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If you are looking for honesty and reliability, and someone who will show up in a timely manner, this is not a person you should be calling for landscaping or other services. And if professionalism is something you value for gardening needs, hire someone who knows the difference between weeds and ground cover.
He got to work right away after agreeing to a price. I didn't watch it all but I think he had 2 or maybe 3 people doing the trimming work. To my inexperienced eye, they trimmed the trees very well. The dead wood was all gone, and he removed some lower branches that were making lawn-mowing difficult, and made sure that the branches were no longer overhanging the roof. For the largest tree, we discussed beforehand which large branches he would remove. After he started, he called me over and suggested he trim another large branch, to which I agreed. In the end, the tree looks great.
For the 2 trees that he totally removed, he ground out the stumps. He left quite a large mound of mostly sand and some soft wood pieces behind. He did tell me ahead of time that there would be a large mound afterward, but it was larger than I expected. He suggested I use it for compost, but I chose to use it to spread around some bare spots in the back yard as a base for patching the grass.
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