"The Angie's list big deal was for 8 yards installed. When we contacted
, we told them we were needing 10 yards installed. They agreed to install the additional 2 yards for the big deal price per yard. We scheduled for a ...more day when we would be home. They arrived on time, and were very professional. I would definitely use them again. "
Rated Review by Susan D.
"I thought they did a good job despite damaging the shoulder of my gravel road when they ran off the
and got their truck and trailer stuck. They fixed the damage without question. My beef is with
for failing ...more to provide a quote for regular yard maintenance which she promised. Later, when reminded, she again promised a quote and managed to not follow through. She is either very forgetful or did not want the job. However, if she did not what the job, she could have found a way to say so. Communications is their weakness. "
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Angie's List In The Press
Magnolia Lawn Services Reviews
"I think he overcharged me and he put this HUGE pile of debris on the wrong side of my driveway. He said he had insurance and it wouldn't be a problem. Three of my trees were damaged because of the fire of the debris and I'm not happy. He tried to screw me. He tried to take advantage of me when I asked if he could come down from the $625 price. ...more All they did was pick up debris, weed eat, and mow grass. They did it in 5 hours.
Rebuttal to company's response: I have attached photos and his contract because I wanted Angie’s List to be aware of the scamming that is taking place in the name of same. You will note the contract does not even mention the $625 estimate and only shows $500 plus mower and trailer plus two extra mowings. Please note his blatant lie in his response where he stated he would only charge $325 plus mower and trailer. Please also see the photos of the burned trees and be aware that I was not happy when I saw the burned area and it was after he left with a previous check of $325 and a $300 cash payment. Please also see the picture of my backyard from my window next to my hospital bed. Note the 5 foot fence. The yard has not been cut since
was here in May. The weeds are the same height as when he came the first time 3 months ago. They were never 5 and 6 feet high as you can see. His covert exaggerations are ridiculous and I stand by what I said. This man was trying to take advantage and when I didn’t let him, I got screwed anyway. My last phone call with
ended in me hanging up on him. He was yelling just as loud as I was, however, I had done nothing wrong. He blatantly lied again about saying he apologized and told me to have a nice day, what a load of crap. He held my check for three months after being told TWICE to cash it immediately and he wonders why I was upset. I had 10 overdrafts at $32.00 each because I had paid my monthly bills the day before this jerk decided to cash my check that was dated May 15th on August 3rd, 2012. And his million dollar insurance coverage cannot regrow 50 year old oak trees, and how would I know this, if we had not discussed where he was going to burn on my property. He boasted that he had a million dollars in insurance that would cover any damages and I was quick to point out that insurance cannot regrow trees. The guy is a lying scumbag and should not be allowed to use Angie’s List to do this to some other unsuspecting human being."
"The first crew arrived the following Tuesday morning.
came with them to give them the specific instructions to clean out my beds and add new mulch. They also delivered a yard of rocks for my heavy pet-traffic area and mowed and edged my yard. They completed the work quickly and efficiently and left my driveway and sidewalks cleaner ...more than when they arrived.
The second crew arrived Wednesday and applied my first fertilization and brown-patch treatment. They also assisted me in modifying my sprinkler system schedule to maximize the growth and vitality of my lawn.
I look forward to their bi-weekly visits throughout this fall and winter and will definitely contract them in the spring to add new landscaping features."
"I was told that someone would come out on a Thurs to estimate the work. Later that day I received a call that they were unable to come out but would come the next day. I did not hear anything from them on Friday and about a week (or more) later, I received a call and told them that I had the work performed by another company."
"The first mowing visit, on April 27, 2007, went very well. Nothing went well after that, however. There were apparently major glitches with the company's communications and customer service system. The lawn was not mowed again over a 33-day period, despite my calls on May 14, 17, 23, 29, and 30 to five different people at the company, including ...more the supervisor and the lawn care manager. Each person there, promised to investigate the problem and see that it was resolved immediately, but nothing happened. Meanwhile, our house had the worst yard on the block, with weeds and grass growing unchecked since, we were out of town, quite a bit over this period of time and I am unable to mow it myself. Finally, at the end of the day on May 30, when the promised mowing crew had again not shown up, I cancelled the contract with
. Perhaps this is such a big company that a single customer hardly matters. Whatever the reason, I have never experienced such incredibly poor customer service."
"He always shows up on time, and he's there first thing in the morning. He brings a big crew with him. He has a huge lawn mower, so he has a big investment and he is really good. If you call this number you might want to speak to her daughter,
, she is there about 5 pm; she can translate for him. He can speak english, but ...more he has a thick accent so there might be problems understanding him. He has a lot of work in this area. A lot of people like him. I have a lot of trees, and he volunteers to move all the underbrush so I can see the lake better. He mowed the lawn past my property line so it looked neater in my background. I needed to have 17 trees cut down and he did all of them. He only charge my $600 for all those trees. He did an awesome job. After he was done he trimmed the few trees that were left. His prices are astounding!"
"We used Clean Cut (aka Absolute Outdoors) for more than four years. The first three years were flawless. However since that time service is unreliable, work is incomplete and sloppy, and office staff is full of excuses. Though I was expected to pay each week, the day of service depended on if the company had a crew available with a licensed driver. ...more I reached my limit in June as did MANY of my neighbors. My advice is hire another company...
and his crews are busy so we had to wait in line for him to become available. He called to let us know of issues such as a change in the schedule due to rain. He explained things thoroughly and quality checked his crew's work in a professional way.