Henderson Bicycle Repair

in Henderson, TX

Local Articles in Henderson

It’s important to choose the right type of bike for the intended rider. Safety gear is also recommended for children and adults. (Photo courtesy of Angie’s List members Patricia and Ken P.)

Bicycles

A bicycle is fun and beneficial for good health. It's important to match the bike to your size and intended use, follow safety guidelines and maintain your bike. A reputable bike shop can be a great resource.

Bicycles

What to do when — pop! — two good wheels becomes one. A step-by-step guide on how to properly change a flat tire.

Scott Irons, owner of Indy Cycle Specialists in Indianapolis, demonstrates how to fit a rider to get a  comfortable ride.  (Photo by Brandon Smith)
Bicycles

Bike sizing charts often don't take factors, like torso length, into consideration. Find out how to choose a bike to get the most comfortable riding conditions.

This cruiser bicycle is a good choice for recreational use in the city. (Photo courtesy of Angie's List member Lake W. of Indianapolis)
Bicycles

Riding a bike is a great way to have fun and get exercise. Keep your bicycle in good repair with regular maintenance. Read on for ideas for taking care of your bike yourself and when to hire a local bike shop.

Replacing a screen door yourself, which this homeowner did after a dog mauled his old one, costs about the same as hiring a professional to do it for you. (Photo courtesy of Angie's List member Steven F., San Carlos, California)
Bicycles, Doors, Screen Repair

Screen door full of holes? Read what experts say about the cost of replacing a screen door and when you should consider hiring a professional.

Bicycle Buying And Repair reviews in Henderson

D

Rating
I have used them at two different locations but this review is on the
Henderson Bicycle Repair Provider Name Locked
location. When I was buying bicycles from them everything was good until they damaged my vehicle. They did a bunch of things wrong at the end there. They did not know what they were doing with the bike rack that goes into my trailer hitch. It was just complete junk that kept damaging my truck and putting dents in my tailgate. I spent hours there trying to get this corrected and they have been giving me the runaround ever since. I have taken them in an estimate for the repairs and they told me to go get another estimate. Customer service is something to be desired there. Only certain places carry certain brands so I got stuck using them.
- Melissa M.
A

Rating
Because the tune-up was on my new bike - that I bought from them, it was free. A full tune-up with no actual replacements is about $100. It is always good and if you are unhappy with it, just take it back and they will tune it. I can always ride mine and if something is making a noise, I can just run in and they will look at it. They will adjust anything I want anytime. They are near my house and on my ride so I am in there frequently if I hear a noise I don't like or to adjust my seat.
- Fred K.
A

Rating
Henderson Bicycle Repair Provider Name Locked
, the Fitness Technician, identified the problem right away, performed the repair efficiently, answered questions, & couldn't have been more polite and professional.
Note: Purchased treadmill at
Henderson Bicycle Repair Provider Name Locked
Fitness in 2005, spending more than I would have at retailers or discount stores, but the equipment quality and post-sale customer service have been worth it.
- Mary L.
A

Rating
Henderson Bicycle Repair Provider Name Locked
was AWESOME! I feel like it such a blessing to have found
Henderson Bicycle Repair Provider Name Locked
. I had emailed a bike club in town to recommend someone and the president of the Asheville bike club recommended
Henderson Bicycle Repair Provider Name Locked
at Bikeworks. First, I loved that he came out to me versus my having to take the time to bring my bikes into a bike shop. Second, I felt great trustyworthiness from
Henderson Bicycle Repair Provider Name Locked
- he's just an all around wonderful person. Third, the prices were fantastic for the work he was doing. Fourth, the quality of work he did on my 4 bicycles was great. I can't recommend him highly enough if you want someone you can trust in both price and quality of work, as well as working with a really good person - what a good soul. I was so impressed so I wanted to take the effort to post this here so that others can know.
- Gary T.
A

Rating
Great prices and people. In the past, I have had my bikes serviced at various bike shops and the prices here were the best. Love their shop and the people are really into what the do. A mom-and-pop shop type of feeling. Convenient and central location.



Amazingly fast turn-around. If you love your bike, you will love this shop.
- Danette H.
F

Rating
I visited this bike shop for the first time. I purchased my own handlebar tape and decided, instead of attacking the job by myself, that I should let a shop do it. I also needed to ship my bicycle to Europe and asked for them to pack it up.
The front desk person and the mechanic were fantastic. I dropped the bike off.
When I went to pick the bike up, the price was over double what I expected. I asked for clarification. I didn't think to bring my copy of the paperwork, so I let the transaction go through.
I came home, looked for my paper work, and called asking for clarification again, a second time, this time armed with my receipts given to me at drop off.
That's when things got ugly. The person on the phone started to argue with me about what was written on my copy of the receipt, who wrote it and how it was written. The person on the phone admitted that the price in their computer system was one thing (the price quoted to me) and the price on the back wall that the mechanic goes by is another thing. He also admitted that items at different prices than what were quoted, were added to the receipt after they gave me my copy at drop off. I have my paperwork, filled out by them, in my hand as I write this review to prove it.
The person on the phone did not handle me professionally. It started out being about the discrepency between what I was quoted and what I was charged. As I was on the phone hearing this man's attitude, instead of being nice to a confused customer, he made me feel lower than dirt for pointing out their errors.
Despite the mechanic being top notch and the first front desk person being great, I can NOT recommend this place at all. A bike shop can't quote one thing, charge another, and then when asked for clarification, instead of trying to create a
Henderson Bicycle Repair Provider Name Locked
-
Henderson Bicycle Repair Provider Name Locked
with the customer, make the customer feel like a jerk for opening his mouth. That behavior is not okay. It's not okay at all.
From now on, I'll travel the longer distance to get my bike serviced at the bike shop in my old neighborhood than go back into this bike shop again.
- A.J. B.
F

Rating
Even though the bike shop indicated that they fixed the flat tire on my bike and performed a tune up, I experienced another flat tire upon riding the bike home. I took the bike to a different bike shop after that and the other bike shop confirmed that the bike needed a new rim strip and that the previous bike shop (
Henderson Bicycle Repair Provider Name Locked
) should have replaced the rim strip. After finding out this news, my wife called the manager at
Henderson Bicycle Repair Provider Name Locked
who was unfortunately very rude and not responsive to the concern that they did not adequately repair the flat / fix the bike. She then asked for the owner (
Henderson Bicycle Repair Provider Name Locked
) to call her and speak with her about the issue. The owner never called back and when my wife repeatedly called back and finally was able to get a hold of the owner, he was also very rude and ended up hanging up the phone on her. Both my wife and I want to be very supportive of local bike shops, but unfortunately, the
Henderson Bicycle Repair Provider Name Locked
does not provide good customer service nor proper bike repair services. In light of this, I would strongly recommend that people avoid taking their bikes or purchasing items from this bike shop.


- Christopher S.

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