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Insurance Agents to Avoid

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F
"* Gave conflicting information on how to pay premiums * Web site does not work, so I cannot log in to see my account * Hold times are outrageous * After multiple" phone calls, problem was not resolved *I visited their office in person and was assured they knew what the glitch was and would fix it and call me back the next day *After the office visit I was able to log in to my account once, and it showed no payments. I can no longer log in to my account. *No one ever called me back, after nearly 2 weeks. I left additional messages during this time and complained on Facebook, where I was assured I would get a call back that same day. *In March, a healthcare provider called to verify my policy and was told it had been canceled Feb. 1 (this is how I found out). *When I called OHC after that to see what was going on, they told me I was "ineligible" - though earlier that day they had accepted credit card payment for another month. *In early March, one of my healthcare providers said she had sent in an application to accept OHC weeks ago and had not heard back. Since I checked to make sure my providers would be accepted by this policy before I chose it, this makes me think their provider list is more wishful thinking than truth. Dealing with them has been an absolute nightmare. Though I have paid 2 months of premiums I have no health insurance to my knowledge and even visiting the office in person did not get results. I was pretty excited about getting health insurance from a nonprofit, but I think if people weren't locked in for a year with them, they would have already gone under. The incompetence is staggering.

-JILL N.

F
"I was silly enough to do all the cleaning, painting, etc., without even considering if insurance might cover at least some of it! "My bad." But, within" a month, when I recovered from the emotional trauma (it was a friend of mine's kid and his girlfriend in their mid-twenties who had rented, and then "trashed" the condo), I went "wait a minute".... I have insurance on the place?"! So about two months after the damage occurred, I went to my insurance agent's office---only a mile from my home. He was not there as was per usual. HIs assistant was, as was per usual. I forget her name. But she had been strange in the past...One time, when I'd asked to have a copy of all my policies and their prices--- so that I could review what I was paying yearly-- she was all but hostile. She asked me "why" I "wanted" it. I said, I was just doing my own bookwork. She had a sour look on her face as she just turned to her computer and started typing. She did not speak a word to me during rest of that visit--- (could it be she thought I was scouting around for other competitive insurance prices...?). She printed the papers out-- gathered them tersely from the printer (again without looking at or speaking to me). When she handed the print-outs to me in a
, I had to ask her if I could borrow her stapler. (!) She stapled them and dropped them in front of me. I then thanked her and went into the "lobby" where I stood quickly glancing through them. She came immediately to the threshold of her office looking into the lobby (door open) and said with barely
hostility: "Is there something else I can do for you?" I left promptly. So when I dropped in last summer to check on my coverage regarding the "trashed" condo and saw right away that she was the only one in the office, I thought about turning around and leaving! But, my rational self said: "Wait a minute; this is your insurance company that takes money out of your account to the tune of thousands a year...has taken thousands out of your pocket for twenty-some years...and you've never had a claim. They have never paid a dime in all those years for any claims whatsoever. Here I was about to duck away because the assistant---not the broker himself but some woman he pays salary or by the hour...has been intimidating to me? Uh uh, I decide. I go in. I sit down. She's not friendly as usual. She's facing her computer as I explain the condo situation to her. This is what she says (I kid you not) after I've finished describing the problem to her. "Do you think you need a lawyer?" To me, this is like the dentist you've been paying monthly for years suggesting you might want to call an acupuncturist when you mention tooth pain. So, on to
: I caught up with him eventually in his office to tell him how disappointed I was in his assistant, State Farm...and him! He said something to the effect of 'sometimes personalities clash.' Whoa. So her personality and mine were at odds? I have no idea what he might have been thinking... I was the customer who paid the money. He was the "Agent." His assistant was not helpful or nice in the event of my needing to finally maybe use their services as a company. ...... So I tell him I'm forced to... not just wanna sorta maybe... but
.... get another Insurance Agent and company. (I need a root canal from my dentist (?) I don't expect the dentist's assistant to suggest I call a
Shui practicioner)...! He says he's sorry ... wants to retain my business...etc. He agrees to get an investigator out to take pics of the condo. I also have pic's I can send him which he agrees I should send to him. The person who will be taking pics, investigating, will call me asap. Nobody calls in the first week after that. They do not call in the second, and third, and fourth and fifth week... Bad enough. But I cancel the insurance in mid-October. I get bills in November, December and January. I pay my insurance to State Farm to December 2014...just to be safe...even while I'm covered (car, house, property, etc.) by new insurance company since October. When new insurance co. sends statement to State Farm that my insurance kicked in in October, as per my request---to give further and final proof to
that I am owed a refund for the months after October 11th 2014, I get no response.
,
, nothing from
's office. I don't expect to hear from him --- well--- except maybe if he wants more money from me for nothing!

-Barbara O.

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Local Articles in Hutto

Insurance Agents

Insurance agents represent one or more insurance companies and sell a variety of products including life, homeowners, auto and long-term care insurance.

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Moving, Insurance Agencies

Whether you're moving across the country or just around the corner, you may want to consider moving insurance. But is it really worth the cost?

insurance bundling
Insurance Agencies

Is getting auto, home and other types of insurance through the same carrier the best value? We asked the experts to help you decide.

Roofing, Insurance Agencies

It’s inevitable: a day or two after a windstorm blows through town, you get a knock on the door and there stands a contractor offering to replace your roof. Follow this advice before you sign over that insurance check.

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Home Inspection, Insurance Agencies

The aerial vehicles make checking hard-to-reach places, such as steep roofs, much easier by documenting with photo or video images.

Angie's Answers

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First, call your insurance company and tell them you do not want any proceeds paid to the contractor under your policy as you are not going with them.  This way they can not collect money on your behalf.  Insurance will typically have you sign a form for release of funds anyway but this is a good extra step to make sure your signature isn't forged.  Second, call the contractor and tell them you will not be needing their services afterall.  Did your husband pay a deposit?  If so it may be non-refundable.  Then follow up with a certified letter. 

 

An email as well doesn't hurt but some states don't yet recognize email as a form of communication for legally binding documentation.  This may have changed and I'm sure more states do recognize them as I haven't followed that topic elsewhere as much as I used to.  The contractor's office should be local.  A sure fire way to ensure they got the message is to deliver the letter to the office of the contractor and have someone at the office sign a duplicate stating it has been recieved and read.  There's no arguing whether they received it or not by doing that.

 

Hopefully you've learned your lesson about high pressure sales techniques and storm chasers looking for a quick buck.  Some people find out a much harder way.  While these guys may be legitimate you should always do your homework on a contractor before signing the contract.  Unless you have water running out of the house and the work has to be done on the spot it's not so much of an emergency that it can't wait until the next day.

 

Todd Shell

Todd's Home Services

San Antonio, TX

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Consider going to library an reading Consumer Reports rating on home insurance companies in your area.  For affordabilty elect the highest deductable you can stomach.  This will lower your premioum, I went thru Costco, they and Sam's Club can be a valuable resource for home and car insurance. Shop on line with your needs to save money.  Unless you have major assets forget large policy. For your gutter and roofing needs see my blog.
Jim Casper 

Insurance Agent reviews in Hutto

F

Rating
My wife and I were sent to this agency for a "courtesy stamp" about a week ago. They were far from courteous. I walked into the agency and told the woman behind the desk that my insurance agency had made arrangements with a woman named
Hutto Insurance Agents Provider Name Locked
for us to get a courtesy stamp. She told us to have a seat and she'd get her. As we're sitting their we hear what sounds like an extremely frustrated young woman telling this woman that
Hutto Insurance Agents Provider Name Locked
is at lunch and she guesses she'll have to take care of it. This young blonde woman comes out, doesn't even
Hutto Insurance Agents Provider Name Locked
my husband or I and pretty rips the papers out of my hand. She then stormed away and we heard her yelling from her office that she couldn't find the paper work, which was in perfect order a minute before when she ripped it out of my hand. She finally managed to find it and stamp it. Then stormed back out of her office again not making eye contact or acknowledging my husband or I in any way and throws the papers down on the front desk. The woman behind the desk asks her, not us, quite rudely do they know they have to pay? The young blonde woman then looked at us like we were couple of pieces of s*** under her shoe, rolled her eyes and stormed away. The woman behind the desk then rudely said to us ya know you have to pay for this. I said yes I know it's $ 25.00 right? She took my money with out another word to either of us.
Customer Service Is Apparently Not Really Their Thing!!!
- Brian L.
A

Rating
I recently got married and decided to start fresh with all out insurance needs and contacted the
Hutto Insurance Agents Provider Name Locked
because of the positive reviews here. I was not disappointed! He saved us 100s over what we were paying and even though the homeowners was about the same amount of money, the coverage was much, much better and with a lower deductible as well. All communications were very friendly and inquires promptly responded to. Overall a great experience involving something most people dread dealing with.
- BRIAN M.
F

Rating
They are a rotten, unaccountable company that does not serve its customers at all! Their vendors (all of whom seem to hate working with
Hutto Insurance Agents Provider Name Locked
Shield; I witnessed two separate plumbers begin refusing to work with them in the brief time I tried to use their service) no-show appointments, and when they do show up, AHS can ask for a second opinion, I our case from a plumber who is no longer contracting with AHS! I found them incredibly difficult to get any straight answers from. I simply could not get our maintenance issues fixed. We got no value at all from our deluxe protection,plan and are now fighting with them to cancel after just two months of useless coverage. Horrible, predatory company. Stay away! Fellow members, protect yourself and avoid at all costs!!
- Joshua J.
N

Rating
Hutto Insurance Agents Provider Name Locked
is always very helpful. They go out of their way to help me find the most cost effective plans and provide understandable explanations.
- Jennifer O.
A

Rating
When I first moved to Texas, I needed to switch over my auto insurance, and started working with
Hutto Insurance Agents Provider Name Locked
--he, along with his assistant,
Hutto Insurance Agents Provider Name Locked
, was extremely responsive, and the team constantly searched to find me the best insurance at the most reasonable prices. There aren't many insurance agents who will continue looking for cheaper options even after you've agreed to purchase a policy through them, but
Hutto Insurance Agents Provider Name Locked
is that kind of guy. Long story short, since my initial work back in 2008, I have moved from Dallas to Houston, gotten married, purchased a home, and had a child, and every step of the way, I have worked with
Hutto Insurance Agents Provider Name Locked
and
Hutto Insurance Agents Provider Name Locked
. They will always be my first call for insurance, and I know I can trust that they're getting me a fair rate. Customer service is outstanding: I've never had to wait more than an hour to hear back from
Hutto Insurance Agents Provider Name Locked
or
Hutto Insurance Agents Provider Name Locked
regarding a question, and all my requests have always been handled the same day they are made. Their orices vary, but have always been reasonable.
- Ty D.
F

Rating
In more than 15 years with
Hutto Insurance Agents Provider Name Locked
, I had three claims. One was a major burglary, and the other two were auto accidents. In the burglary my home sustained major damage, and the insurance response to that was excellent. Their contractor came in and quickly addressed the damage to my satisfaction. In the burglary, thousands of dollars of items were stolen and never recovered. I had to fight tooth and nail with State Farms Claims agents for every dollar on every item that was stolen. Every time I would submit information substantiating the value of what was stolen, they would propose replacing it with something of half the value. Given how traumatic the burglary itself was, the way they handled this claim was a nightmare for me. I felt just as traumatized by their byzantine process, and their rotating team of impersonal claims officers as I was by being robbed.
A few years later, a few days after my father died, I backed into a post, which put my first at fault accident on my record. Almost three years later, a bizarre accident occurred in eastern
Hutto Insurance Agents Provider Name Locked
, in which I was hit from behind by a pickup, and
Hutto Insurance Agents Provider Name Locked
agreed with the other driver's insurer that I was at fault. There was an obscure
Hutto Insurance Agents Provider Name Locked
court decision they said, which they could not argue against. Okay. Then, on the very last day in which I had two accidents on my record, they cancelled my insurance, thus forcing me to obtain new insurance with two accidents still on my record within three years. This drove my annual premium up by 200%. They could not have penalized me more for my 15 years of loyalty to their company. Needless to say, I'd never go back.
My agent,
Hutto Insurance Agents Provider Name Locked
, never lifted a finger on my behalf, nor even expressed sympathy during these incidents.
- Neil B.
A

Rating
It went great.
Hutto Insurance Agents Provider Name Locked
roadside came to my house to jump start my car when the weather was way below zero. They even brought a new battery in case I needed a new one. They also did a diagnostic test on my battery to see if i needed a new one. I did not need a new battery at this time. When I called for the service I was asked if I was safe. That made me feel very comfortable and safe by asking this question. Later that day I was at a friends home and he got his truck stuck in the ditch off of his driveway. They came out and towed his truck out in a timely manner. For my one year membership of only $52 I feel like I have a great security blanket for if I was brokedown, had a flat tire, lock my keys in the car or run out of gas. Thank you
Hutto Insurance Agents Provider Name Locked
for such a great service at a great price.

- Schasta W.
A

Rating
I was looking for home insurance before closing on my new home.
Hutto Insurance Agents Provider Name Locked
Hristova went above and beyond to ensure I received the possible quote and ensured to follow up daily until my closing. She was courteous, professional and provided detailed information of the coverage.
I've contacted another three insurance brokers but I'm still waiting for the answers. I guess that's their loss because I'm insuring all my properties through
Hutto Insurance Agents Provider Name Locked
.
- Mariano C.

All Insurance Agents in Hutto, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

3 Pointe Financial

8001 Irvine Center Dr

Accent - Sotelo Insurance Group

12593 RESEARCH BLVD
Austin

Aetna TRS Care

1000 Red River St
Austin

Affiance Insurance Agency LLC

5555 N Lamar Blvd Ste L101
Austin

AK Utilities

310 Morton St
Richmond

Allegiance Insurance Services LLC

400 Tom Kite Dr
Round Rock

Allegiant Group Inc

189 W Clarkston Rd

Allstate - Steven Funk Agency

4505 Spicewood Springs Rd
Austin

ALLSTATE INSURANCE CO

301 LEANDER RD
Georgetown

ALLSTATE INSURANCE CO

106 EAST ST
Hutto

ALLSTATE INSURANCE CO

206 Lucky Clover Ln
Hutto

Allsup Inc

300 Allsup Pl

Alpine Insurance of Texas

12701 Research Blvd
Austin

America First Public Adjusters

5401 Farm to Market 1626 #170-268
Kyle

American Home Shield

889 Ridge Lake Blvd

Ameriprise Financial - Michael Eisenmenger

11675 Jollyville Rd Ste 200
Austin

ASHLEY COLE BENEFITS

4131 SPICEWOOD SPRINGS RD
Austin

Austin Area Insurance Agency

8711 Burnet Rd
Austin

Austin Insurance Group

9705 Burnet Rd #314
Austin

BANKERS LIFE & CASUALTY

11211 TAYLOR DRAPER LN
Austin

Becki Ross - State Farm Insurance

160 W Slaughter Ln
Austin

Benefit NetwoRx

6500 Riverplace Blvd
Austin

Best Buy Insurance

8120 Research Blvd
Austin

Bilbao Financial

14506 Celestial Ln
Pflugerville

Bill Muench Insurance Agency Inc.

1315 Sam Bass Cir
Round Rock

Bradley & Bradley Insurance Agency

142 Cimarron Park Loop
Buda

BRIDGES INSURANCE

715 DISCOVERY BLVD
Cedar Park

Capital Underwriting

401 Congress Ave Ste 1540
Austin

Careington Care 500 Plan

7400 Gaylord Pkwy
Frisco

Chandler Insurance Group

118 E San Antonio St
San Marcos

Charles Eiben - Farmers Insurance

15901 Central Commerce Dr
Pflugerville

Colonial Savings Bank

2600 W Freeway
Fort Worth

Contractors Insurance Services

312 W Oltorf St
Austin

CORTES INSURANCE

508 E BRAKER LN
Austin

Daisy Barrios, Farmers Insurance Agency

4000 Medical Pkwy Ste 205B
Austin

Dan Kay Insurance

9310 Broadway
San Antonio

Danback Insurance Agency PLLC

8312 Burnet Rd
Austin

Dave Schara State Farm Insurance

12001 W PARMER LN
Cedar Park

David Hearn - State Farm

6023 N IH-35
Austin

Dunlap Wealth Management Group

14074 Trade Center Dr

Economy Windshield Repair & Replace

213 Avalanche Ave
Georgetown

Escobar Insurance

8700 Manchaca Rd
Austin

EZ INSURANCE AGENCY

4011 South 1ST ST
Austin

Farmers Insurance - Roger Maxey

13706 Research Blvd
Austin

Farmers Insurance Buchanan Agency

1901 E Palm Valley Blvd
Round Rock

Financial Integrated Solutions

6200 Bridge Point Pkwy
Austin

Financial Process Group

11468 Huebner Road
San Antonio

Fleming and Conway Insurance Agency

3435 Greystone Dr
Austin

Fred Myers, CPA, P.C.

1411 West Avenue, Ste. 100
Austin

GAUL INSURANCE

112 HIGHWAY 79
Hutto

GNS INSURANCE SVC

1625 N Bell Blvd
Cedar Park

Greater Texas Health Insurance Agency LLC

1460 E. Whitestone Blvd Ste
Cedar Park

Guaranty Insurance Services, Inc.

3721 Executive Center Dr Ste 200
Austin

HARRISON INSURANCE AGNCY

5806 Woodrow Ave
Austin

Health Benefit Consultants LLC

20275 Honeysuckle Dr.

HEB Pharmacy - Austin

6001 W Parmer Ln
Austin

Henderson Insurance Agency

4611 Bee Caves Rd
West Lake Hills

J&M Insurance Services

4600 Spicewood Spring Road Ste 101B
Austin

Jerry Miller Insurance Agency

2911 A W Grimes Blvd
Pflugerville

Julian Rodriguez & Associates

1050 Meadows Dr.
Round Rock

KATHY BAYES INSURANCE

1108 MAIN ST
Bastrop

King Insurance Services

314 E Highland Mall Blvd
Austin

KNUSSMANN LAWN & LANDSCAPE

10328 EMBER GLEN DR
Austin

Lakecountry Insurance Agency

1200 Lakeway Dr
Austin

Lee Ann LaBorde

8400 Brodie Ln
Austin

Lee Cramer Jr - State Farm

2013 Wells Branch Pkwy
Austin

LegalShield

Evergreen Circle
Georgetown

LETY JOHNSON-AGUILAR INSURANCE

12111 MANCHACA RD
Austin

MARILYN RANDAZZO INSURANCE

15901 CENTRAL COMMERCE DR
Pflugerville

Mark Handley State Farm Insurance

800 W Hwy 290
Dripping Springs

Mark Smith State Farm

1205 Ranch Road 620 S
Lakeway

Maxwell Ford Supercenter

5000 S IH 35
Austin

Medigap Select of Texas

1530 Sun city Blvd, Suite #125
Georgetown

Medigap360

12116 Jekel Cir
Austin

Medigap360.com

P.O. Box 500206
Austin

Michael D. Pate

19700 Diablo Dr
Pflugerville

Mike Chafin Farmers Insurance

3401 Royal Vista Blvd
Round Rock

Mostue Insurance Agency

1301 S Capital Of Texas Hwy
Austin

NATIONWIDE INSURANCE

2525 S Lamar Blvd
Austin

NBC, Inc.

470 Forest Ave

Organics Hair & Beauty Center

2051 Gattis School Rd
Round Rock

Paprocki Insurance Agency

12600 Hill Country Blvd
Austin

Parker & Parker Allstate

618 S Guadalupe St
San Marcos

Patel & Associates LLC.

2530 Berryessa Rd

Placer Insurance Agency

5 Sierra Gate Plaza, 2nd Floor

PRECISION SENIOR MARKETING

11940 Jollyville Rd Ste 200S
Austin

Rich Watson - State Farm

1301 W Ben White Blvd
Austin

Richard Clay State Farm Insurance

3006 Bee Caves Rd
Austin

Richard Harper Agency Allstate Insurance

1807 W Slaughter Ln #400
Austin

Rick Rogers - State Farm Insurance

5511 Balcones Dr
Austin

Robert Smith

206 W Main St
Round Rock

Roberto Montero State Farm

12129 Ranch Rd 620 N
Austin

Rod Burke Insurance Agency

1617 Williams Dr
Georgetown

Rosado Insurance Agency

806 N Interstate 35
San Marcos

S P Johnson Group

2025 Delaware Ave

SIMMS INSURANCE

14205 Mopac Expy
Austin

Southwest Insurance Center

3105 W Slaughter Ln
Austin

STATE FARM INSURANCE - Larry Evins, Agent

2707 WALSH TARLTON LN
Austin

Stillwell Insurance

12500 Pintail Cv
Austin

Texas Community Care

9111 Jollyville Rd
Austin

Texas Direct Insurance

12651 Briar Forest Dr
Houston

Texas Insurance Agency

3000 Joe DiMaggio Blvd Ste 29A
Round Rock

The Townsend Agency

301 Leander Rd
Georgetown

TOM PETERSON INSURANCE

22216 Oban Dr
Spicewood

TWFG - Reggie Ray

15901 Central Commerce Dr. #404
Pflugerville

TWFG Stair and Associates

6626 Silvermine Dr Ste 500
Austin

Underwriters Insurance Agency

1003 Oaklands Dr
Round Rock

United Health Care

PO Box 30555

Universal Insurance Services

8556 Research Blvd
Austin

Victor Thompson

1021 RR 620 S
Austin

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