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Garland Sewer Cleaning Articles
Sewer Cleaning reviews in Garland
The plumber came out on Friday but couldn't get the snake past a certain point so they came back out on Monday with a camera to inspect the pipe. They said they found the blockage approximately 18 feet in and showed my wife where in the house the problem was. However, they never showed her any pictures and we never received any written documentation other than the estimate on how much the repair cost would be.
Based on the verbal explanation of the repair, I'm not upset about the quote but I would have liked to have gotten a little more formal documentation on the discovery of the problem. As it stands now, if I were to request quotes from other plumbers (which I have), they will not take my word for the problem and are going to charge me for another camera run.
So, I'm going to have to go rent a camera to confirm what was seen (approximately $150 rental) and probably go ahead and spend another $100 on renting a heavy duty 3/4 sewer snake with a saw tooth blade to see if I can cut through the blockage that I suspect is the problem and not an actual collapsed pipe.
However, within a couple of days things slowly deteriorated to what they had been when I first called. Something was clearly up. Again I called and they had a crew out in short order. Apparently, there had been one clog closer to the house, which they removed and further down the drain, close to where the sewer line connects to the city sewer there was another clog. So, they got rid of the second blockage and didn't charge me for the second call.
> This is clearly a company dedicated to quality and doing things right.
> The fact there was no charge for the second call proves that they stand behind their work.
> The staff that came out were knowledgeable, courteous, clean and efficient.
> This is the kind of service you could routinely expect at one point in time it's rare to find this level of care these days.
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All Sewer Services in Garland, TX
Fort Worth, TX
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