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Gilmer Septic Tank Maintenance Articles
I have used them before on another rental house and I would use them again. The office staff I spoke with were polite, helpful and pleasant. I think this was maybe just a miscommunication, and next time, I will talk to them to make sure I am able to be there.
I think their price was reasonable.
My toilet was not flushing & bath tub was clogged. I saw good reviews here for the company & called him. He said he will come and take a look at the problem. I was with him for the whole hour "assisting" him (bring a hose, bring a trash bag, bring an extension cord!) when he was opening the tank etc.
Throughout he made it seem like he's doing me a favour by just checking what the problem is & will let me know. I never expected him to do it for free but at least BE REASONABLE!
He did not give me a quote, or ask me before snaking that I am going to charge you this amount. And later he said to me that its a plumber's job but I did you a favor by doing it for you because its end of the day. It was end of the day because I had waited for him all day!
I feel I was overcharged for a small job & very unprofessional service! I should have had "full" service for this amount of money & not have to act as his assistant!
Not so sure about Angies List any more!
Outstanding service. Contacted promptly after buying the maintenance contract at the beginning of the year. Service was not required until June. Was contacted prior to the tech showing up to do the inspection and asked what would be a good day and time. Tech showed up on time, was very friendly and explained the entire process. Once he saw that it was aerobic septic system, he needed to call his boss, due to the fact that they don't normally service this type of system. After the call was completed I was informed that they would honor the contract. Very impressed, they was no problems and they stood behind the contract that I bought.. Hope to continue this service with them for years to come.
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