Magnolia Plumbers

in Magnolia, TX

Plumbing Reviews in Magnolia


replaced our water heater in the attic. The owner and a helper showed up to remove the old water heater and lift the new one up into the attic. The sediment trap was corrected on the gas line. Everything was done as discussed, on time and as painless as possible. They showed me how to light the pilot light in case it ever goes out and how to maintain the new water heater for maximum lifespan and performance. No surprises, just great work.
- Stephen R.

Arrived on time and went right to work. I was expecting more of a problem since this was not the first time I have had this problem. Upon his inspection he told me that my toilets were not shimmed and they should be. 30 minutes later he was done. The toilets are still tight and you don't rock and roll. I was well satisfied with the work. I wished I had called them out several years ago with the problem first started, since the other plumbing companies could not make this
repair and charged alot more money.
- John K.

Magnolia Plumbing Articles

Plumbing reviews in Magnolia


Plumber called before arriving and wanted to know what size fitting we needed. He was aggravated that I didn't know and said he didn't want to make a trip out for nothing to see what size pipe we had. He came on out, inspected the faucet, and chastized me for not letting the scheduler know what size fitting we needed. The plumber proceded to work on the faucet and spat repeatedly on my concrete patio. I was very uncomfortable because he looked like he was losing his temper, so went inside my house to wait. Something went wrong and all of a sudden I was advised that the price quoted for the work was not valid because he had to "go inside the wall", so that was a more expensive price.
When my husband, arrived the plumber was very condescending to him and sent my husband to Lowe's to get an additional part. When my husband returned, it was announced that the part was not needed. The plumber behaved like an uncouth jerk. We paid cash and got a receipt, but it was not dated and half-filled out.
I will never let these clowns on my property again.
- Cheryl L.

We had a water leak in the master bathroom that could have been originating from multiple sources and only manifested itself through water coming up through the flooring. We called our 'regular' plumber and another Angies' List company, but neither could come out for days. MET was our third call, and they immediately scheduled a same-day service call.
We received 2 calls (one from the plumber and one from the office) when the plumber was on his way, and he arrived just as expected. He spent a full half day at the house - first working steadily but thoughtfully through the problem, keeping up in the loop all the way. He tried all of the least destructive ideas first. The leak was found in the shower wall and repaired. It was a slow leak that was becoming worse, and we luckily avoided a major disaster.
Someone from the MET office called after
Magnolia Plumbers Provider Name Locked
left just to check up on the job, which was above and beyond customer service. We are thankful for MET's and
Magnolia Plumbers Provider Name Locked
's responsiveness and professionalism. In fact, we cannot say enough great stuff about
Magnolia Plumbers Provider Name Locked
They use set/job pricing (vs. time and material) which was, perhaps, a smidge high (only a smidge), but we have no serious complaints and we would call MET again. They may even replace the 'regular' plumber - although wouldn't it be nice not to need a 'regular' plumber. :-)
- Charlotte D.

Called this company earlier in the week to have the gas line hooked up. I explained explicitly what needed to be done over the phone, but when the technician came out, they declined to do the work, and claimed that the work was different than what I had explained over the phone. They wasted my time, and have now put us back another week. The owner claimed that I never told him that all the build out was completed by another plumber, however, when we first spoke, I told him that I would need him to go into the house to ensure that the appliances were in fact getting gas. These guys may be great plumbers, but I'll never know, because I won't call them again. Their communication is poor, and then telling the customer (me in this case) that I in essence am lying is unprofessional. I'm not upset because they declined to do the work. I'm upset because I explained specifically what needed to be done, they agreed to do it, sent out a technician, and then made the decision not to do the work. The owner called me, and told me I didn't fully disclose to him what needed to be done, which is simply not true.
- Daniel H.

I had been calling plumbing companies for almost 3 weeks. I was very frustrated at no return calls when I left a message. When I did get a quote, many were more than the cost of the toilet. Even a previous company I have used in the past, had a rather large fee. I kept looking on Angies List. Finally I reached
Magnolia Plumbers Provider Name Locked
, the owner of
Magnolia Plumbers Provider Name Locked
. He had an excellent price. In a day or two
Magnolia Plumbers Provider Name Locked
and his helper were out. Three toilets were installed. They were very careful especially carrying them over wood floors. Then there was an issue with one tank. No problem. They found out there was a recall on that tank and got a replacement for me and didn't even charge me for their trouble. They went above and beyond on this I feel.
Magnolia Plumbers Provider Name Locked
is very careful, he made sure they were all level and caulked around each one so they look great.
Finally, my distress was solved by an honest, hard working, and excellent plumber.
Thank you
Magnolia Plumbers Provider Name Locked
- Susan P.

Our downstairs water heater went out. Before the day of the appointment, the water heater in the attic rusted through and started leaking. Both were way past their prime. I called the day they were to come and let them know the one in the attic needed replaced as well. They got here well within the time they scheduled with us and even called ahead so I could run errands nearby. They identified themselves at the door, which I really appreciated. Both the attic and garage water heaters were replaced. They removed the one from the attic without incident, keeping the house clean. That was the one I worried would make a mess but they were careful and got it out without anything happening. They employees were smart, polite and explained everything they were doing. My spouse wasn't home and my knowledge of plumbing is none so I probably asked more questions than norm. They never seemed irritated and explained everything in verbiage I understood. We have used them several other times for multiple issues since buying our home. They are always on time, priced fairly and take care of the problem. Each time before they leave, they make sure we have the company's number handy in case we have any problems or additional questions. I have recommended them to friends and colleagues.
- grace H.

After hours weekend call,
Magnolia Plumbers Provider Name Locked
was the only responder to our plea for help. We had a leak in the wall behind the washer which required the wall be cut into the day after it was painted. The plumber was able to temporarily pair at night and complete the more extensive work in the morning with as little damage to the wall as possible. His charges were reasonable considering the hour he as called. Very polite, timely, and nice guy. Got the job done!
- susan S.

The two gentlemen were polite, punctual and efficient but I was overcharged. The job took 45 minutes, the materials consisted of an 8 inch piece of pvc pipe, two couplings and cost would be less than $5.00. The job took 45 minutes and the bill was $225.00 which means I was charged $293.00 per hour. I noticed another Angie's list member was recently charged $225.00 for TWO hours of work. (This was not an emergency, the appointment was scheduled the week before, and the company resides 2.5 miles from my home, so no cross-town traveling involved.)

- Nancy P.

We used Angie's list to find a plumber with a good rating. We selected this one and scheduled an appointment. The day/time came and went, a no show. So we called and they said they were running late and could not make it, we would need to reschedule. We rescheduled. The rescheduled day/time came and went, a no show. We called and they said that they must have put the wrong date/time on their schedule, we would need to reschedule. We did not. We were really disappointed as we prefer to use local small shops instead of the chain stores. We understand that times can get busy and some issues take longer than anticipated, but they need to call and notify the customer if they are not going to make the appointment.
- Evelyn W.
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Magnolia Zip Codes

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