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C
"I contacted Frontier. The service rep. did make an adjustment to my bill until they can supply me with a faster internet service. They basically said it will be" sometime before this happens. Some days it works better than others.

-Sue M.

D
"I moved on 12/12/2014 from St. Albans, WV to Hurricane, WV. I asked Frontier a week or so in advance if high speed Internet access was available in my new location." I was using Frontier with no problems in St. Albans. They assured me it was, and that I could use my existing equipment in the new location. I placed the order. The installation person was on-time, but seemed a little reluctant to proceed given the distance of my house from an access point for the Internet service. He did install the Internet and the phone service, after replacing my modem, saying it was faulty. It worked fine in my old house. The phone service was installed, and never gave me a bit of trouble. The Internet however, was trouble from day one. When the tech left he said that there was a problem in the main office, and since it was a Friday afternoon he could not get it corrected until Monday. I was receiving half the signal I should have been. By Monday the problem was corrected, but then soon afterwards the Internet began dropping out intermittently. By Christmas Eve it was completely gone. I reported the problem a couple of days after Christmas, and was given a date that a tech could come before the first of the year. I was then informed however, that the appointment needed to be changed until after the first of the year. I gave up and arranged to have Internet service and phone provided by another company. In my opinion, they should have told me that there would be issues with my service due to my location. Then I could have been spared all the hassle of having them to do the installation, then finding another company with better capabilities.

-David B.

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Local Articles in Katy

Internet service

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TV Service - Cable, TV Service - Satellite, Internet Service

More consumers are cutting the cord for cable TV services and switching to streaming movies and TV shows from the Internet and content services like Netflix and Hulu. One group estimates that as many as 3.56 million Americans will make the switch in 2012 alone.

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Internet Service reviews in Katy

D

Rating
First, they are more expensive than any of the other AFN internet providers. Exact same internet, but cheaper from all three of the other suppliers. Four to five dollars per month difference really starts to add up over time—especially when it is the exact same internet service.
Secondly, they list 24/7 support on their web site, but it just doesn't happen.

Once, I purchased a new modem late friday. They turned off my old modem, but forgot to start the new modem. By the time I realized what they had done, they were closed.
I tried email. I tried calling. No response. Never. Not even after they opened the following week. I finally called them about noon on Monday since they weren't getting back to me. I even said something about it only to get the impression that they don't check the Support phone calls or emails other than occasionally (as in not for days).
This was just one of several similar experiences.
Just two months ago they said they were sending someone out to my residence to check my service. No one ever showed up.
Also, checking the speed of the service, I never have had the full speed they advertise. Two months ago I purchased a new modem from them which was supposed to help. While it is less likely to drop the connection, the speed still isn't what they advertise.
I then upgraded to a faster service. The service is $11 more per month. I only had the faster service for less than 1/4th of the month (7 of 31 days) that first month. So, you would think the additional charge would be a little less than 1/4th of the additional $11. No, they charged an extra $10.38. I complained. They adjusted the charges, but still overcharged.
Bought a new house last month. I went with a different AFN provider, not AshlandHomeNet.
Same internet service. $5.00 per month less.


- Jim M.
D

Rating
I just got my first bill from them. There is a charge for xfinity voice for home phone, which I did not have and did not need because I already have a landline with another phone company. I called them regarding this issue and spoke with a representative on the phone. She told me it is part of what I get charged for for having xfinity internet. I advised her I have two separate charges and asked her if she would be taking off the charge for the phone and she said no because it was part of the internet charge, which is not true. The problem is still unresolved.

The technician who installed the system showed up an hour late and he was on the cell phone about 90% of the time. It took him two hours to complete the installation and when I finally told him he was taking too long as I had other appointments and he then finished in five minutes. The customer service representative on the phone was very unprofessional and unhelpful, and furthermore lied to me saying that the charge is "just how it is" with the charge for both phone and internet.
- Reza B.
C

Rating
The most hopeless technical organization imaginable. Nothing is done right the first time, nobody takes responsibility, there is no turn over for a new technician so every support person comes in without any knowledge of what happen previously. We recently moved, upgraded the service from
Katy Internet Service Providers Provider Name Locked
internet to internet and TV cable. Nothing went right.
Under no circumstances allow them to schedule "contractors". The contractors are little more than cable stringers and have no knowledge of the internal operations and checks within TWC. Twice, once for internet service, once for TV cable service the contractor failed to complete registration of the equipment. The contractors seem to have little understanding or capability to test functionality and completeness of their job. They might be "saving" TWC money, but they are doing it by taking your time as a customer.
Their internal processes leave much to be desired. Registering a new cable modem? don't bother with the "online" process, you might as well call directly because that's where you will end up.
Availability? Accountability? Those concepts are unknown to TWC. Consider for a few minutes how much you will pay over a year.


- wei L.
F

Rating
We have had Century Link internet, bundled with our land line, for more than 5 years. We are paying about $35 per month for the internet service according to our bill. Over the last 2 months, we have experienced constant "drops" in our internet service, with different computers, where the internet simply goes dead. Today, I called in because the service has been dropping all day. After waiting more than 1/2 hour on hold, their computer told me there is nothing wrong with my internet service. I talked to a technical support technician who told me the same thing.
What is clear is that Century Link does not have the line and amplifier capacity to service our neighborhood, where the average home is 2500 square feet and each house probably 2 or 3 computers.
So tomorrow I am going to start looking for another internet service, where we are not tied into a 1 or 2 year contract which we can't drop if the service is as terrible as Century Link.
- Alan S.
F

Rating
After repeated calls to repair the system we decided to change our service from
Katy Internet Service Providers Provider Name Locked
to AT&T. We filed for the change on January 13, and were assured that paperwork had been filed with
Katy Internet Service Providers Provider Name Locked
for the change of service on January 14th, 2015. We were informed that a change of service might take as much as 10 business days.
When AT&T came out to install our new service on 24 January we were told that
Katy Internet Service Providers Provider Name Locked
was holding our phone numbers hostage until at least February 6th.
Katy Internet Service Providers Provider Name Locked
has been stalling this entire time in order to have another billing cycle to bill us for. This is terrible business practice from a company that has failed to adequately repair problems with their installation of equipment at our home.
All we want is our money back from the extended billing cycle enforced upone us by
Katy Internet Service Providers Provider Name Locked
and the immediate release of our phone numbers, which is common industry practice.
- JAY CONRAD P.
F

Rating
could not be worse was told security equipment would cost 900 total 300 a month for three months , never had a correct bill last month they asked for 1400 this onth 700 i complained to corporate office and would not pay these last flawed bills RESULT JUST GUESS YOU COULD NOT MAKE IT WORSE,I WAS JUST TURNED OFF AFTER BEEING TOLD NEVER WOULD HAPPEN, LOOKING FOR NEW PROVIDER NOW I JMAKE MY LIVING AS A FINANCIAL ADVISOR WORK ON NET, I AM SURE THEY WILL REFUND MY LOST INCOME FROM SHUTTING OFF NET TODAY HAHAHA
- Robert W.
D

Rating
Everyone I've spoken with here has been polite, and seemingly wanting to help, but... they have not been able to deliver what they are selling yet. After Numerous calls routed to their call center at Cablelynx and having a company tech out 3 times they have not been able to get the internet right and deliver the service I ordered and paid for. Prior to ordering the service I was told by both
Katy Internet Service Providers Provider Name Locked
and Cablelynx that what they call their high speed turbo (up to 50 mbps) was available at my address. I spoke with many, many people at both
Katy Internet Service Providers Provider Name Locked
City Hospital and Northeastern State University about internet providers in
Katy Internet Service Providers Provider Name Locked
prior to deciding what service to install. Despite many unflattering reviews, based on
Katy Internet Service Providers Provider Name Locked
/ Cablelynx's advertisements, the services featured on their website, and what they told me over the phone, I ordered their service. I Ordered and paid (by check at time of install) for the most expensive package they have at ($139 per month) for advertised speed up to 50 mbps. I'm Lucky if im getting 2- 3. Many times less than 1. I'm even having trouble with
Katy Internet Service Providers Provider Name Locked
email, much less web browsing. Forget about trying to access services like Netflix, it just hangs and hangs on this ISP's service. Numerous calls to their service center. I've recieved several reasons for why I'm having problems like they didn't have my order correct, I had not ordered their fastest service, that I had ordeed their enhanced package, not the turbo, ... That for some unexplained reason my modem had been set at residential speed level, etc... Again, I'm paying over $130/mo just for internet, and getting somewhere between 0.8 and 3 mbps. That's using Speedtest and numerous servers including their own sppedtest.ark.cablelynx.com. Last tech who came out yesterday admittted he was not getting much better from the connection and modem they installed. That's not even up to the advertised speed of their lowest priced ($59/mo) package. At 2 - 3 mbps I'm getting less than 20% of what I am paying for. Blamed it on the bandwidth. Couldn't do anything about it. His solution to the problem was to drop me down to their lowest price package, even though I was not getting anywhere near that speed either, and credit my account. Waiting to see how quickly that cedit happens. I was told they are in the process of upgrading infrastructure and that things should be better in another month or so. I'm assuming I'm dealing with professionals who understand the importance of providing service annd value to their loyal customers. I'm also assuming the people running this businss know they cant advertise something they cant deliver, and collect money from people under these circumstances. Perhaps the Oklahoma Corporation Commission, state utility regulators, and the FCC can explain this better than I can. I would like to be here again, in another month or so, and provide a glowing review of this company and their servce. Presently, I'm sitting tight, along with many friends and interested third party observers, waiting for them to deliver on my now adjusted, credited, slower, lower-tier internet service package, and hopefully, something closer to that 50 mbps they advertise for
Katy Internet Service Providers Provider Name Locked
, in the very near future.
- RICHARD C.
A

Rating
The above amount included WIFI services for a year and installation. Just about everyone in our area outside city limits use their service. It is the best we have had in the nine years we have lived here.
- Sharron S.

All Internet Service Providers in Katy, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

10MinuteWill.com

1302 Waugh Dr.
Houston

@ Home PC Support

17406 N Yorkglen Drive
Houston

A to Z Net Ventures, LLC

14655 Northwest Fwy
Houston

AAE Advanced Technology Services

5916 Allday Dr
Houston

Actual SEO Media

10168 Oakberry Street
Houston

Affordable Mobile Marketing

4637 Crabtree Boulevard

Alexander Technical Resources

1263 Glenwood Ave SE

Amazon Business Services

41325 clear water way
Austin

Andy's Web Tools

646 N Riverside Dr

AT&T

Spring

AT&T U-verse Houston

1610 Washington Ave
Houston

AT&T U-verse Pasadena

1213 S Main St
Pasadena

ATC Advantec Resources LLC

10835 Valley Hills Dr
Houston

AVION TECHNOLOGIES

p.o.Box 841182
Houston

AXON ADVANCED TECH COMPUTER

4001 N. Shepher Ste 112
Houston

Barklage Consulting Group, Inc

2526 Binz Street
Houston

BAYTOWN COMPUTER EXCHANGE

1320 N MAIN ST
Baytown

Best Practice Institute

410 Evernia Street

Bizopia

10207 S Sam Houston Parkway
Houston

Blue Smoke

Houston

Camo Advanced Tech

2712 Woodspring Acres Dr
Humble

CareNovate.com

9119 Hwy 6, Suite 230
Missouri City

Centennial Arts

1716 Briarcrest Drive
Bryan

Certified Wiring Solutions

17515 Spring Cypress Rd
Cypress

Charter Communications Spring

2400 FM 2920 #100
Houston

Clicked Solutions

4303 Dacoma Street #200
Houston

CMB Network Support

9139 Boulevard 26
North Richland Hills

Comcast

Houston

Comcast

2315 Bagby St
Houston

Comcast

21009 Kuykendahl Rd
Spring

Comcast

708 S Mason Rd
Katy

Comcast Alvin

625 Munson Road
Alvin

Comcast Alvin

625 Munson Road
Alvin

Comcast Alvin

625 Munson Road
Alvin

Comcast Baytown

900 Decker Dr
Baytown

Comcast Dayton

200-298 Texas 146
Dayton

Comcast Hallandale Beach

601-655 Florida 858
Galveston

Comcast Houston

1809 Washington Ave
Houston

Comcast Houston

7979 Cook Road Houston, TX
Houston

Comcast Houston

1811 Washington Ave
Houston

Comcast Houston

1100 W Dallas St
Houston

Comcast Houston

1100 W Dallas St
Houston

Comcast Humble

200 E Main St

Comcast Katy

5800-5844 Highway Blvd
Katy

Comcast League City

102 Hwy 3 S
League City

Comcast Missouri City

1519 Texas Parkway
Missouri City

Comcast Missouri City

1110 Fm 2234 Rd
Stafford

Comcast Missouri City

1519 Texas Parkway
Missouri City

Comcast Pasadena

1213 S Main St
Pasadena

Comcast Pasadena

3546 Spencer Highway
Pasadena

Comcast PEARLAND

3816 Broadway St
Pearland

Comcast Pinehurst

30801-30859 Misty Meadow Dr
Pinehurst

Comcast Richmond

212 S 2nd St
Richmond

Comcast Spring

18334 Stuebner Airline Rd, Spring, TX
Spring

Comcast Sugar Land

12808 West Airport Boulevard
Sugar Land

Comcast Sugar Land

7752-7898 U.S. 90 Alt
Sugar Land

CommercePundit.com

1625 Lakes Pkwy.

CompuServiceX

16225 Park Ten Pl
Houston

COMPUTER WIZ

511 Garden Oaks Blvd
Houston

CONSOLIDATED COMMUNICATIONS

600 TRAVIS ST
Houston

Cosmic Web Creations

10950 Tanner Park Ct
Houston

Crodin

3730 Kirby Dr
Houston

Cypress IT Works

11215 Barker Park Ct.

DAS Consulting

247 Gonyo Ln
Richmond

DesignBigger

1525 Garrettson Ln
Houston

Detek Technologies

9900 Westpark drive
Houston

DIRECTORS OF TECHNOLOGY

Houston Metro Area
Friendswood

Directv Houston

601 Sawyer St

Dish Network Alvin

512 South Gordon Street
Alvin

Dish Network Galveston

2728 Broadway St
Galveston

Dish Network Houston

1600 Smith St # 2
Houston

Dish Network Houston

17126 Pine Forest Lane
Houston

Dish Network Houston

2386 South Dairy Ashford Road
Houston

Dish Network League City

101 West Main Street
League City

Dish Network Pasadena

1301-1399 Main St
Pasadena

Dish Network Pearland

2501 Old Chocolate Bayou Road
Pearland

Dish Network Sugar Land

5700 New Territory Boulevard
Sugar Land

DrumBEAT Marketing

8582 Katy Fwy Ste 221
Houston

DSL Houston

Houston

eMallsAmerica, Inc.

2724 61st. Street, Ste. B PMB109
Galveston

EnTouch Systems Inc

11011 Richmond Ave
Houston

Essential Technology Solutions

25214 GROGANS PARK DR
Spring

Expert WSI eMarketing (WSI)

16225 Park Ten Place
Houston

Family Size Home Technology Services

1928 E. Allegro St.
Houston

Find My Company.com

611 S Congress Ave
Austin

ForbenMedia

7401 Summerhill Road

FRANK'S ANTIQUES & COLLECTIBLES

7907 WEST 19TH STREET
Lubbock

Fusion Photographers

PO Box 16954
Sugar Land

General Communication Inc

6515 Corporate Dr.
Houston

Gigdates

PO Box 1972
Splendora

GMD ELECTRONICS INC

173 TOVREA RD.
Alvin

Greencastle Web Design

676 Shannon Drive N

HOUSTON PROFESSIONAL COMPUTER SERVICE INC

16107 KENSINGTON DR
Sugar Land

Houston SEO Expert

17424 West Grand Parkway South
Sugar Land

HtxMarketing

9703 Richmond Ave. Suite # 105

Hyperlinks Media, LLC

5150 Franz Rd.
Katy

Intelligent Design Consulting

P.O.Box 161
Missouri City

Interior Web Design

700 Louisiana Street, Suite 3950
Houston

Irie Vibes

P. o. Box 71136
Houston

Jai Francis

9654 C
Houston

Kingwood PC Rx, Inc

19103 Kelly Oaks Ct
Humble

LabWorkz LLC

363 N. Sam Houston Parkway
Houston

Life Art Story LLC

3057 Cedar Dr
La Marque

Local One Marketing

17527 Heartwind Court
Houston

Local Search Marketing Services

7403 Sunlight Ln
Houston

Logiczen Inc.

2800 Post Oak Boulevard, Suite 4100
Houston

Mobile PC Doctors Computer Repair

2200 Southwest Freeway
Houston

Mortgage Crisis Tips

10881 Richmond Ave
Houston

Mosaic Residential

15021 Katy Freeway

Nerds of Cypress

13615 Splintered Oak Dr.
Houston

Networks360

888 West Sam Houston Pkwy S
Houston

New Territory Technologies

4703 Silverlake Dr
Sugar Land

Oliver IT Services

12022 Westwold Drive
Tomball

PC & Network Guru

7979 Westheimer Rd
Houston

PC Masters

13123 Mossy Bark Ln
Houston

PCPC Support

Nationwide Support Center

Performance Media Placement

23172 Plaza Pointe

Pexstral

11220 West Rd Apt 415
Houston

PG Technology

2951 Marina Bay Dr #130-310

Phone Service Houston

2000 Lyons Ave

Phone Service Houston

2000 Lyons Ave

PREFERRED TECHNOLOGIES

6007 Shady Manor Dr
Katy

Readings By Scarlet Rose Blossom

12680 West Lake Houston,Pkwy.,Ste 510-168
Houston

Red Blue Concepts

3176 Darvany Drive
Dallas

RevLocal

700 Louisiana St
Houston

Right Choice Construction, LLC

904 W. Montgomery Suite 4 PMB 508
Willis

RMS Multiservices

16216 Loch Katrine Ln
Houston

SBC/ATT

Houston

SpaceCenter Systems

1635 Broadway
Pearland

Stallings Design Co.

P.O. Box 2184
Lubbock

StarDesigner

8031 Arbury Glen Ln
Humble

T MOBILE

12920 SE 38th St

T. Brooks Web Design, LLC

3111 Rt. 38 Ste 11

Tech USA

6220 Weskpark Dr
Houston

Texas PC Medics

P.O. Box 202084
Houston

The Computer Pros of Texas

1450 Gentle Bend Drive
Missouri City

The Right Way to Write

30 East Georgia Street

Top Tech Experts

1821 Bingle Rd
Houston

TuiSpace

908 Town & Country Blvd
Houston

TV.SYSTEMS

1827 Big Horn Dr
Houston

Unified Solutions Group

925 South Mason Road
Katy

Universal Essentials

PO Box 1579
Houston

Verizon Fios Houston

712 Kingwood Drive
Houston

Verus Software Group LLC

PO Box 842041
Houston

Visions Home Theater

16643 Bouldgreen
Houston

Web World Index

2300 Fairway Park Drive
Houston

Webb Design

PO Box 690661

Webtech Internet Marketing

30811 Melita Dr
Spring

Wescomm Technologies Inc.

15091 Champaign Rd

Wireless Sales and Repair

10920 Will Clayton Pkwy #F920
Humble

X3Connect, Inc.

2401 Fountainview

X3O EMERGING TECHNOLOGIES

11810 Parklawn Drive

XPEDIANT AV

PO BOX 932
Katy

Shop Local Internet Service Services in Katy, TX

Katy Zip Codes

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