Leander Plumbers

in Leander, TX

Plumbing Reviews in Leander

A

Rating
Friendly and professional customer service from start to finish. Employees were courteous, covered their shoes when they walked in the house, and were focused and fast. Plus they showed up on time. The only feedback I would give them is to let customers know in advance we'll need something to cover the carpets as the old heaters were removed. They drizzled dirt and grime (not sure what that was actually) from the units as they were transported out of the house. There was no carpet damage, just needed a good vacuum. I would definitely recommend them and would hire them again next time!
- Christopher N.
A

Rating
We found
to be very knowledgeable and honest. He provided additional information that will be useful in the future for us as a homeowner. We liked him a lot and will contact him for any future needs.
- Jane Y.

Leander Plumbing Articles

Plumbing reviews in Leander

B

Rating
Pros:
Leander Plumbers Provider Name Locked
and his apprentice were very professional and know what they're doing. They did not charge at all for the initial trip and diagnosis. When they came back out to do the repair, they did it quickly, but tested everything a couple of times to make sure nothing was leaking. They cleaned up after themselves and did quality work.
Cons: The man answering the phone when I called both times (not sure who this is), seemed to not be very customer-focused or have much personality. That person is the company's first impression. I get that they're plumbers and everybody thinks their own call is urgent. I was trying to be flexible, yet get them out as soon as possible. He fit me in at the end of one day when it seemed as if they didn't have an open slot, and they then cancelled that appointment the afternoon of. I would rather them just say there was no way they could come, then to schedule an appointment and cancel.
Pricing - I did not find out until the job was done how their pricing was structured. They were at my house 35 minutes and replaced a metal clamp. That was it. It was $186. When I asked how much the part was,
Leander Plumbers Provider Name Locked
said, "I don't know - maybe $5." He then went over their pricing, which is basically a four-tier structure. They have four flat fees with multiple jobs that fall within those tiers, so if this is your problem, you pay this flat fee. If this other thing is your problem, then you pay this flat fee. The price includes all parts, labor, etc. So depending on the complexity of your particular job, you might end up getting a good deal for the price or you might end up paying more than you normally would have, as was the case with me. It all balances out in the end for them, and if you're the customer that pays a flat fee and they end up being there much longer than they thought, then it works for you, too. But I think for most people, it probably doesn't. I would rather know that I paid exactly for the work that was done (rate per hour + parts) then to end up thinking I paid to balance out someone else's job.
They really are good plumbers. Nice guys who know what they're doing. But I'm not sure if I'll use them again because of the pricing. .
- Lorna L.
A

Rating
Had an emergency. I broke off a hose faucet, inside my siding at the copper pipe.
Leander Plumbers Provider Name Locked
came out 6:30am, in 27 degree weather and promptly and professionally fixed the problem. He is not only professional and competent but also a friendly, nice guy. I will not hesitate to call on this company again and I highly recommend them to everyone. And their pricing is quite reasonable. D
- larry S.
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Leander Plumbers Provider Name Locked
was very nice and professional. I received a phone call before he arrived, and it was within the time frame they gave me when I originally scheduled the appointment. He immediately got to work flushing the hot water heater and then checked all the plumbing fixtures inside and outside the house for leaks and to make sure they were functioning properly. After his thorough examination, he wrote down all my options for upgrading or replacing and the amount it would cost. He was very informative and did not pressure me into buying anything. I would definitely use Excalibur in the future if needed.
- Jennifer M.
A

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Leander Plumbers Provider Name Locked
Home Warranty sent TQS when another service provider called to reschedule.
Leander Plumbers Provider Name Locked
was courteous and help in trying to repair furnace. He came out mulitple times since parts for a 20year old furnace were in short supply even working late into the evening before Christmas to get it running. In the end it had to be replaced and TQS fought replace the entire Air system. unfortunately the insurance company would not allow it so they replaced the furnace only. They were on time and replaced the unit in the time (4hrs) they committed.
- Ed L.
A

Rating
We converted all four bathrooms to the high-rise toilets. At first, their rep said it would be about $150 to install a toilet, but it turned out they charge by the hour ($147/hr). They sent two guys out and finished all four in just under 2 hours, so the cost was about half what we expected. They cleaned up all the mess and did a good job on installation.
- Michael C.
A

Rating
These guys are amazing! They saved Christmas! Called them about 6pm Christmas day when every drain in the house stopped working with 5 house guest and right after dinner at that. They agreed to come out and were there within the hour. The problem was identified and fixed fast. The most amazing thing was they didn't charge extra for coming out even on Christmas day. Anyone needing a plumber should definitely call these guys. They really are the Masters.
- Alexandria L.
A

Rating
I was very pleased with the service I received. There was a problem with the pipe installed in my house, most probably from the builder. This became apparent when the hose bib was replaced. The plumbers worked very hard to correct this without having to cut a large hole in my hardiplank. I feel they went above and beyond to help me. I would most certainly use their services again & would recommend them to friends as well.
- Jody B.
A

Rating
It went great, and I will have him back to bring my hot water heater up to code. He knows his stuff for sure. He was actually able to fit me in on the day I had called, which was also great. Fast and thorough, very professional and informative. Need I say more?
- Julie E.
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All Plumbers in Leander, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

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