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Lufkin Roofing Articles
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Lufkin Roofing Contractors Reviews
This contractor and his entire crew were professional, friendly, and quite accomplished in the roofing trade. The additional work and the difficulties encountered working on vertical second-story surfaces, and working around the chimney in tight "valleys" presented challenges requiring some innovative procedures; they were inventive enough to find solutions to complete the job. They cleaned all debris and removed all nails from the yard before they left. I would enthusiastically recommend
About May 3rd, 2013, the doors and took them home with him to paint. Sometime around the 1st of June I started calling and leaving voice messages. He would never answer the phone. Nothing but voice mail. And NEVER a return call. I called him two or three times in the next couple of weeks. NEVER a return call.
On June 13th I called and again was dumped to voice mail. I left a message just like all the previous times: "this is so-and-so
my phone # is such-and-such, please call me...."
About 15 minutes later I called him again. This time from a cell phone. He picked up on the first ring. I asked him when he was going to install my doors. He asked who this was. I told him and he said he would be by tomorrow (Friday the 14th). Tomorrow came and went and no
Called and left a message Monday morning (the 17th). And Tuesday morning. And Wednesday morning. And Thursday morning. And Friday morning. And on the following Monday morning (the 24th). And Tuesday morning. And on Wednesday morning (today) I called but didn't leave a message. I then called on my cell phone and he answered on the first ring (he evidently didn't recognize the # as being mine). In response to 'when am going to get my doors' he replied that he had just been so busy......... I told him I would just pick them up. He said come by after he got home about 4:30 or 5:00.
I picked them up about 4:45 this afternoon. He wasn't home. The doors were still tacky. Obviously he painted them THIS MORNING after I told him I would pick them up. Plus, they were painted with a brush, not spray painted like the rest of the kitchen cabinets, doors, drawers. AND IT WAS THE WRONG SHADE OF WHITE - STUCK OUT LIKE A SORE THUMB.
Obviously he doesn't want to do any more work for me. I have paid him $11,455.00 for work done from October, 2012 to date. I consider his work excellent (although his tile setting and plumbing leaves something to be desired), and his prices fair. He is,
however, not to be relied on. There were times he would leave for lunch ("I'll be back in an hour.:) and he would not be seen for several days or a week. And never a call.
It got to the point that when he left for the day I would ask "WHEN will you be back?" Whether he said tomorrow or day after tomorrow, it was always a surprise when he did show up as promised.
He has never had to wait for payment. I thought I was a good customer. Now I don't know. I thought we had a good relationship, but now I don't know. For this and the fact that he NEVER returns phone calls or emails, to quote the people on
Never again, even if I have to pay twice the price, will I use
He removed the old tub from our master bath, installed new plumbing for the tub and shower, using PVC - he took all the copper home with him. The shower head has about 8 inches of play side to side. The tub spout has play in it. I have had to remove sheet rock from the other side of the wall (fortunately it is in a closet) only to discover that everything is just hanging there free. There is about 4' of plastic pipe coming off the valve to an elbow at the top where the shower head connects. NO CLAMPS ON IT TO KEEP IT FROM MOVING AROUND. I know he knows better because he did our hall bath a few months ago and all the plumbing is tight there."
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