Mckinney Patio Pavers
Reviews for Mckinney Patio Pavers
Having done my homework, it was hard to stomach the negative reviews I found for this company. Drawing on the negative reviews, I drafted my own service contract that provided me with peace of mind and some level of assurance that I wouldn't experience the same problems. To my surprise,
I won't enumerate here all the items I added above and beyond
1) Concrete mix will be colored 'Bone' with an integral colorant. When we first met to sign the contract, I was shown a color chart from
I immediately contacted
2) Control joints will be added at no more than 8' spacing. Following solid advice regarding concrete expansion/contraction in my particular climate (and for my patio size), I called for control joints to be added at no more than 8' spacing. These joints were ultimately added where they saw fit, not as agreed -- varying distances of 10-12'.
3) Two downspouts will be extended under patio, both connecting into a single popup drainage emitter. In an effort to minimize the amount of large drainage pipe installed under my concrete patio (for fear of the pipe collapsing and damaging my patio in the future), I called for the two downspouts to be connected to a single popup emitter. I also wanted to minimize the number of popups in my grass (already have sprinkler valve boxes and such crowding that area). I ended up with two pipes running all the way to two popups. Additionally, the pipe nearest the downspouts was left protruding roughly 8 inches above the surface of the patio. I contacted
Other items I added to the contract, such as properly masking my house during the concrete pour, were handled no problem. It may be the case that they would've done these things anyway without them being in the contract, but having them explicitly in the contract gave me that warm fuzzy feeling.
I was told that my patio includes a one year warranty. When I asked about this warranty, I was told that after I sign the contract and give them my down payment, they would send over the details of the warranty. I pushed back and said that I wouldn't sign the contract until I saw the warranty specifics. They came back with a small statement added to the contract that said something to the effect of "Warranty: covers all cracks larger than 1/8" for one year".
This made me feel that there wasn't really any thought put into a warranty at all, and if it was just a single sentence, why did I need to wait until after signing the contract to see that sentence? I honestly would've felt better if I was told "there is no warranty".
I feel this deserves special mention. I have no problem with providers asking me to write a review if I was pleased with their service (and I'll happily oblige). What I take particular offense to is when a provider asks me to give them a great review, in exchange for "tripling my warranty". Bribing for glowing reviews is particularly bad for this community. Said another way, why should I pay to read reviews on Angie's List when providers are essentially paying for positive reviews?
Also, as stated earlier the "warranty" was just a one-liner afterthought. I'm not sure exactly what "tripling my warranty" would even entail. Does it cover cracks that are three times larger (3/8") or for three times as long? For someone to ask me to go out of my way and give them a great review on Yahoo, and Topix, and Yelp in order for them to stand behind their workmanship a little bit more -- it's mind blowing. As if spending my time to write a great review on all those sites wasn't enough, I'm also instructed to
My patio is NOT anything close to the colors I selected, the control joints weren't added as agreed, the popup emitters weren't added as agreed. I have a warranty that [I feel] will not be backed up by the company and I feel dirty for even being asked to cheat the review system.
That being said, my patio was completed quickly, is the right size and shape, with the correct stamp pattern. The crew was polite and cleaned up when they were done. The price was great, and overall the entire process was fairly smooth. I'm very happy with the finished product and I'm so excited to use it for years to come.
I would certainly recommend