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is the only choice we have. In the rural area that I'm at, we can only get
and they're slower than, yeah." All the neighbor's complain that it is super slow. I don't think all their fiber optic stuff is up to date in town. Nobody else has lines out here so we don't have a choice. We had called them because our bill was so high and our internet so cruddy. They told us if we changed packages that it will lower our bill and that we would get better internet service. So, okay, fine. I didn't know that there was anything involved here at the house. The service guy had to come out and adjust something on the box. They had to do something on their end and then he had to come and do an update at the box. It has been better but you can tell on the weekends and when the weather's bad. On the weekends you can tell there are a lot of people on the internet because it's really slow. Different times a day even throughout the day, especially during bad weather. The service guy was scheduled to be here between 10:00 and 2:00 and he was here right after 10:00. The guy was really nice. He had to come out a couple of days later again because I was still having problems. One of their lines was old and he had to replace it. They said something about the box outside going to something else was not good. The guy figured it out. I was on the line with tech support I don't know how many times that day and finally they said we just need to send someone out and he was there right away.

-Tammy R.

"They are the only choice I have, there’s nobody else here. As a national company, their service is mediocre. I called them this morning and for an hour on" the phone the issue was not solved so they have to call me back until they finally figure out why their system is not working properly. They could not answer my questions so we did not resolve any thing. We just spent a lot of time on the phone. For the last couple of weeks, there was a problem with their service but they could not resolve it and they could not figure out why it’s not working the way it should work.

-jerome L.

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Phone Company reviews in Georgetown


They came last sat to connect my service. When they came out they told me there was something wrong with the pole. They told me to call and someone would come out on monday. When I called on monday, they told me they would not come out for 2 weeks. I told them that was unacceptable, I spoke with a supervisor and was told that someone would call me back in an hour. After 3 hours I called back and they told me they had scheduled me for this Friday, that was unacceptable. I spoke with another supervisor, and was told I would be called back in a couple hours, I have not been called back 24 hours later.
- Belinda K.

Phone service is fine. I am very happy with that. Their internet service is really erratic. It has slow, poor and bad connections.
- William B.

It is terrible and they're expensive. I don't like them at all but I don't want to go to a dish so I'm stuck.
For the money, the TV goes out frequently. I know that's a complaint the dish people have when there's a storm the TV goes out, well, I've lost television quite frequently. I have HD. I don't know if the HD if it buffers or what it is but it always pixels so you can't see the screen. I think I should be getting a deduction. If my TV is off for several hours of the day, that should come off the bill. I have to say though, when you do finally get their tech support people they are good. They're extremely patient. It takes a long time sometimes to get to their tech people and it's a little inconvenient since I have my phone with them I have to call on my cell phone, I can't call on my landline because if they have me unplug stuff I
Georgetown Phone Companies Provider Name Locked
them and I have to start all over again. That happened to me a couple of times before I figured it out. But when you do get tech support they are very patient, they take their time and I've been very happy with the help I've gotten.
When they say they're coming, sometimes they are late but they come.
- Patricia P.

I call them and they just come out; we never take anything to them. They are working out just fine. We have had them for years. I like the cable and the internet service is pretty fast. I always believe there is room for improvement. The quality is just fine; we have not had any problems. If we need anything it has been pretty punctual.
- Angela L.

I am furious with them. I hate them. I wish I had another option. Everything freezes up. My phone didn't work right. I had no dial
Georgetown Phone Companies Provider Name Locked
. Every time call waiting came in, my other call got disconnected. I had a service call in yesterday and they never showed up. I called up and they said their system automatically cancelled my appointment. I sat here all day and waited for them.
- Janice T.

We had some remodeling done and had to have a temporary line set up. I have spoken to 3 people since 8-15 and could not set up an appointment to get the cable buried and the line put in the house. It is on our back porch now. The second person I spoke to on 8-15 scheduled an appointment for us on 8-19, but they never showed. We did get a conformation call the previous day. When I phoned to find out what,happened I was connected to a combative woman who could only tell me why they could'nt send someone out. I could not for the life of me get an appoitment to have a service person out. I was told it would be about 3 weeks. This was the second person who would not give me a day or time. I don't know who writes the script she seemed to be referring to every time I asked a question, but after she told me she was "shocked" how I was speaking to her after I asked if I was to quit my job and wait for someone to show up, I had to hang up. When we first changed to
Georgetown Phone Companies Provider Name Locked
4 years ago the first person told me we could not keep our same phone#. I called again and the next person assuredd me that we could keep it. I have found their reps go by their own rules. I called AT&T, my new price is 44.95 (before taxes and other mandetory charges) and they can be here tomorrow. They are also waiving installation fees.
- Laurie N.

They are very good. I have been with them for about 8 years. I like using them because of their customer. If you have a problem, they will send someone to your house and he will go through everything. A guy came out and made recommendation and up graded us. I had a little note book that he helped connected to the internet. They are user friendly for persons who are retired or persons who are not tech savvy.
- Karen O.

Georgetown Phone Companies Provider Name Locked
has terrible customer service. They overcharge you on certain entities not into the agreement of the contract. The customer service does not have knowledge of the service that they are offering and they transfer you to different lines before you get connected to an individual who supports the service. The don't have one percent knowledge of the service they sell. The quality is wonderful.
- carlos W.

Phone Companies in Georgetown, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

Advanced Wiring

12329 Cahone Trail


21540 Prairie St Unit E


PO Box 989029


Round Rock

AT&T U-verse

141 SW Wilshire Blvd

Celerity Telecomm

PO Box 822638

Donald Fortune

1310 flite acres road

Elite Home Entertainment

PO Box 5544
Round Rock

Hastings Humans

825 W 11th Street

Hill Country Commercial Communications H3C

2605 South Walker Dr

Mr Electric

8868 Research Blvd

Ooma Inc

1840 Embarcadero Rd

Pick Telecom Solutions

PO Box 1471


111 N College St

Time Warner Cable

12012 N Mo Pac Exp


211 E 7TH ST

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