say you need a Home Security System
2. Angie's List has tons of detailed, local reviews.
3. Find a winner, and book them.
4. Angie's List is there to resolve any issues.
CBS
Good Morning America
Fox News
USA Today
The Wall Street Journal
MSN money