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"They stuck within their initial estimate, even though they were here almost the entire day removing the old water heater and prepping to install the new one. I have" been very happy with the new unit since they installed over a year ago.

-robert P.

" Arrived on time, and was friendly. He explained process before starting, showed me products to be installed, confirmed what" I wanted and that I was comfortable where he suggested the drinkintg water faucet to go. Installation was extremely fast and the cleaned up completely after install. I liked that he explained the process and offered tips to maintain my new system and prolong its product life.

-karan S.

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Angie's Answers


I actually just replaced my Pelican Natursoft "water softener" with an more-traditional ion exchange model.  I used the natursoft for a little over 4 years, and I can say it worked as advertised.  When remodeling a while back we decided to get a tankless water heater.  All the documentation indicated that hard water with the tankless heater is a no go.  We had to do somehting, but since I'm lazy (didn't want to deal with the salt or plumbing in a drain) and my wife didn't like soft water, the salt-free model looked attractive.  I too was somewhat skeptical, but the reviews I found looked good, and I know enough about the science of nucleation (I was a material science major in college) to know that what they said made sense, so I bought one.


One thing needs to be made clear - the natursoft system is NOT a water softener!  It contains a media which nucleates some disolved metalic salts out of solution.  These crystals, once formed, remain in the water, and still react with oils, detergents, etc. in the same manner as the disolved salts.  They also continue to form scale wherever water is allowed to evaporate, such as faucet nozels and shower heads. In fact, it's possible that evaporative scaling was even worse than before we installed the system.


Importantly, however, once in crystaline form, these salts do not stick to pipes, or in my case, heat-exchangers.  My tankless heater has a sensor to indicate when it needs to be descaled, and the manual indicates that for my water hardness and hot water use I should have had to descale approximately every 6 months.  In four years with the natursoft the descaleing indicator has never gone off.  For further evidence, when I installed my new softener a few weeks ago, I had to cut sections from the copper pipe on both the inlet and outlet side of the natursoft.  Both sections of pipe were installed at the same time as the natursoft, but while the pipe on the inlet side was green and rough on the inside, the outlet pipe looked and felt like new.


As such, if you want or need a salt-free system for some reason (low-sodium diet for blood pressure, don't like the feel of soft water, can't easily plumb a drain into the softener location, or can't carry heavy bags of salt to the softener), then I can unequivocably recommend the natursoft.  If, like my wife and I today, you want soft water, that feels soft on your skin, creates less soap scum, rinses cleaner in the dishwasher, etc., then the natursoft probably isn't for you.


Water Softener Installation And Repair reviews in Gainesville


We initially were having problems with our water softener so we went to Angie's List and called
Gainesville Water Softener Companies Provider Name Locked
to check on a possible problem with our water softener. They came out and were able to provide service by testing our whole-house water which passed with flying colors. Since our water softner was a
Gainesville Water Softener Companies Provider Name Locked
product, the tech suggested calling
Gainesville Water Softener Companies Provider Name Locked
to look at the system.
Gainesville Water Softener Companies Provider Name Locked
provided a FREE water testing and did not charge us for the service fee. Definitely a recommended company to use.
- Juan M.

Gainesville Water Softener Companies Provider Name Locked
was very helpful in explaining which water softener would work best for us, as well as a filtration system for the kitchen. He spent as long as needed to answer all our questions and make sure we were satisfied with the plan. Installation went well and we are very happy that we chose
Gainesville Water Softener Companies Provider Name Locked
again. We have had their service at our old home and they have been great. Highly recommend them.
- Bonny L.

He tried hard to come up with a suitable system, but in the end suggested that I needed to wait until the house was built to put together a proper treatment system to remove Iron from the water. Owner was helpful and responsive.
- James P.

He spent alot of time analyzing and finally recommending a new softener system.. Ours was over 25 years old and just not working anymore. He gave us the pros and cons of alot of different systems and helped us pick the right one for us. We would highly recommend them for services!
- Jennifer S.

At first
Gainesville Water Softener Companies Provider Name Locked
thought that due to where the water system was leaking that it may have been the main pump, which even still being under warranty would have cost about $400 +/- for shipping and installation, on top of the service charge. He carefully inspected the unit and asked questions about previous servicing we had on it. After getting more information, he checked the piece that had been replaced about 3 years prior, by a different service provider, and found that it was not screwed on properly.
Gainesville Water Softener Companies Provider Name Locked
tightened the part and charged me only for the service charge, even though he spent a considerable amount of time with me. He very easily could have taken advantage, as I was more than willing to pay whatever it took to repair the system (we LOVE our
Gainesville Water Softener Companies Provider Name Locked
Water System), but instead he did his job with morals and integrity. I would also like to mention that
Gainesville Water Softener Companies Provider Name Locked
's service charge was considerably lower than all the others I called and he was even farther away than most of them. I would recommend
Gainesville Water Softener Companies Provider Name Locked
to everyone! I will never call another service provider ever again. Thank you
Gainesville Water Softener Companies Provider Name Locked
for your help!
- Joanne G.

He is extremely knowledgeable on the different types of water softeners and what they do. We called him on Monday and he came out that day. He will be installing the softener on Thursday, which is great service.
- Arlene W.

They did great!! The information meeting was just that, information. No high pressure sales. Knowledgable compared with other companies I had spoken with. They worked with my schedule which was not convenient.
Gainesville Water Softener Companies Provider Name Locked
installed the system and had to do extra work to make it work. The extra work included digging a ditch to install the units so they would not show above our landscaping. The ground was very hard and it required extra time. No complaints.
Gainesville Water Softener Companies Provider Name Locked
was willing to do the extra work. It would have been easy for
Gainesville Water Softener Companies Provider Name Locked
to do a
Gainesville Water Softener Companies Provider Name Locked
job. The soft water is wonderful and the reverse osmosis system provides excellent tasting drinking water. No more bottled water for us!
- Mary K R.

Gainesville Water Softener Companies Provider Name Locked
Filter was replaced during the scheduled appointment on
Gainesville Water Softener Companies Provider Name Locked
9. They technician took it upon himself to relocate the turn off valve during his visit even though it wasn't requested. I was out of town for a couple of days and went into the kitchen on
Gainesville Water Softener Companies Provider Name Locked
12 and found water on the floor under the cabinet and inside the cabinet. I put a bucket under the
Gainesville Water Softener Companies Provider Name Locked
system to prevent further damage. I called the provider office on Monday,
Gainesville Water Softener Companies Provider Name Locked
13 in the afternoon. I explained to the dispatcher what the issue was. She suggested that I try to find the leak myself and promised to have the supervisor call me back. On Tuesday, I continued to empty the bucket and still waited for a call back. On Wednesday,
Gainesville Water Softener Companies Provider Name Locked
14, I called again and requested a repair visit. The dispatcher told me how I could turn off the water under the sink and again promised to have the supervisor call me back. She then scheduled a repair visit for
Gainesville Water Softener Companies Provider Name Locked
21. I found the turn off valves and was able to remove the bucket. The supervisor,
Gainesville Water Softener Companies Provider Name Locked
, called me back and said she would have the technician evaluate the damage. On
Gainesville Water Softener Companies Provider Name Locked
21, the technician called to come a bit early. He arrived and found the leaking valve and replaced it. He had no knowledge that he was supposed to evaluate any damage. He took pictures and advised that he would provide them to
Gainesville Water Softener Companies Provider Name Locked
and that someone would get back to me. On August 18, almost a month later,
Gainesville Water Softener Companies Provider Name Locked
Green from
Gainesville Water Softener Companies Provider Name Locked
sent me and email, as well as a letter indicating that they were not taking responsibility for the damages. According to her, it wasn't necessary to touch the shut off valve to replace the filters. She indicated that the value wore out due to general fatigue. I replied to her on the 19th informing her that while it may not have been necessary to touch the shut off valve to replace the filter, that the technician had touched it to mount it to the cabinet.
Gainesville Water Softener Companies Provider Name Locked
wasn't aware that the valve had been relocated and indicated that she was going to meet with the technician on the 21st and would get back with me. On August 29,
Gainesville Water Softener Companies Provider Name Locked
informed me that they were upholding their original decision. According to her, they did not cause the damages. Luckily, the wood flooring that we have has a memory feature. After thoroughly drying the floor with fans, and weighting it down, the wood floor damage is barely visible. Unfortunately, the floor of the cabinet is non-recoverable. As is normal with cabinets, it is made with MDF board. Once it was subjected to the dripping water for 3 days, the wood expanded and the laminate finish peeled off. I would not recommend this provider to anyone. They do not stand behind their work. They do not repair damages they cause. And their timeliness and communication associated with resolving problems is unprofessional.
- Sheri C.

Water Softener Companies in Gainesville, TX

Companies below are listed in alphabetical order. To view top rated service providers along with reviews and ratings, Join Angie's List Now!

360 Repair

391 Las Colinas Blvd

A2Z Home Renovations LLC

391 E Las Colinas Blvd.

AAA AUGER Plumbing Services

4201 Weaver St.
Haltom City

Always Dependable Home Remodeling

1008 knight circle

Aquatech Systems LLC

1307 W Meadowbrook Ave

Benjamin Franklin Plumbing

701 E Plano Pkwy

Berkey Water Hawaii

68-1158 Mamalahoa Hwy

Big Lee's Drain Cleaning & Plumbing Repair

1304 N Melba Doyle Park Rd.

Church Services

7910 Burleson Rd

Clog Busters Plumbing

809 Lloyd Rd
Little Elm

Consider it Built Retrofit

2702 Weatherford Hwy

Definite Contracting Solutions

429 Limestone Dr

Dial One Service

911 Carlsbad

Diamond Plumbing Ind.

121 South Hampton Rd.

Dream Construction

401 Harriett St


7181 Eagles Perch Dr

Earths Oasis

4029 Hunter Peak Rd


2515 WeaverSt.
Fort Worth

Ernie's Plumbing Service Inc

1809 W Pioneer Pkwy

Factory Builder Stores

512 E Dallas Rd

Fred Van Liew's Ewater Health Emporium

1850 N Greenville Ave #184




124 Rose Ln

Home Water Solutions

4499 Rock Creek rd

Honey Doo Home Repair

109 Spence Dr


9130 Prarie Chapel

JAHG Quality Construction

1420 Cotton Gin Dr


2103 n town east blvd


6307 Midway Rd
Haltom City

Lewis Filtration Services

616 Parkridge Blvd

Lone Star Water Services

1226 Corporate Dr W

Lucky Construction

PO Box 2064
Cedar Hill

Mark Masters Service Co

4343 Lindbergh Dr

Military Plumbing

7765 county road 2584
Royse City

NCS Roofing & Construction

13777 Bee St

OneGuard Home Warranties

20410 N 19th Ave.

Piece of Mind Plumbing

8101 Flowertree Dr
Fort Worth

Pro Source Plumbing Service, LLC

4101 W. Green Oaks Blvd #305-414


309 W OAK ST

Softwater Direct

507 Montclaire Dr

T&S Plumbing

1613 Glencairn Ln

Texas Renovation Services

910 S. Crowley Rd. Ste 9-303

Texas Water Solutions, Inc.

4630 Highway 290 West
Dripping Springs

TG Water Systems, LLC Alkaline Water

1010 S Edmonds Lane #102

The Water Mechanix

1009 Birchwood Ln

Tim Long Plumbing Inc

2617 Blue Mountain Road West

Top Notch Handyman Co.

5809 Ambassador Ln

Total Plumbing Solutions

P. O. Box 1177


7665 Dick Price Rd

Trusted Restore

12407 N MOPAC


2109 Luna Rd Ste 100

Water Event

2109 Luna Road


1808 Santa Fe Dr Suite 107

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