Jourdanton Auto Services

in Jourdanton, TX

Sample Reviews

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My disabled, elderly mother (on a fixed income) took her car here based on the positive reviews. They called to tell her that it was her starter that needed to be replaced. The man told her it would be $700 plus tax. When she told me and my husband about it, we immediately realized based on much repair experience that this charge was heavily inflated. We called to ask about the charges and spoke with Bill. He was smug, condescending and not forth coming with the information. He refused to tell us how he was getting to the $700 figure. We called 5 other auto body shops (including 2 dealerships) and the highest price was $500. Since they had already started work, my poor mom (on a fixed income) was stuck. She had trusted this company and they were taking her for a ride. He said that he would price match if we showed him that it would be that price at another dealership. When we went in to get her car, my husband showed them an email from a dealership (
Auto Group) that said it would be $477 + tax. They refused to honor it because it wasn't an official estimate (which we couldn't get because they had her car). He took $100 off of the total which close to the amount that she had a coupon for, so it was really not much of a benefit. The customer service at this company is the worst.
- Michelle B.
A

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Went very well, after my first experience with them we decided not to use them anymore but I gave them one more shot and re-established my trust. I will continue to use them as long as they continue to offer good pricing and good services....
- David C.

Jourdanton Auto Service Articles

Auto Service reviews in Jourdanton

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I've been going to this shop for 8 years and I'm not sure I'll go back.
Jourdanton Auto Services Provider Name Locked
, the counter man is such a chauvinist and so dismissive of women that I can't take it anymore. What a throwback to the '80's. The actual workers in the garage are sweethearts and they do good work, but having to go through
Jourdanton Auto Services Provider Name Locked
is the worst. I told him my car had a squeal and that the belt needed to be changed. He claimed all it needed was cleaning, which they did. Two days later the squeal was back and I had to leave my car overnight because he was too busy. He did fix it and the car was ready the next day but I had to make the extra trip back. Was he trying to not pad my bill the first time OR was he trying to rush me out/ patting my head thinking I didn't know what I was talking about when I told him initially the belt needed replacing? All in all, he cost me extra time and aggravation. Life's too short to put up with that. There are other places to try for car service. Ladies be forewarned, you may not be taken seriously.

- Denise Z.
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I called to schedule an appt first thing in the morning and was advised that it was a ‘first come, first serve’. I took my vehicle in and planned to leave it all day since I wasn’t in a hurry, I was shocked they told me it was 1.5 hour window time to be completed (They insisted my car would be done). 2 hours later I called to check the status and was told another 1 hour (which I was fine with but thought it would be done according to what I was told). Called back another 2 hours later and was told again it would be a longer time frame, I questioned the gentleman (
Jourdanton Auto Services Provider Name Locked
?) and he started to get frustrated with me and was giving me all the excuses. I simply was questioning their process of estimating time ….. I understand the auto industry but was bothered by under bidding the time estimation. When I went to pay and pick up my vehicle, the two younger gentlemen were very apologetic and then same gentlemen (
Jourdanton Auto Services Provider Name Locked
?) that I talked to on the phone came up barking the same excuses again for delaying my oil change. A customer never wants to hear the excuses; I just wanted the time delivery to be over than under than expected. I will not be returning as a customer even though this location is literally 2 minutes from my home, I’ll drive further for better customer service.
- Sarah B.
A

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I have used these folks since 1997 and my wife and I would never let anyone else put a wrench to our vehicles except these pros. I have steered several people toward them for business and all have returned with glowing reports. Several times I sent them employees who had car problems and in both cases, they were advised that the major repairs "identified" by other shops were NOT necessary and in one case, they performed a quick repair at no charge. Considering that these 2 employees were young college coeds (prime ripoff targets for some shops), the actions of
Jourdanton Auto Services Provider Name Locked
are even more praise worthy.
These are not the cheapest guys in town but if you want the job done quickly and perfectly, they are the best I have ever seen.
Proud to be a satisfied customer here!
- Lew B.
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I called them for an electronic key for my mazda Tribute. They don't service them they gave me a contact number for a vendor that could assist for 50. very pleased with the referral.
- heidi R.
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Jourdanton Auto Services Provider Name Locked
has hands down the best service anywhere. There are plenty of garages in the area that are closer to my home, but I will drive out of the way to use this shop. They have excellent service, amazing technicians that have never steered me wrong, and free loaner cars (and minivans) available! I have been using
Jourdanton Auto Services Provider Name Locked
for many years and for several vehicles that have passed the 90,000 mile
Jourdanton Auto Services Provider Name Locked
. I highly recommend
Jourdanton Auto Services Provider Name Locked
.
- Dagny P.
A

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Any time you drop your car off, they offer the use of a loaner car. First time in, it took them longer than expected to get the part, and they called and told me that if it was convenient, to keep the loaner car another day, because they had not had a
Jourdanton Auto Services Provider Name Locked
to test drive the car, and they wanted to be sure that it was truly fixed and running properly. I was sold from that point on!
- Keith J.
A

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Jourdanton Auto Services Provider Name Locked
has been servicing my car since purchase in 2002. It has 180,000 miles and runs like it is new. They provide a free loaner car and advice. they are reliable and pleasant.
- Jo E.
A

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Great - as usual!
Jourdanton Auto Services Provider Name Locked
and his team at Import
Jourdanton Auto Services Provider Name Locked
quickly diagnosed the cause of my car's rough idle and replaced two sensors. The car, a 2002 Toyota Sienna w/ 190K miles, is back to like new performance.
Aside from their great service and fair pricing, I like that my wife feels comfortable going to Import
Jourdanton Auto Services Provider Name Locked
if I can't make it. She never feels intimidated.
If you live in the
Jourdanton Auto Services Provider Name Locked
area, you need to find these guys!
- Mario F.
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All Auto Services in Jourdanton, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

210 Motorsports

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A & M Automotive

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A M L MOTORS

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A1 Alarm & Tint

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AA AUTO REPAIR

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AAA

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AAA Texas San Antonio North

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AAMCO Transmissions

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AARCO TRANSMISSION & AUTO REPAIR

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Absolute Auto A/C Complete Automotive Repair

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Action Alarm Solutions

PO 560503
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ADVANCED ASIAN AUTO

12066 STARCREST DR
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AFFORDABLE AUTO TITLE & SURETY BONDS

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AGUIRRIE PAINT & BODY INC

17200 S I H
Buda, TX

Al's Mobile Automotive Service

PO Box 23256
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Alamo Body & Paint

8727 Broadway
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Alamo Garage

2035 Lockhill-Selma
San Antonio, TX

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