Helotes Cable Tv Service Articles

Sample Reviews

D

Rating
After two weeks of calls to tech support centers, a
Helotes Cable Tv Providers Provider Name Locked
was sent to my home on a Saturday. First guy climbed pole, found that connection was loose and did not terminate at my home properly. He tightened wiring and installed outside filter on dsl line. He also said he had replaced the inside dsl connection port. System was working when he left. A few hours later it was out. Two more calls to tech support center were required. On Monday another
Helotes Cable Tv Providers Provider Name Locked
arrived. Second guy climbed pole, made some adjustment, determined that the new inside dsl connection box was not complete, replaced inside connection, ran tests, and gave me his cell number to call if I had anymore problems. System ran for a few hours, then disconnected. I called 2nd guys cell and left a message. System came back on without me calling tech support. Over the next couple of weeks, the system came on and went off many times.
Calls to tech support did no good. Finally, I demanded to speak to a manager in tech support. After more than an hour of following the mandatory tech support protocol, I was transferred to a "manager". A
Helotes Cable Tv Providers Provider Name Locked
was dispatched the next day. It was the "2nd guy". He told me that he had tried to get in touch with me, but could not reach me. (I guess linemen can't leave messages on answering machines or call provided cell numbers.) This trip he traced wires down entire street locating several "taps". To solve the problem, he moved my connection to another set of wires. Had someone in the central hub to reroute my service. My system has worked since that time.
I received a follow-up call from a tech support member to ensure I was "happy", not from the manager as scheduled. On 09/13/2014 I received an automated call to assess my satisifaction with my service calls. My ratings were very low; therefore, a follow-up call was scheduled for that evening. No call was received.
- Brenda R.
A

Rating
We needed to install air conditioning units in a vacation rental during the heat wave in San
Helotes Cable Tv Providers Provider Name Locked
this summer. We inadvertently told our guests that there was air conditioning in the property when in actuality there was no air conditioning. We were in a serious bind and needed to install portable air conditioning in the property immediately. Our normal handyman was unavailable so
Helotes Cable Tv Providers Provider Name Locked
went above and beyond and drove to the store, purchased the air conditioning unit, installed it, and then redid the internal wiring so that there would be enough power to support the unit. They have also done electrical work at another property I own. The work was done on time and with high quality. Because of there attention to customer service, speed in resolving problems, quality of work and flexibility in solving problems, I would recommend them without any reservation.

- David B.
C

Rating
Bought at Costco, got a $200 card. The
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rep
Helotes Cable Tv Providers Provider Name Locked
like a rug on cost. They do not give you anything written. Service is OK. But the cost is much more than was quoted.
- Allan L.
F

Rating
The service was far too intermittent. The customer service was seriously lacking. The major problem is that we finally decided to cancel the service in May. We paid thru June.
Helotes Cable Tv Providers Provider Name Locked
told me they were going to pick up their equipment. We still have the equipment at our front door, waiting to be picked up. A couple of weeks ago, we got notice from a collection agency that Northland had turned over the cost of equipment to them on our account, thus damaging a perfect credit rating on our part.
Northland needs to pay the charges they turned over, then after we are cleared of this damage to our credit and we receive confirmation from the collection agency that it is no longer on our record, then Northland can come and pick up their equipment. Otherwise, we will be
Helotes Cable Tv Providers Provider Name Locked
the company.
I would never recommend Northland for any service.
- cheron L.
A

Rating
Helotes Cable Tv Providers Provider Name Locked
did an amazing job. The work was clean and precise. This was my first flat screen
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and the first time I have had a
Helotes Cable Tv Providers Provider Name Locked
mounted.
Helotes Cable Tv Providers Provider Name Locked
provided sound guidance about positioning of the
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related to the distance of the couch and position of sitters. I have two additional home projects that involve
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mounting and look forward to working with him for those projects!
- Korie T.
D

Rating
It took 8 days for them to trouble shoot the install. They sent a new installer every day. Then the last guy said "that's the pit falls of being the first one in a new community". Finally a month later they replaced the wire that the supervisor said they needed to do and corrected the problem, or so they say. Its been now two months and they have been here almost 20 times, cant get channels that are supposed to be standard, the internet is slow and I pay for the fastest one. The system goes down at start of a small storm and takes forever to re=boot. Needless to say the residents are voting them out of the community.
- Paul A.
A

Rating
I had to talk with several customer service agents before
Helotes Cable Tv Providers Provider Name Locked
sent a rep to our house, however they were all friendly and helpful. The service rep who came to our house quickly realized we needed a new router and replaced it. Our service improved immediately and dramatically after that.
- Linda S.
B

Rating
It's a monopoly. Since they are the only cable provider, residents have no choice but to pay their prices, which go up every year. We aslo have to rent one of their boxes to control our television. Internet service isn't the best. I constantly have to repair the internet connection on my computer since
Helotes Cable Tv Providers Provider Name Locked
doesn't have enough towers to handle my neighborhood, and I repeatedly get kicked off from online.
- Cathey C.
C

Rating
It took to long he left a mess and I have naked wires hooked to my phone and modem. Not sure if this is the norm for it but he seemed to think it was ok.. I have thought about changing to dish or other carrier they are all so blasted high and what they offer in channels is crazy. So many ways to over charge for a few channels that long ago were banded together and sold as one package. Would be nice to be able to dump all the sports channels and pick something you want not what they want to sell you
- Vicki S.
D

Rating
He was later than expected, and I still have similar issues with Internet access.
I am a network specialist, and have been for more than 25 years. I work for a local government agency, and maintain a network of over 2000 nodes, so I do know how to setup a network.
Due to the fact that
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does not properly maintain their equipment (they only replace it when it fails) their service stalls out many times.
- Rocco R.
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All Cable Tv Providers in Helotes, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

A D S Audio Video Designs

16102 University Oak
San Antonio, TX

AK Security Solutions

29720 Quinkert St
Roseville, MI

AK Utilities

310 Morton St
Richmond, TX

AT&T

Lumberton, TX

AT&T INC

San Antonio, TX

At&T Texas

500 Texas Ave
El Paso, TX

AT&T U-verse San Antonio

San Antonio, TX

Cable San Antonio

San Antonio, TX

Cable TV San Antonio

San Antonio, Te

Cerebral Communications

8722 Cinnamon Creek Dr
San Antonio, TX

CGS Co

319 Goodrich
San Antonio, TX

Charter Communications San Antonio

11711 Wall Street
San Antonio, TX

Comcast San Antonio

218 Produce Row
San Antonio, Tx

Computer System Intelligence

9023 Huebner Rd
San Antonio, TX

DF Countryman

5600
San Antonio, Tx

DIRECTV

98 W Crockett St
San Antonio, TX

DIRECTV Retailer - BigDigital

1202 Evans Rd
San Antonio, TX

Directv San Antonio

101-199 Trevino St
San Antonio, Tx

Directv Seguin

403 South River Street
Seguin, TX

Dish Network Authorized Retailer

1710 Fortview Rd
Austin, TX

Dish Network San Antonio

250 S Alamo St
San Antonio, TX

DSL San Antonio

San Antonio, TX

GRANDE COMMUNICATIONS

401 Carleson Circle
San Marcos, TX

Home Cinema & Systems

Sugar Land, TX

LONE STAR MULTISERVICES

16535 Crested Butte St
San Antonio, TX

M&J Media

New Braunfels, TX

Maestro Integrations

2213 Clover Ridge Dr
Cedar Park, TX

Mimi's Audio Video

446 Stable Vista
San Antonio, TX

Phone Service San Antonio

240 W Houston St
San Antonio, Te

Rivercity Satellite

1615 Sixpence
San Antonio, TX

san antonio satellite systems

10119 shady meadows
San Antonio, TX

SanAntonioProjector.Com

San Antonio, TX

Time Warner Cable San Antonio

5774 Ray Ellison Blvd
San Antonio, TX

Time Warner Cable LaCoste

15792 Uvalde Street
La Coste, TX

Time Warner Cable New Braunfels

148 S Castell Ave
New Braunfels, TX

Time Warner Cable San Antonio

12001 Wetmore Road
San Antonio, TX

Time Warner Cable San Antonio

900 Arion Pkwy # 101
San Antonio, TX

Time Warner Cable San Antonio

70 Northeast Loop 410 # 900
San Antonio, TX

Time Warner Cable San Antonio

244 W Houston St
San Antonio, TX

Time Warner Cable San Antonio

438 Northwest Loop 410 #103
San Antonio, TX

Time Warner Cable Seguin

111 E Gonzales St
Seguin, TX

Time Warner Cable Universal City

621 Pat Booker Rd
Universal City, TX

Time Warner San Antonio

8121 Callaghan Road,
San Antonio, TX

TNT Installation service

11501 Braesview
San Antonio, TX

TR Audio and Visual

8614 Limpkin Ct.
San Antonio, TX

TSGSAN - TV & Home Theater Installations

6928 Laura Heights
Schertz, TX

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