Murphy Hardscapers

in Murphy, TX

Hardscaping Reviews in Murphy

B

Rating

I have always had very good experience with the recommendations from Angies' list and this was one contractor that did not meet my expectations. I had got quotes from several contractors, It is good to set several estimates, because you may
get some wonderful ideas/options from them.
initial estimate was very high. He agreed to match the price of another
contractor. I chose him based on the good reviews from Angies list. At the end we found the real price did not match.

One lesson learned, is that make sure everything is in writing and in the contract (including project duration) in the contact. Once we began the project, I felt that I was "nickle and dimed" for the items that I wanted. Either those option cost was too high or not offered by
. I would have preferred to do some of the related electrical and plumbing jobs by
''s contractors, but since their cost was high I had to employ other independent contractors

The positives are
* The quality of the construction was good fo the patio cover, patio and grill.
* The responses were mostly on time

Some of the concerns/issues were
* 50 % of the payment was required before the project started, which was ok. As soon as the first part of the project (patio cover) was complete he demanded that I agree to pay 95% of the project cost in 4 days, as he was going on vacation and needed to make his payroll. If I did not agree I was told that the entire project will have to wait till he returned from vacation..
* The final patio cover size was 20% smaller than the contracted size.
response was the contract was said it was approximately 16 X 16. But I don't think 20 % smaller is not exactly approximate . After negotiation he agreed to add
some patio and grill island. But our plans were affected by this smaller patio cover.
* On the first rains the patio cover was leaking. I understand that water will come inside the covered area, but there were leaks in areas where the structure overlapped with the house.
said he fixed it and I will find out when I get the next shower.
* The quality of materials was not good. I understand that cedar wood is a natural wood and there can be cracks, The wood used had several large cracks some exceeding 4 mm. This issue is waiting to be resolution. Update below
* I felt that
always seems to be in a hurry and not taking time to understand the requirements. If the final project is ok then this is not an issue, but if it does not meet the expectations then this is a problem.
* The contract said that each of the 4 support structures for the patio cover will be buried using 300 lbs of contrete. Only 2 of the 4 supports were supported by 300 lbs of contrete. This make the structure very unstable. He later added some braces for support. I would have preferred it done right the first time.
* The final payment was charged to the credit card without my authorization, before the completion of the final cleanup.

In summary ,
has good subcontractors who do quality work. He should spend time to understand the customer requirments and build as per the contracted terms and exhibit more professionalism. Hope the pending issues are resolved soon

Update : 7/27/2011 :
No homeowner would compromise the stabilty of the structure to save a few hundred dollars. The contract said that 4 post will be buried, and there was NO discussion with respect additional costs to to remove patio. I want to set the record straight.

Working with
to resolve the pending issues. Once the concerns are addressed and the fixes made, I will update the report.

Update : 8/20/2011
For additional support, added 4 additional braces.
Added long screws to the cedar post to prevent the cracks from widening. Added additional trim for the same.
Agreed to double the warranty on grill/patio/arbor to guarantee all the fixes.
- Shoban J.
A

Rating
Nothing short of outstanding! It was estimated as a one-day job.
brought a great crew that arrived early, worked steady throughout the day and finished shortly before 4:30 p.m. The crew was well coordinated and nonintrusive. Cleanup was thorough and was done at least twice throughout the day.
Regarding my cost for work done, my only comparison is to a Dallas organization that also submitted a quote for similar work. Their quote was considerably higher and I was not comfortable with their interpretation of what we were trying to accomplish. On the other hand, we felt very comfortable with
's recommendations and understanding of what we wanted. It also helped that he was a local business.

- Anthony Q.

Murphy Hardscaping Articles

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All Patio Pavers in Murphy, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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AK Utilities

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