Katy Internet Service Providers

in Katy, TX

200
Internet Service Providers are
in Katy

16
Internet Service Providers in Katy
are top rated

D
Rated by
ROB W.
"I use
as my internet provider. On approximately October 1 I received a letter from
informing me that they upgraded my service and in" order to take advantage of this I would need to upgrade my modem. I was given two choices, either lease a new modem from
or purchase a new one myself. I was provided with a link to modems that were compatable with my service. I chose to purchase my own modem and bought one that was on their list. After installing the new modem I attempted to activate the modem on line through my account on the
website. It was at this point that things got extremely ugly. After logging on to my account and following the instructions to activate the modem I got a message that I couldn't activate the modem due to "retail blocking" and I was referred to a chat site or 1-800 number. I first attempted to resolve the situation via the chat site. After 10 minutes or so of "chatting" with a representative, I was told that they couldn't resolve my problem and that I would have to resort to the 1-800 number. After calling the 1-800 number, and waiting on hold for 30 minutes, I had to talk with three different individuals. Each individual required me to provide my 16-character account number. This process took 90 minutes. I actually had to plug in my cell phone to ensure that I wouldn't
power while waiting for someone. Finally we were able to achieve activation of the new modem. To add insult to injury, I just received my
bill, and found that they charted me $39.95 for a "technician visit" and $60.00 for a "3 product install". Also, I recently checked out my local
service center (
, Georgia) in an attempt to return my old modem. When I got there early on a Saturday afternoon, it looked like the Department of Motor Vehicles! There were at least 75 unhappy people in a serpentine line waiting for help. If you're a
customer and need "service", be wary. Be very wary.
F
Rated by
Lloyd G.
"My recent experience with
is one of the worst customer service experiences I’ve EVER had. The problem started just days after activating my service." I started noticing that at times the internet speed was fine, at other times is was slow as molasses. It honestly was so slow it reminded me of the days when we connected by dial-up. Soon after that started happening my interconnect just started dropping all together for long periods of time – five minutes here, 15 minutes there, etc. Then a few days later, while researching important information on the internet, my ENTIRE
/Exfinity platform (Phone, TV, and internet) went off line from 9 pm to somewhere around 5 am. So next day I called
to complain and they offered to give refund me $5 to for the time my services were out and they agreed to increase my internet speed, saying that the increase should make things run fastest and stop the internet connect from dropping. They also said I can arrange to have tech support come out to look at the issues. So next day I get home from work and try to call tech support. I called and waited and waited and waited for someone to take my call. Almost 45 minutes later I was still holding and got so frustrated I just hung up. Meanwhile, I hear from my basement tenant that the television picture is breaking up. Unbelievable! So I decided that I’ve had enough and that I was going to cancel my service and go back to Verizon. So I call to cancel and they put me on with
in the Retention Department. I told
that I would like to cancel my services effective October 13 --- five days from today’s date (October 8th). NEWS FLASH TO
:
is not someone you want in the Retention Department!!! He started off the conversation being extremely nice, but as soon as he determined that I was not buying his pitch to stay with
, his attitude flipped IMMEDIATLEY, and for the rest of the call he was condescending and attitudinal, not to mention he continually talked over me. Worst of all, I discovered when I got off the phone with him that good old condescending and attitudinal
went ahead and shut my phone and internet down – five days before I requested it be terminated. It appears he was even more attitudinal than I thought he was. Just awful…awful customer service! Next I call
back immediately to get my service turned on, and I get a woman named Telisa, a shining light in a sea of maybe the worst customer service I’ve ever encountered. She was not able to get my phone turned back on, but was able to turn on the television. In short, she was WONDERFUL. So I now have Television again but no telephone service. NEVER WILL I SIGN UP WITH
AGAIN!!!
B
Rated by
Carville W.
"The conversion was suggested by the
technician to resolve issues we were having with the landline phone. The technician arranged for the conversion and set" up the installation appointment. The install was doneat the appointed time and we have not had any problems.

Katy Internet Service Articles

Internet Service reviews in Katy

F

Rating
Over ten visits in two years, On Demand still doesn't work. Whole house DVR, a pay service, never worked properly. Replaced all boxes twice, new style remotes work (optimistically) 50% of the time. I spent a year's vacation time waiting for TWC technicians to fix our problem. It's the wiring. It's the cable boxes (two? three? times?). It's the whole house DVR. It's the wiring again. It's the backbone and there are too many cable users for the existent wiring.
I've taken more of a financial hit from the time off to accommodate TWC technicians than I paid for cable. None of this was an issue when Insight was our cable company. All problems started the week TWC took over.
- Rebecca K.
F

Rating
I would like Angies list to help resolve this and put this company in the penalty box so that other customers can be made aware of these practices.
- STEVEN & CYNDI G.
C

Rating
I have only internet from
Katy Internet Service Providers Provider Name Locked
and upgraded my service, my monthly bill is $54.
Katy Internet Service Providers Provider Name Locked
charged me $30 to send two technicians to connect my modem and flip a switch. The technicians were 10 hours late.
I scheduled my appointment with
Katy Internet Service Providers Provider Name Locked
for the day I closed and moved in. Closing was at 9 am. Movers were to arrive at 11:00 am.
Katy Internet Service Providers Provider Name Locked
was scheduled to arrive between 1 and 2 p.m. They did not arrive until after 11 p.m. I was given the option to reschedule but that seemed like a poor risk.
I felt sorry for the technicians. I know they had been at work for well over 12 hours. I know that they probably were not paid well for their services. Once they arrived they did a good job. Of course, I think it could have all been done remotely.
What the technicians and
Katy Internet Service Providers Provider Name Locked
failed to tell me was that wherever I had my modem switched on I would be chained to that location unless I pay an additional $64.00 fee to have the technicians return to my home and throw the switch again.
I have 5 cable outlets in my home. The $64 fee is to turn on 1 more outlet. If I want them all turned on in the hopes of avoiding more surprises and additional fees that will be $24.99 per outlet.
My internet connection is fine, the customer service is very poor- excepting the professional woman who broke the bad news to me about the fee to flip a switch.
When you have cable installed make sure all your outlets are activated so when you want to rearrange you will not have to pay an outrageous and unnecessary fee.
- Kathy L.
C

Rating
Customer assistance was no very smart, explained my request twice to one, 3 times to another, and from a third was given the wrong information. ANDthey jacked up their price, penalizing me for wanting only internet, no other service. Highly irritating.
- Amy H.
F

Rating
Overall, the fact that
Katy Internet Service Providers Provider Name Locked
is the only company that provides the highest Internet service has created terrible service. Service goes down constantly, for no apparent reason, and it's been like this for years. This provider has a monopoly on Internet speed and has been a constant source of frustration.
- Karen L.
A

Rating
I have been pleased with the service, the few times that I contacted them in 2 years. The person I spoke with the last time handled my quickly and was helpful. He was not as friendly as others at spoke tobut his job well,
- CHRISTINE B.
C

Rating
It seems like jumping on the bandwagon to be critical of one of the large cable companies at this point, but an honest review is an honest review and I've written plenty of good ones when warranted.
We had utilized
Katy Internet Service Providers Provider Name Locked
for over 10 years despite being dissatisfied for quite some time. Finally overcame the laziness, fear of change, or whatever and dropped them earlier this year for a satellite provider. We were unhappy with the continually escalating prices and the annual process of returning DVRs/Receivers because they just stop working.
Needless to say, I was blown away when I saw the improvement in hardware, DVR storage space, offerings, services, functionality, etc. that satellite provided and we made the switch earlier this year and never looked back. The straw that broke the camel's back was that we had a cable strung across our lawn when it was replaced in Nov 2013. Finally called the week before our pool was to be put in and said it HAD to be done in the next week as we would have heavy equipment rolling through that area for the next 3 to 4 months. Naturally it didn't happen so I called and asked for a manager and told them they had 24 hours to come bury the cable I would switch to DirecTV.
They didn't come.
I'm so glad now that they didn't.
Having said all of that, we haven't had any issues with our internet service, which they still provide. Just hope we never have a problem as I don't look forward to the service if/when I ever have to call them...
- Mark E.

All Internet Service Providers in Katy, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

10MinuteWill.com

1302 Waugh Dr.
Houston

@ Home PC Support

17406 N Yorkglen Drive
Houston

A to Z Net Ventures, LLC

14655 Northwest Fwy
Houston

AAE Advanced Technology Services

5916 Allday Dr
Houston

Actual SEO Media

10168 Oakberry Street
Houston

Affordable Mobile Marketing

4637 Crabtree Boulevard

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way
Austin

Andy's Web Tools

646 N Riverside Dr

AT&T

Spring

AT&T U-verse Houston

1610 Washington Ave
Houston

AT&T U-verse Pasadena

1213 S Main St
Pasadena

ATC Advantec Resources LLC

10835 Valley Hills Dr
Houston

AVION TECHNOLOGIES

p.o.Box 841182
Houston

AXON ADVANCED TECH COMPUTER

4001 N. Shepher Ste 112
Houston

Barklage Consulting Group, Inc

2526 Binz Street
Houston

BAYTOWN COMPUTER EXCHANGE

1320 N MAIN ST
Baytown

Bizopia

10207 S Sam Houston Parkway
Houston

Blue Smoke

Houston

Camo Advanced Tech

2712 Woodspring Acres Dr
Humble

CareNovate.com

9119 Hwy 6, Suite 230
Missouri City

Centennial Arts

1716 Briarcrest Drive
Bryan

Certified Wiring Solutions

17515 Spring Cypress Rd
Cypress

Charter Communications Spring

2400 FM 2920 #100
Houston

Clicked Solutions

4303 Dacoma Street #200
Houston

CMB Network Support

9139 Boulevard 26
North Richland Hills

Comcast

Houston

Comcast

2315 Bagby St
Houston

Comcast

21009 Kuykendahl Rd
Spring

Comcast

708 S Mason Rd
Katy

Comcast Alvin

625 Munson Road
Alvin

Comcast Alvin

625 Munson Road
Alvin

Comcast Alvin

625 Munson Road
Alvin

Comcast Baytown

900 Decker Dr
Baytown

Comcast Dayton

200-298 Texas 146
Dayton

Comcast Hallandale Beach

601-655 Florida 858
Galveston

Comcast Houston

1809 Washington Ave
Houston

Comcast Houston

7979 Cook Road Houston, TX
Houston

Comcast Houston

1811 Washington Ave
Houston

Comcast Houston

1100 W Dallas St
Houston

Comcast Houston

1100 W Dallas St
Houston

Comcast Humble

200 E Main St

Comcast Katy

5800-5844 Highway Blvd
Katy

Comcast League City

102 Hwy 3 S
League City

Comcast Missouri City

1519 Texas Parkway
Missouri City

Comcast Missouri City

1110 Fm 2234 Rd
Stafford

Comcast Missouri City

1519 Texas Parkway
Missouri City

Comcast Pasadena

1213 S Main St
Pasadena

Comcast Pasadena

3546 Spencer Highway
Pasadena

Comcast PEARLAND

3816 Broadway St
Pearland

Comcast Pinehurst

30801-30859 Misty Meadow Dr
Pinehurst

Comcast Richmond

212 S 2nd St
Richmond

Comcast Spring

18334 Stuebner Airline Rd, Spring, TX
Spring

Comcast Sugar Land

12808 West Airport Boulevard
Sugar Land

Comcast Sugar Land

7752-7898 U.S. 90 Alt
Sugar Land

CommercePundit.com

1625 Lakes Pkwy.

CompuServiceX

16225 Park Ten Pl
Houston

COMPUTER WIZ

511 Garden Oaks Blvd
Houston

CONSOLIDATED COMMUNICATIONS

600 TRAVIS ST
Houston

Cosmic Web Creations

10950 Tanner Park Ct
Houston

Crodin

3730 Kirby Dr
Houston

Cypress IT Works

11215 Barker Park Ct.

DAS Consulting

247 Gonyo Ln
Richmond

DesignBigger

1525 Garrettson Ln
Houston

Detek Technologies

9900 Westpark drive
Houston

DIRECTORS OF TECHNOLOGY

Houston Metro Area
Friendswood

Directv Houston

601 Sawyer St

Dish Network Alvin

512 South Gordon Street
Alvin

Dish Network Galveston

2728 Broadway St
Galveston

Dish Network Houston

1600 Smith St # 2
Houston

Dish Network Houston

17126 Pine Forest Lane
Houston

Dish Network Houston

2386 South Dairy Ashford Road
Houston

Dish Network League City

101 West Main Street
League City

Dish Network Pasadena

1301-1399 Main St
Pasadena

Dish Network Pearland

2501 Old Chocolate Bayou Road
Pearland

Dish Network Sugar Land

5700 New Territory Boulevard
Sugar Land

DrumBEAT Marketing

8582 Katy Fwy Ste 221
Houston

DSL Houston

Houston

eMallsAmerica, Inc.

2724 61st. Street, Ste. B PMB109
Galveston

EnTouch Systems Inc

11011 Richmond Ave
Houston

Essential Technology Solutions

25214 GROGANS PARK DR
Spring

Expert WSI eMarketing (WSI)

16225 Park Ten Place
Houston

Family Size Home Technology Services

1928 E. Allegro St.
Houston

Find My Company.com

611 S Congress Ave
Austin

ForbenMedia

7401 Summerhill Road

FRANK'S ANTIQUES & COLLECTIBLES

7907 WEST 19TH STREET
Lubbock

Fusion Photographers

PO Box 16954
Sugar Land

General Communication Inc

6515 Corporate Dr.
Houston

Gigdates

PO Box 1972
Splendora

GMD ELECTRONICS INC

173 TOVREA RD.
Alvin

Greencastle Web Design

676 Shannon Drive N

HOUSTON PROFESSIONAL COMPUTER SERVICE INC

16107 KENSINGTON DR
Sugar Land

Houston SEO Expert

17424 West Grand Parkway South
Sugar Land

HtxMarketing

9703 Richmond Ave. Suite # 105

Hyperlinks Media, LLC

5150 Franz Rd.
Katy

Intelligent Design Consulting

P.O.Box 161
Missouri City

Interior Web Design

700 Louisiana Street, Suite 3950
Houston

Irie Vibes

P. o. Box 71136
Houston

Jai Francis

9654 C
Houston

Kingwood PC Rx, Inc

19103 Kelly Oaks Ct
Humble

LabWorkz

Humble

Life Art Story LLC

3057 Cedar Dr
La Marque

Local One Marketing

17527 Heartwind Court
Houston

Local Search Marketing Services

7403 Sunlight Ln
Houston

Logiczen Inc.

2800 Post Oak Boulevard, Suite 4100
Houston

Mobile PC Doctors Computer Repair

2200 Southwest Freeway
Houston

Mojo Notion, LLC

3314 Rainport Dr
Katy

Mortgage Crisis Tips

10881 Richmond Ave
Houston

Mosaic Residential

15021 Katy Freeway

Nerds of Cypress

13615 Splintered Oak Dr.
Houston

Networks360

888 West Sam Houston Pkwy S
Houston

New Territory Technologies

4703 Silverlake Dr
Sugar Land

Oliver IT Services

12022 Westwold Drive
Tomball

PC & Network Guru

7979 Westheimer Rd
Houston

PC Masters

13123 Mossy Bark Ln
Houston

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Pexstral

11220 West Rd Apt 415
Houston

PG Technology

2951 Marina Bay Dr #130-310

Phone Service Houston

2000 Lyons Ave

Phone Service Houston

2000 Lyons Ave

PREFERRED TECHNOLOGIES

6007 Shady Manor Dr
Katy

Readings By Scarlet Rose Blossom

12680 West Lake Houston,Pkwy.,Ste 510-168
Houston

Red Blue Concepts

3176 Darvany Drive
Dallas

RevLocal

700 Louisiana St
Houston

Right Choice Construction, LLC

904 W. Montgomery Suite 4 PMB 508
Willis

RMS Multiservices

16216 Loch Katrine Ln
Houston

SBC/ATT

Houston

SpaceCenter Systems

1635 Broadway
Pearland

Stallings Design Co.

P.O. Box 2184
Lubbock

StarDesigner

8031 Arbury Glen Ln
Humble

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech USA

6220 Weskpark Dr
Houston

Texas PC Medics

P.O. Box 202084
Houston

The Computer Pros of Texas

1450 Gentle Bend Drive
Missouri City

The Right Way to Write

30 East Georgia Street

Top Tech Experts

1821 Bingle Rd
Houston

TracFone Wireless Inc

9700 NW 112 Ave

TuiSpace

908 Town & Country Blvd
Houston

TV.SYSTEMS

1827 Big Horn Dr
Houston

Unified Solutions Group

925 South Mason Road
Katy

Universal Essentials

PO Box 1579
Houston

Verizon Fios Houston

712 Kingwood Drive
Houston

Verus Software Group LLC

PO Box 842041
Houston

Visions Home Theater

16643 Bouldgreen
Houston

Web World Index

2300 Fairway Park Drive
Houston

Webb Design

PO Box 690661

Webtech Internet Marketing

30811 Melita Dr
Spring

Wescomm Technologies Inc.

15091 Champaign Rd

Wireless Sales and Repair

10920 Will Clayton Pkwy #F920
Humble

X3Connect, Inc.

2401 Fountainview

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

XPEDIANT AV

PO BOX 932
Katy

Shop Local Internet Service Services in Katy, TX

Katy Zip Codes

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