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Mckinney Window Replacement Articles
Window Replacement reviews in Mckinney
This is a review of a company called
Fix window leaking - 11@ 120 + 1 @ 180 = $1,500
Fix misc. leaking issues around house - 8 @ 160 = $1,280 Paint house - $6,000.
If I paid cash and in 3 payments- he would discount to $8,000.
1st week of
This statement had me wondering why I was being charged $1,500 for fixing leaking windows.
The next day, I called and asked for a quote breaking down cost. He was very upset and started yelling at me because I request an itemized quote. Then he told me that he was looking for way out of this deal. He then called me back and apologized stating that he was caught off guard and he was offended that I didn't trust him. At this point he emailed me this quote :
Fix window leaking 11@ 120 + 1 @ 180 = $1,500
fix misc. leaking issues around house 8 @ 160 = $1,280
Add vinyl strips = $600
add flashing = $250
trim Material = $800
trim Entire house = $1,800
Prep and Paint exterior house = $3,000
Total cost = $9,230
Still discounted down to $8,000 due to cash payments.
The beginning of the next week I called to tell him that I was going to give him his way out of this deal. That I would feel better just ending the contract. I asked him to pick up the material from my house and asked him to do a true up for the work that he had completed and to see if there was a refund for anything not used. He informed me that he was in the hole financially for the work that he had completed. That he had 60 hours involved and he charges $80 per hour. I reminded him that the week before he told me he charges $40 per hour but he was giving me a discount at $20 per hour. Then he told me that he doesn't work by the hour. He had also purchased the trim at $600 that he was now having to stock and sell (so he will be paid for this material twice). He offered to give me back $200 from the 1st payment I had given to him. Once I told him that I would be posting this review online, he offered me a $300 refund.
The only work that I can see that he completed was
adding vinyl strips - $600
Adding flashing - $250
For a total cost of $850.
1st Payment - $2,000
refund - ($300)
Total payment - $1,700
I believe that I was over charged by a minimum of $850 based on
I know that I should have required a written itemized quote from the start but the real issue was the customer service that I received after asking for it.
We will definitely call upon
I usually get at least 3 to 4 quotes whenever it comes to any work done on my house.
I was very happy I did. I took a tour around the factory for a little less than an hour. I saw all kinds of windows. They explained to me that because the windows are assembled locally in Carrollton and all the raw materials are made within an hour of the factory, the shipping costs are low and they pass on those savings to the customer. They also explained to me that most window manufacturers use the exact same parts, themselves included. They also told me that they offer the same double-lifetime warranty all other vinyl window companies sell.
After a day or two, my wife and I decided to give them our business. If I had gone with the other window companies, I wouldn't have been able to afford to replace all. Because the windows were replaced last month, we haven't had the
The installation was completed on 9/27 and it took a full week to do the work due to the size of the job.
Three of the levelers will need to be replaced, but a technician came out to the house to confirm the part numbers. The parts will be in and replaced in about a week. They even gave us a
The windows look and function great. I like the fact that they aren't as thick as vinyl windows and they are more durable. I would recommend this product and firm to others.
Ask for pricing + wealth of information + customer oriented attitude = decision to go with
Crew arrived on time and did the install with such cheer that one would think they're at a party not a job. It was just the right amount of joviality that it was actually admirable, not offensive.
We were very satisfied with the whole process!
Cons - hard to reach by phone. Ended up leaving a message and receiving a call back. Once the appointment was set,
We think we're the best, and we can prove it.
Try an annual plan and if you want to cancel in your first year, we'll refund you 110%
Annual Plans Only
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Fort Worth, TX
Fort Worth, TX
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