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Leander Handyman Articles
Handyman reviews in Leander
He did a wonderful day and I am very happy with his service.
We purchased a wooden closet organizer system from Lowes. We had completed part of the project, but due to a lack of time to do it ourselves needed someone to install the closet rods and the shelves that went along the walls above the rods in the top of the closet. We also wanted some new shelves built in one of our guest bedroom closets. We were told this could be done in the 8 hours we had purchased with our promo deal. The guy that came out did a good job, but he was a little slow. It took him the full day to install the master closet rods and shelves. He was unable to do the other guest bedroom shelves we needed .
I contacted On Call's office and we scheduled the closet shelves and some of the additional work we requested to be performed as well. They sent out a different handyman to do this work. He was scheduled to be onsite at 8 am, but called at 7:30 am, and said they had made a last minute schedule change and he had to push us to noon. He called again around 11 am and said it would be closer to 1 pm. When he arrived he started on the laundry room. He installed the new dryer vent pipe in the wall through the attic and cut a new hole in the wall to install the recessed dryer vent connection box. We found an issue once the wall was open, and we needed to reroute the plumbing pipes for the washer in the wall to allow for the dryer vent box to fit. We put the dryer box install on hold until the plumbing work was completed. We called again to the On Call office and scheduled the guy to come back out and finish the remaining work. We ended up getting rescheduled multiple times over the next several days and the guy ended up coming out a week later. The handyman started on the bedroom and bathroom closet shelves. After 3 weeks of again scheduling and rescheduling the handyman to come out the closets were completed, the dryer vent box was installed, and new base boards were installed in the bathrooms.
When the work was completed we noticed multiple issues. The finish work details that we expected just did not happen. The nails came through the top surface of the shelves and should have had the excess removed to provide a smooth surface. The caulking that was done where the shelves met the wall or met up to another board was sloppily done leaving a lot of excess caulk on the shelves. One of the shelves that was installed in our guest bedroom closet had an inch gap from the wall and was not on it's main support board at all. When I put our stuff back in the closet on the shelf it noticeably sagged in the middle right away. All of the shelves that were installed were covered in saw dust and we had to clean them ourselves. The dryer vent box was installed in the incorrect location on the wall and did not match up with the connector on our dryer. The wall board that was installed to replace the wall board that was ripped out in the laundry room to fix the plumbing issue and allow for the dryer vent to be installed was not properly attached to the wall. We contacted On Call about the issues and they sent the guy back out to fix the nail tips that were sticking up and he also fixed the sagging shelf in the guest bedroom closet, but the laundry room issues were not corrected and we fixed them ourselves along with the excess caulk on all of the shelves.
They compensated us on the price we were charged due to the issues we had. I think a lot of the scheduling issues they had were due to selling a lot of their Angie's list deals and not having enough staff to perform the work. The shortage of workers seemed to also be driving their quality issues as well, but you do only get one
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