Katy Cable Tv Service Articles

Sample Reviews

D

Rating
Katy Cable Tv Providers Provider Name Locked
continues to deliver a quality product that generally works well and has really interesting features but this is marred by extremely poor customer service. When everything is working well, I'm thrilled with the product and service, but when something goes wrong, good luck in getting customer service to solve the problem. we've had issues with a particular feature of their X1 service and the technician that came to the house recommended a replacement device to fix the issue. We have been dealing with
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for a month now to try and get this piece of equipment and despite being told be 7, yes 7, reps that the issue was resolved, the equipment never comes. we've got yet another appointment today to receive the equipment, we'll see what happens.
- stacy F.
D

Rating
The installation of digital channel box went flawless.
The digital service coming thru the TV is awful. When you choose a specific channel to view, most of the time a message will appear stating "The channel will appear shortly". I have waited for more than three minutes before a channel will appear.
Once I never did get the channel to come
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at all.
Also on several occasions the channels appear to be scrambled. You get no reception at all. This can last up to two or three days.
I believe for the cost of the cable service we should receive better reception. We were forced to switch over to "digital" or we would have no cable service at all from
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.
I don't know if the switch over by Charter to Digital still has bugs in the format? If Charter is truly having problems to solve with their new programing. we the customers should be credited until all the problems are worked out. It is very disgusting to try to watch specific programs and the channels we pay for are scrambled, or blocked by the "please wait" message from Charter.
Sinced we were required to get "digital cable" or
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our "standard cable" we are being held over a barrel. For $100 per month we should have perfect service.
- Geneva E.
D

Rating
After two weeks of calls to tech support centers, a
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was sent to my home on a Saturday. First guy climbed pole, found that connection was loose and did not terminate at my home properly. He tightened wiring and installed outside filter on dsl line. He also said he had replaced the inside dsl connection port. System was working when he left. A few hours later it was out. Two more calls to tech support center were required. On Monday another
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arrived. Second guy climbed pole, made some adjustment, determined that the new inside dsl connection box was not complete, replaced inside connection, ran tests, and gave me his cell number to call if I had anymore problems. System ran for a few hours, then disconnected. I called 2nd guys cell and left a message. System came back on without me calling tech support. Over the next couple of weeks, the system came on and went off many times.
Calls to tech support did no good. Finally, I demanded to speak to a manager in tech support. After more than an hour of following the mandatory tech support protocol, I was transferred to a "manager". A
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was dispatched the next day. It was the "2nd guy". He told me that he had tried to get in touch with me, but could not reach me. (I guess linemen can't leave messages on answering machines or call provided cell numbers.) This trip he traced wires down entire street locating several "taps". To solve the problem, he moved my connection to another set of wires. Had someone in the central hub to reroute my service. My system has worked since that time.
I received a follow-up call from a tech support member to ensure I was "happy", not from the manager as scheduled. On 09/13/2014 I received an automated call to assess my satisifaction with my service calls. My ratings were very low; therefore, a follow-up call was scheduled for that evening. No call was received.
- Brenda R.
A

Rating
We needed to install air conditioning units in a vacation rental during the heat wave in San
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this summer. We inadvertently told our guests that there was air conditioning in the property when in actuality there was no air conditioning. We were in a serious bind and needed to install portable air conditioning in the property immediately. Our normal handyman was unavailable so
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went above and beyond and drove to the store, purchased the air conditioning unit, installed it, and then redid the internal wiring so that there would be enough power to support the unit. They have also done electrical work at another property I own. The work was done on time and with high quality. Because of there attention to customer service, speed in resolving problems, quality of work and flexibility in solving problems, I would recommend them without any reservation.

- David B.
C

Rating
Bought at Costco, got a $200 card. The
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rep
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like a rug on cost. They do not give you anything written. Service is OK. But the cost is much more than was quoted.
- Allan L.
F

Rating
The service was far too intermittent. The customer service was seriously lacking. The major problem is that we finally decided to cancel the service in May. We paid thru June.
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told me they were going to pick up their equipment. We still have the equipment at our front door, waiting to be picked up. A couple of weeks ago, we got notice from a collection agency that Northland had turned over the cost of equipment to them on our account, thus damaging a perfect credit rating on our part.
Northland needs to pay the charges they turned over, then after we are cleared of this damage to our credit and we receive confirmation from the collection agency that it is no longer on our record, then Northland can come and pick up their equipment. Otherwise, we will be
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the company.
I would never recommend Northland for any service.
- cheron L.
A

Rating
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did an amazing job. The work was clean and precise. This was my first flat screen
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and the first time I have had a
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mounted.
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provided sound guidance about positioning of the
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related to the distance of the couch and position of sitters. I have two additional home projects that involve
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mounting and look forward to working with him for those projects!
- Korie T.
D

Rating
It took 8 days for them to trouble shoot the install. They sent a new installer every day. Then the last guy said "that's the pit falls of being the first one in a new community". Finally a month later they replaced the wire that the supervisor said they needed to do and corrected the problem, or so they say. Its been now two months and they have been here almost 20 times, cant get channels that are supposed to be standard, the internet is slow and I pay for the fastest one. The system goes down at start of a small storm and takes forever to re=boot. Needless to say the residents are voting them out of the community.
- Paul A.
A

Rating
I had to talk with several customer service agents before
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sent a rep to our house, however they were all friendly and helpful. The service rep who came to our house quickly realized we needed a new router and replaced it. Our service improved immediately and dramatically after that.
- Linda S.
B

Rating
It's a monopoly. Since they are the only cable provider, residents have no choice but to pay their prices, which go up every year. We aslo have to rent one of their boxes to control our television. Internet service isn't the best. I constantly have to repair the internet connection on my computer since
Katy Cable Tv Providers Provider Name Locked
doesn't have enough towers to handle my neighborhood, and I repeatedly get kicked off from online.
- Cathey C.
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All Cable Tv Providers in Katy, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAE Advanced Technology Services

5916 Allday Dr
Houston, TX

Ace Electric Service Inc

482 Laura Ct
Naperville, IL

AK Security Solutions

29720 Quinkert St
Roseville, MI

AK Utilities

310 Morton St
Richmond, TX

ARBAT TV

2100 Tanglewilde St
Houston, TX

AT&T

Spring, TX

AT&T U-verse New Orleans

New Orleans, LA

AT&T U-verse Pasadena

1213 S Main St
Pasadena, TX

Bios PC Repair & Network Services

2519 Cartwright Rd
Missouri City, TX

BOLT ELECTRICAL & HOME IMPROVEMENTS

3610 Crane St
Houston, TX

Cable Houston

Houston, TX

Cable Houston

Houston, TX

Cable Houston

Houston, TX

Cable TV Houston

Houston, Te

Certified Wiring Solutions

17515 Spring Cypress Rd
Cypress, TX

Charter Communications Spring

2400 FM 2920 #100
Houston, TX

Comcast

Houston, TX

Comcast

2315 Bagby St
Houston, TX

Comcast Alvin

625 Munson Road
Alvin, TX

Comcast Alvin

625 Munson Road
Alvin, TX

Comcast Alvin

625 Munson Road
Alvin, TX

Comcast Baytown

900 Decker Dr
Baytown, TX

Comcast Dayton

200-298 Texas 146
Dayton, TX

Comcast Galveston

628 14th St
Galveston, TX

Comcast Hallandale Beach

601-655 Florida 858
Galveston, TX

Comcast Houston

1809 Washington Ave
Houston, TX

Comcast Houston

7979 Cook Road Houston, TX
Houston, TX

Comcast Houston

1811 Washington Ave
Houston, TX

Comcast Houston

1100 W Dallas St
Houston, TX

Comcast Houston

1100 W Dallas St
Houston, TX

Comcast Humble

200 E Main St
Humble, Tx

Comcast Katy

5800-5844 Highway Blvd
Katy, TX

Comcast League City

102 Hwy 3 S
League City, TX

Comcast Missouri City

1519 Texas Parkway
Missouri City, TX

Comcast Missouri City

1110 Fm 2234 Rd
Stafford, TX

Comcast Missouri City

1519 Texas Parkway
Missouri City, TX

Comcast Pasadena

1213 S Main St
Pasadena, TX

Comcast Pasadena

3546 Spencer Highway
Pasadena, TX

Comcast PEARLAND

3816 Broadway St
Pearland, TX

Comcast Pinehurst

30801-30859 Misty Meadow Dr
Pinehurst, TX

Comcast Richmond

212 S 2nd St
Richmond, TX

Comcast Spring

18334 Stuebner Airline Rd, Spring, TX
Spring, TX

Comcast Sugar Land

12808 West Airport Boulevard
Sugar Land, TX

Comcast Sugar Land

7752-7898 U.S. 90 Alt
Sugar Land, TX

Concept Wiring LLC

Houston, Tx

Cruz Custom Audio Video Installations

3501 sebago dr
Pearland, TX

D.R.'s Cable and Wiring

2955 Driftwood Bend Dr.
Fresno, TX

Directv Houston

601 Sawyer St
Houston, tx

Dish Network Alvin

512 South Gordon Street
Alvin, TX

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network Galveston

2728 Broadway St
Galveston, TX

Dish Network Houston

1600 Smith St # 2
Houston, TX

Dish Network Houston

17126 Pine Forest Lane
Houston, TX

Dish Network Houston

2386 South Dairy Ashford Road
Houston, TX

Dish Network League City

101 West Main Street
League City, TX

Dish Network Pasadena

1301-1399 Main St
Pasadena, TX

Dish Network Pearland

2501 Old Chocolate Bayou Road
Pearland, TX

Dish Network Sugar Land

5700 New Territory Boulevard
Sugar Land, TX

DSL Houston

Houston, TX

Dynamik Electronics

11900 Wickchester Ln
Houston, TX

Electro Serv

463 FM 1488 Suite
Conroe, TX

Elite Cable Pros

1115 Augusta
Houston, Tx

EnTouch Systems Inc

11011 Richmond Ave
Houston, TX

General Communication Inc

6515 Corporate Dr.
Houston, TX

GMD ELECTRONICS INC

173 TOVREA RD.
Alvin, TX

GRUPO LEGACY

24218 Yelverton Glen Dr
Katy, TX

Home Cinema & Systems

Sugar Land, TX

Home Theater Design (HTD)

3113 Maryfield
Pearland, tx

Houston Commercial Cable Systems

12500 Dunlap
Houston, TX

KP Designs, LLC

6015 Parkwood Place
Sugar Land, Tx

Media Design, Inc.

2510 Van Buren St
Houston, TX

MediaTechnologies LLC

133 N. Friendswood Drive
Friendswood, TX

No Cables Attached

9668 Westheimer Rd
Houston, TX

Northland Communications Corp

22787 ANTIQUE LN
New Caney, TX

Phone Service Houston

2000 Lyons Ave
Houston, Te

Phone Service Houston

2000 Lyons Ave
Houston, Te

Qrc Services LLC

Houston, TX

Residential Audio/Video

9123 Windswept Grove Drive
Houston, TX

RMS Multiservices

16216 Loch Katrine Ln
Houston, TX

SBC/ATT

Houston, TX

Simple Connect

16110 ARCHWAY DR
Houston, TX

TEXAS CABLE DOCTORS LLC

118 TURNER
Houston, TX

TKO Contracting

Houston, Tx

Top Flight Install

2424 S Voss Rd
Houston, TX

TV.SYSTEMS

1827 Big Horn Dr
Houston, TX

Universal Essentials

PO Box 1579
Houston, TX

Valdata Telecom

515A South Fry Rd.
Katy, TX

Verizon Fios Houston

712 Kingwood Drive
Houston, TX

Walco Electrical Services

29400 Waller Gladish Rd.
Waller, TX

Wescomm Technologies Inc.

15091 Champaign Rd
Allen Park, MI

West End Electric, Inc.

2925 Gulf Freeway So.
League City, TX

Xfinity

Fairfield, IA
Katy Zip Codes

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