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Hewitt Lawn Treatment Articles
I couldnt see any note or flags on the lawn on the day i was told service would be done so at the end of the day i called customer service to double check, i was told that the service was performed and when i told them about no note and flags they said that either the service man forgot to leave the note or would have serviced a wrong house. Customer service said they would contact the service man and let me know by next day but my problem was i had scheduled a contractor to come in the next day to put up a fence in my yard. I had to reschedule everything as i wanted the treatment done before fence could be putup.
I can understand human error but unfortunately if this happens during your first service, for me it didnt leave a good impression and moreover 12-month payment is due before the first service.
I contacted my initial local contact who signed me up for the service and explained him my problem of post-poning work because of service not being performed as promised.
I liked the fact that the local contact took the responsibility and came in next day at around 7 am and performed the service and also did leave a note and flags in the lawn.
I could give good rating for the service done but couldnt convince myself with what happened initially as i had to post
Our lawn has never looked better. I cut it at 4 ½” and it still wants to grow higher. It’s like walking on a sponge in most areas. Something I have always wanted in a lawn. I have seen the results of the other "grass and lawn" companies and they do not come close to S & O
One note of importance: St.
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