Garland Party Rentals

in Garland, TX

Sample Reviews


TENTS: Tents were set up on the Thursday before the Sat. wedding. They were set up in the rain so tents were dirty and covered with grass clippings and we were told, "Well that's what happens when you set up in the rain." My husband spent hours power washing their tents while they stood there watching. The tents were stained so even after power washing they still looked dirty.
My husband also had to help raise the tents as some of the workers were not strong enough.
LIGHTING: Ordered 5-48 foot string lights to go around the perimeter of tent. They were installed incorrectly so they had to get another string of lights (without informing me and at my cost).
TENT WALLS: Owner (who was there for most of the set up) tried to talk me out of putting up the 6 side walls(which would have saved him hours of work). Owner: " You are so lucky, there is 0%
of rain. I don't think we even need to put up walls. You couldn't have asked for better weather."
Me: "Well if it will save me some of the cost I guess we can skip the walls."
Owner: "Oh no! You reserved them so you have to pay for them.
Me: "Then put them up."
DANCE FLOOR: We ordered and paid for an 18X18 foot floor and received an 18X15 foot floor, a difference of 98.00. They never informed me and I believe they hoped I would not notice. It took almost 3 weeks of unreturned phone calls to finally get reimbursed and then they ducted a string of lights from what they owed us, (see above). Dance floor was very old and kept coming apart. I caught my shoe a number of times on metal pieces which kept sticking up. The bride had to kick edges back together several times.
GUTTERS: Without informing me or my husband, owner decided not to install the 2 gutters we paid for. He admitted this to my husband but still has not reimbursed us. Once again he is not returning our phone calls.
TABLES: Very old and splintered. Of course they were covered so they looked fine.
THINGS WE WERE HAPPY WITH: Chairs were clean and nice looking, food service items were fine, linens were clean and pressed.
My biggest complaint with this company was their rudeness and lack of professionalism. They could have resolved all of this by returning our phone calls, apologizing and refunding what was owed us. Instead they chose not to return our phone calls and they still owe us for items we did not receive.

- Mary R.

I made the reservation for the party supplies online. Shortly thereafter, I received an email from the
. I telephoned them and paid the cost in full and arranged for the items to be delivered on Saturday morning,
12 and to be picked up Monday morning,
14. Everything was in excellent condition. We erected the canopy and set up the tables and chairs on Saturday, used them for a birthday party on Sunday the 13th and then afterwards took everything down and put them on our driveway where they had been delivered. I left a telephone message Sunday night that they were ready for pick-up. Monday morning,
14, everything was removed. Working with the
was a wonderful experience that helped make the party a success.

Garland Party Rental Articles

Party Rental reviews in Garland


Garland Party Supply Companies Provider Name Locked
Garland Party Supply Companies Provider Name Locked
arrived promptly and introduced themselves they were professional and very courteous, I had written out the times food was going out and which foods (I get very controlling on how things are running) but they listen well offered there service to anything i was doing and did an absolute fabulous job.WILL DEFINABLY BE USING THEM AGAIN
- Denise W.

Beginning with my first call to inquire on availability, the staff at
Garland Party Supply Companies Provider Name Locked
and Tent rental was knowledgeable, courtesy, helpful and professional. I needed a tent, tables and chairs for a backyard birthday party. After finding them via Angies, I researched options on their website. I found the organization and details on the website very helpful (photos, dimensions, table layouts, set up requirements) to prepare my selections. I called to adjust my order twice, and they were very willing to do so as the number expected at the party shifted. The party was on a Saturday, and they require delivery and pick up on weekdays, so we needed to plan our availability but it was good to know everything would be in place in advance of the party. The tent required Broadway to install (not all tent rentals do, but this size did) and the delivery/installation fee seemed reasonable to me ($100, and 30 miles from their warehouse). The Thursday morning prior, they called me to request set up that afternoon instead of Friday, as they had a full schedule and wanted to make sure all their deliveries would be completed - I appreciated that, and knowing I would have everything in place before the event. Two staff members arrived at the time we agreed to, and they had a 20x20 tent installed within 30 minutes. The other items were dropped off, instructions provided for a portable air conditioner I added to the order, and they were finished within 45 minutes. On Monday, I called to find out what time they would be by to pick everything up and the same staff came by (I like the continuity) within the first 10 minutes of the 2 hour window they gave us.

I scored all A's with the exception of price, as the tent did cost a bit more than I would have expected.

All in an extremely positive experience and I would recommend Broadway to anyone who needs party supply rentals. Unrelated, I got the tent to provide shade on a hot
Garland Party Supply Companies Provider Name Locked
day, and it ended up saving the party as it rained most of the afternoon, and we still had a lovely spot to gather and enjoy the party.

I was looking for a venue to host a Shindig/baby shower for approximately 100 people. I looked for two months and realized it was VERY expensive and LOTS of restrictions. A friend told me she went to a wedding reception at
Garland Party Supply Companies Provider Name Locked
and had a great time. She gave me the contact information. I called
Garland Party Supply Companies Provider Name Locked
(board member) to set up a meet at the clubhouse. She was so extremely nice and very accommodating. What a pleasure it was to work work with her. She didn't place major restrictions on our party and respectfully asked we put everything back in the condition it which it was rented. OMG!!!! There were no fees if the party ran over, we had it for the night, she let us set up early, let us use all the essentials in the kitchen which included all dishes, utensils, cookware, etc. The place was immaculate, bathrooms very clean, and the outside covered porch was a bonus!!
I would recommend this venue for any one having a party formal or not. She made the entire reservation, set up and break down so non-stressful! It was $200.00 to rent with a $150.00 deposit fully refundable after your clean up.
I am so glad we happened to find out about this clubhouse. If you are truly looking to have a great party at a great location with no stress or fears of penalties for late break down etc., then
Garland Party Supply Companies Provider Name Locked
is the person you need to see to rent out the clubhouse at
Garland Party Supply Companies Provider Name Locked

Excellent service and communication. Prompt replies to all questions asked. A delight to work with. Plus the adults and kids had a BLAST usiing the water slide
- Lisa K.

Garland Party Supply Companies Provider Name Locked
was to provide tables, chairs, linens, mushroom heater for outside
Halloween party. The Mushroom heater would not ignite, party was very
cold. Admittedly our driveway is long and difficult, but the delivering
staff refused to move the tables, etc. up stairs. We would have been
very happy to pay an additional amount had we been given the information
beforehand. Re the heater, management said it worked perfectly in
their warehouse and there was nothing they could do about it.
- Sara R.

We needed some large inflatables for a 4th of
Garland Party Supply Companies Provider Name Locked
Celebration we were having at our house. We had previously utilized another local company but when we contacted them their prices were not as good as we had been previously promised and they were not able to give us the inflatables for the entire day (as they had done previously)....More /> So, we called around and found
Garland Party Supply Companies Provider Name Locked
- and I'm sure glad we did!
Garland Party Supply Companies Provider Name Locked
Garland Party Supply Companies Provider Name Locked
were great..... they rented us a 60' obstacle course with water and a combo bounce house with water for less than our previous provider had quoted and let us have the inflatables for 24-hours at no additional charge - a HUGE plus in our book!
Our party was scheduled from 2pm until 5pm, with family, friends and neighbors coming and going before and after.
Garland Party Supply Companies Provider Name Locked
showed up around 10am with a full crew of helpers. The selected a great spot for both inflatables - taking into consideration foot traffic, and water runoff. They then gave us a complete safety briefing on the inflatables and made sure we had their contact information in case there was an issue. They even left an extra blower at no charge just in case we needed it.
They even placed two extremely large tarps between both inflatables so that the kids would not get real muddy and to protect the grass as much as possible.
The wet inflatables were a huge hit and the highlight of the party. The inflatables were in great condition and the combo unit was even brand new.
The crew came to get the inflatables the next day around 10am. They were quick, professional and polite. Glad to say the inflatables didn't tear up our yard at all.
We were even told that since we spend more than $500 we'd get $100 off our next rental (can't beat that).
I highly recommend
Garland Party Supply Companies Provider Name Locked
- Brian And Vickie B.

Had a VERY bad experience last year with a different provider. We were extremely reluctant - the party rental services seem to be lacking but
Garland Party Supply Companies Provider Name Locked
came thru! They provided us with great equipment and honored everything they promised in their contract. Truly a professional and stand up company. Word of caution - make sure you have extra gas for the generator - they got there over an hour early and the equipment runs starting when they get there so you can run out early (we did!) AND if you are not using a wet course or slide - the equipment gets VERY HOT if in the direct sun. The smaller bounce house that was covered did better then the open obstacle course. Also... may not be there exactly on time to pick up. Everything else was great - contract, communication and equipment. THANK YOU!!!! YES - I would recommend :)
- cynthia G.

A & R came through for us on a busy weekend. Delivery and pick up was prompt and the tables and chairs were in great condition. Would definitely use them for our next party.
- frank P.
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Garland Zip Codes

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