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installed as unprofessional. The
measuring was done "in record time" only to find out he didn't do it
properly and there was not enough material to finish the job properly, only
later did we find out the material that was needed was no longer available so ...More /> we had to compromise on finish pieces. The installer was completely
inexperienced in the job of installing a laminate floor and was unable to even
complete the job around my bi-fold doors and patio door. He used a nail gun to attach the 1/4
round molding to hold the floor down and left huge holes in it that required
spackle before painting. Also he was unable to unhook/rehook the icemaker,
thankfully my husband was able to do it.
Before he left I asked what was the plan for the huge "gap"
between the floor and the base of the doors and he said, "I dunno, maybe
you could caulk it". WHAT!!!
Since the transition pieces were no longer available, remember they were not
ordered properly the first time, the flooring manager tried to "make
due" with pieces he purchased and stained to match the floor. They were the complete wrong material
and the surface was rough, completely unlike the floor and the 1 piece of
transition that did match the floor.
So at that point
different un-matching pieces. On
my own I was able to find pieces that matched the floor and they finally did
get installed. It took 3 months
for my floor to be finished. I
don't suggest you EVER allow anyone from this company to do any work in your
home, you have been warned, consumers beware.
Now here is where it gets even more odd. I called a few other top rate (A+ on Angies List) hardwood installers who had previously said they will install and warranty a 3/8 or 5/8 inch solid hardwood install and asked them about an install of 3/8 inch unfinished maple stained dark at the on-site. And they all said that even their best installers will not do this given that even with a "water pop" maple stains very blotchy and is nearly impossible to get a uniform dark stain on the job site. That this is only possible with factory/machine stainings (Mirage,
Not only did I find this to be a rather irritating encounter but I ultimately came to the conclusion that the expertise of the installation here is not worthy of an A+ rating given their advice and comments. I think if you are looking for a light colored hardwood floor (3/4 solid on above ground install or engineered) these might be your people if you are willing to pay $1.00 to $2.00 a sq foot more than the other A+ rated Angie's installers
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