Katy Cable Tv Services

in Katy, TX

Sample Reviews

B

Rating
Service man prompt. Clean work. I got the repairs that were needed to fix my poor reception which was caused by old cables from the pole and in the house.
- John B.
B

Rating
Just fine, tech tweaked settings. satisfied
On quite a few occasions when viewing
Cable, the picture would freeze, try to re-start, picture would have a zig zag appearance, no sound for approx 2-3 minutes. On average i needed to reboot cable box 3-4 times yearly

- Brian G.

Katy Cable Tv Service Articles

Cable Tv Service reviews in Katy

C

Rating
My problems started with my initial installation order. I was not asked if I had a HD TV. When new box was installed the tech said my set was new so should be able to "handle it." This is our summer home so we are not there enough to notice some channels were blurry. I later complained I was told it was pass allotted period and any upgrades would be charged. I had no choice to agreed and set up a new install at $150. I later decided to cancel the install and was told my credit card would not be charged. Later I found out I was charged and finally reached a President customer compliant section who helped me get my money back and upgraded me as requested with DVR service added. That final install went well.
- Maureen and Richard F.
A

Rating
3/15/14
I reported the problem of a non functioning modem. They came and replaced the modem. System worked for a day or so. System quit and I reported the problem. Another repairman was sent. He traced the lines and found something not up to grade and replaced it. The modem worked for a few days. It quit again. This went on for at least 2 weeks. The last man who came discovered that the problem originated on the outside where someone had improperly installed something knocking my service out.
Each repairman was courteous and interested as to why this problem kept popping up. None of them was condescending or thought of me as a complaining pain.....
- Barbara D.
C

Rating
I never got it set
Katy Cable Tv Providers Provider Name Locked
right. A service person came out- insisted he put ithe cable connection somewhere I did not want it. I told him no I wanted it in the basement. He left without putting in my cable and internet. I called and told them what happened. It took another phone call and about a month before they sent out a different service personwho put the box in the basement without any problem. Always seem to move around channels so you have to purchase higher cost package. I have rabbit ears now.
- Michelle C.
A

Rating
They gave me a great deal and the installer came and installed the service in all 4 rooms in my house. and it came in early and the service is amazing and super fast internet and TV.
- jared B.
C

Rating
tech wasn't nice(F). I called back and got a very nice man(A). He looked thru my computer, saw the freezing, checked, but didn't know why. Made some suggestions, which didn't help. This is the same problem when Cable One had this service. CTCI hasn't worked out the bugs, yet.






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- Valeria P.
A

Rating
This and all of their services have been professional and great. Any bugs in the system, they are on it immediately and most times has an answer for you almost immediately. If not there is a force behind them that will discover and solve the glitch. Unlike the other cable, internet, television servers, Charter is honest and straight up.. There is no
Katy Cable Tv Providers Provider Name Locked
costs at all. You pay exactly what they quote. Charter is constantly improving on their services for the patrons without the fear of raising your rates. I've been with Charter for about 3+ years. I've watched them go from toddler stage (stumbling) to being a very reputable company.
- Kathrine D.
A

Rating
This was handled by a phone call to the provider. The representative was very helpful and set up a package that saved me $11.00 a month with getting rid of unused services and keeping the ones I wanted. It was a very pleasant and well spent phone contact. The whole process took about 15 minutes.
- Robert B.
A

Rating
Took about one hour. Technician was in and out of the garage where the cable drop, modem, and phone lines are. She answered all the questions I had, including a few detailed technical questions (I have a degree in Electronics Engineering and a background in electronic service and sales). She was very polite and professional, and had some helpful hints about tweaking and troubleshooting our service.
- Alan V.
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All Cable Tv Providers in Katy, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

AAE Advanced Technology Services

5916 Allday Dr
Houston, TX

Ace Electric Service Inc

482 Laura Ct
Naperville, IL

AK Security Solutions

29720 Quinkert St
Roseville, MI

AK Utilities

310 Morton St
Richmond, TX

ARBAT TV

2100 Tanglewilde St
Houston, TX

AT&T

Spring, TX

AT&T U-verse New Orleans

New Orleans, LA

AT&T U-verse Pasadena

1213 S Main St
Pasadena, TX

Bios PC Repair & Network Services

2519 Cartwright Rd
Missouri City, TX

BOLT ELECTRICAL & HOME IMPROVEMENTS

3610 Crane St
Houston, TX

Cable Houston

Houston, TX

Cable Houston

Houston, TX

Cable Houston

Houston, TX

Cable TV Houston

Houston, Te

Certified Wiring Solutions

17515 Spring Cypress Rd
Cypress, TX

Charter Communications Spring

2400 FM 2920 #100
Houston, TX
Katy Zip Codes

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